I received my World of Final Fantasy Collector's Edition last week but it is missing the game, the soundtrack and the dlc. I contacting customer support last Thursday 10/27 on the online store website and I tried directly emailing the customer support directly yesterday but have not heard back yet. I can't find a phone number to call and get help on this issue, can anyone help me out here? I've found at least one other person online who's missing their game as well.