Hey, all. Just had an email interaction with an Xbox One player who's run into a bug in the crypt in Mission of San Juan. He's explored the crypt and reached the exit only to find the ladder broken halfway up so he can't climb out. I suggested reinstalling the game, reloading an earlier save, and trying again. Meanwhile, I'm wondering if anyone else has run into this and might have a solution.

Here's the functional ladder in my game:

Here's his broken ladder: