I just finished signing up and downloading FFXIV, however I receive a fatal directx error message 10000000 when I try to play from the launcher. I'm running Windows 10 with DirectX12, and I am not able to download DirectX9 from the file I downloaded (says 9 can't run on Windows 10) and I cannot find a download file for DirectX11. Is there a way to get DirectX 11 for Windows 10 or run the game with DirectX12? Thank you.