My game continues to crash at startup, the message error tells me to email the folder to the developers, tried contacting the support service, they give me a tciket, on the site there is no place to see what is happening to the ticket, they've sent me an email telling me the have recived the ticket, but both in the email and on the site there is no feature to see my current tickets, i have the numbers of the tickets but nothing else, no way to see what is happening or what did they reply to me, only the possibility to send more tickets.