Hi, Carol here!
This is my first time and attempt in playing FF XIV.
I just bought it like two days ago, I did every step stated on the guide.
First, went to my PSN account, redeemed the promo code, and then head to open the game from the XMB.
And there is no second point to mention because that's all, it keeps giving me this screen where I have to transfer my PS3 character to a PS4 console.
What should I do?

Please, who can help me?
I'm desperate to play!

Cheers!
Carolina