Thread: game crashes on launching new game plus / xbox one...

game crashes on launching new game plus / xbox one...

  1. #1

    Thumbs Down game crashes on launching new game plus / xbox one...

    game crashes during first cutscene of new game+... every time. i've tried 10 times, beat the boss 4 times to get new save, nothing works. it crashes when jensen is about to get his weapon...
    And for unknown reason i am UNABLE to log into square enix support page with my square enix id...
    Any tips ? how do i get support?

  2. #2
    I have exactly the same crash after waking up in prague with "new game +".
    What can I do? I already replayed the end of 1st mission several times!

  3. #3
    I replied to matt in a separate thread, but I've got the same issue. My original thread has been out there for a couple weeks and so far no response from anyone at Square Enix. Trouble ticket resulted in a canned email that was worthless. I told matt though, my playthrough of the DLC, System Rift was error/freeze free. They need to address the New Game Plus on Xbox or they'll lose a bunch of customers.

  4. #4
    I private messaged NixxesSoftware regarding this issue as he appears to be an active mod on here. We'll see what happens.

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