Thread: Crash On Startup - Steam (Win10)

Crash On Startup - Steam (Win10)

  1. #1
    Join Date
    May 2014
    Posts
    1

    Crash On Startup - Steam (Win10)

    Game loads the options launcher, but after clicking play immediately crashes to desktop.

    I've tried: Verifying Game Cache, Reinstalling, updating drivers (both through GeForce Experience and manual install), Disabling DLC, running in exclusive fullscreen and windowed, running with a variety of different graphical settings, and any other fixes I stumbled upon.

    Log from Deus Ex:

    15:47:44:929 (00004932) > [Startup] Deus Ex: Mankind Divided
    15:47:44:929 (00004932) > [Startup] ==============
    15:47:44:929 (00004932) > [Startup]
    15:47:44:929 (00004932) > [Startup] Build: v1.1 build 524.10
    15:47:44:929 (00004932) > [Startup] Windows 10 Pro (build 10586) (version 1511)
    15:47:44:929 (00004932) > [Startup] Game directory: C:\Users\BnB1\Documents\Deus Ex - Mankind Divided\
    15:47:44:929 (00004932) > [Startup]
    15:47:44:929 (00004932) > [Startup] Memory statistics:
    15:47:44:929 (00004932) > [Startup] Total RAM = 16.0 GB (16335 MB)
    15:47:44:929 (00004932) > [Startup] Avail RAM = 12.5 GB (12809 MB)
    15:47:44:929 (00004932) > [Startup] Total virtual memory = 131072.0 GB (134217727 MB)
    15:47:44:929 (00004932) > [Startup] Avail virtual memory = 130559.2 GB (133692604 MB)
    15:47:44:929 (00004932) > [Startup]
    15:47:44:929 (00004932) > [NxApp] PreInit
    15:47:44:929 (00004932) > [Steam] Initializing.
    15:47:44:985 (00004932) > [Steam] Successfully initialized.
    15:47:45:015 (00004932) > [SwapChain] Initializing...
    15:47:45:015 (00004932) > [DXGI] Initializing...
    15:47:45:039 (00004932) > [DXGI] Successfully initialized.
    15:47:45:039 (00004932) > [Render] Enumerating adapters:
    15:47:45:039 (00004932) > [Render] Adapter 0:
    15:47:45:039 (00004932) > [Monitor] Description : NVIDIA GeForce GTX 770
    15:47:45:039 (00004932) > [Monitor] Vendor : nVidia (10de)
    15:47:45:040 (00004932) > [Monitor] Device : 1184
    15:47:45:040 (00004932) > [Monitor] Sub system : 84651043
    15:47:45:040 (00004932) > [Monitor] Revision : 161
    15:47:45:040 (00004932) > [Monitor] Dedicated Video Memory : 2017 MB
    15:47:45:040 (00004932) > [Monitor] Dedicated System Memory : 0000 MB
    15:47:45:040 (00004932) > [Monitor] Shared System Memory : 8167 MB
    15:47:45:040 (00004932) > [Monitor]
    15:47:45:040 (00004932) > [Render] Loading NVAPI...
    15:47:45:097 (00004932) > [Render] NVidia 3D Vision NvAPI_Stereo_IsEnabled error.
    15:47:45:097 (00004932) > [Render] Done loading NVAPI
    15:47:45:097 (00004932) > [Render] Adapter 1:
    15:47:45:097 (00004932) > [Monitor] Description : Microsoft Basic Render Driver
    15:47:45:097 (00004932) > [Monitor] Vendor : Unknown (1414)
    15:47:45:097 (00004932) > [Monitor] Device : 8c
    15:47:45:097 (00004932) > [Monitor] Sub system : 0
    15:47:45:097 (00004932) > [Monitor] Revision : 0
    15:47:45:097 (00004932) > [Monitor] Dedicated Video Memory : 0000 MB
    15:47:45:097 (00004932) > [Monitor] Dedicated System Memory : 0000 MB
    15:47:45:097 (00004932) > [Monitor] Shared System Memory : 8167 MB
    15:47:45:097 (00004932) > [Monitor]
    15:47:45:097 (00004932) > [Render] Enumerating monitors:
    15:47:45:097 (00004932) > [Render] Monitor 0: handle = 0000000000010001, aspect = 1.78
    15:47:45:098 (00004932) > [Render]
    15:47:45:539 (00004932) > [Render] NVidia 3D Vision NvAPI_Stereo_SetDriverMode error.
    15:47:45:539 (00004932) > [Render] NVidia 3D Vision is not enabled.
    15:47:45:539 (00004932) > [Render] Enumerating Display Modes:
    15:47:45:542 (00004932) > [Render] Querying NVAPI for Surround modes
    15:47:45:544 (00004932) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
    15:47:45:544 (00004932) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
    15:47:45:545 (00004932) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
    15:47:45:545 (00004932) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
    15:47:45:550 (00004932) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
    15:47:45:551 (00004932) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
    15:47:45:551 (00004932) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
    15:47:45:551 (00004932) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
    15:47:45:553 (00004932) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
    15:47:45:554 (00004932) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
    15:47:45:556 (00004932) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
    15:47:45:557 (00004932) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
    15:47:45:557 (00004932) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
    15:47:45:558 (00004932) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
    15:47:45:559 (00004932) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
    15:47:45:559 (00004932) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
    15:47:45:560 (00004932) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
    15:47:45:561 (00004932) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
    15:47:45:561 (00004932) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
    15:47:45:562 (00004932) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
    15:47:45:562 (00004932) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
    15:47:45:564 (00004932) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
    15:47:45:564 (00004932) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
    15:47:45:565 (00004932) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
    15:47:45:565 (00004932) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
    15:47:45:566 (00004932) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
    15:47:45:567 (00004932) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
    15:47:45:567 (00004932) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
    15:47:45:568 (00004932) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
    15:47:45:568 (00004932) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
    15:47:45:569 (00004932) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
    15:47:45:569 (00004932) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
    15:47:45:569 (00004932) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
    15:47:45:570 (00004932) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
    15:47:45:570 (00004932) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
    15:47:45:571 (00004932) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
    15:47:45:571 (00004932) > [Render] Monitor 'Display 1 (NVIDIA GeForce GTX 770(1))' (0000000000010001):
    15:47:45:571 (00004932) > [Render] - Mode 0 : 800 x 600 @ 56 Hz, stereo = 0
    15:47:45:571 (00004932) > [Render] - Mode 1 : 800 x 600 @ 60 Hz, stereo = 0
    15:47:45:571 (00004932) > [Render] - Mode 2 : 800 x 600 @ 72 Hz, stereo = 0
    15:47:45:571 (00004932) > [Render] - Mode 3 : 800 x 600 @ 75 Hz, stereo = 0
    15:47:45:571 (00004932) > [Render] - Mode 4 : 1024 x 768 @ 60 Hz, stereo = 0
    15:47:45:571 (00004932) > [Render] - Mode 5 : 1024 x 768 @ 70 Hz, stereo = 0
    15:47:45:571 (00004932) > [Render] - Mode 6 : 1024 x 768 @ 75 Hz, stereo = 0
    15:47:45:571 (00004932) > [Render] - Mode 7 : 1152 x 864 @ 75 Hz, stereo = 0
    15:47:45:571 (00004932) > [Render] - Mode 8 : 1176 x 664 @ 50 Hz, stereo = 0
    15:47:45:571 (00004932) > [Render] - Mode 9 : 1176 x 664 @ 50 Hz, stereo = 0
    15:47:45:571 (00004932) > [Render] - Mode 10 : 1176 x 664 @ 60 Hz, stereo = 0
    15:47:45:571 (00004932) > [Render] - Mode 11 : 1176 x 664 @ 60 Hz, stereo = 0
    15:47:45:571 (00004932) > [Render] - Mode 12 : 1176 x 664 @ 60 Hz, stereo = 0
    15:47:45:571 (00004932) > [Render] - Mode 13 : 1176 x 664 @ 60 Hz, stereo = 0
    15:47:45:571 (00004932) > [Render] - Mode 14 : 1280 x 720 @ 50 Hz, stereo = 0
    15:47:45:571 (00004932) > [Render] - Mode 15 : 1280 x 720 @ 60 Hz, stereo = 0
    15:47:45:571 (00004932) > [Render] - Mode 16 : 1280 x 720 @ 60 Hz, stereo = 0
    15:47:45:571 (00004932) > [Render] - Mode 17 : 1280 x 768 @ 60 Hz, stereo = 0
    15:47:45:571 (00004932) > [Render] - Mode 18 : 1280 x 768 @ 60 Hz, stereo = 0
    15:47:45:571 (00004932) > [Render] - Mode 19 : 1280 x 800 @ 60 Hz, stereo = 0
    15:47:45:571 (00004932) > [Render] - Mode 20 : 1280 x 960 @ 60 Hz, stereo = 0
    15:47:45:571 (00004932) > [Render] - Mode 21 : 1280 x 1024 @ 60 Hz, stereo = 0
    15:47:45:571 (00004932) > [Render] - Mode 22 : 1280 x 1024 @ 75 Hz, stereo = 0
    15:47:45:571 (00004932) > [Render] - Mode 23 : 1360 x 768 @ 60 Hz, stereo = 0
    15:47:45:571 (00004932) > [Render] - Mode 24 : 1360 x 768 @ 60 Hz, stereo = 0
    15:47:45:571 (00004932) > [Render] - Mode 25 : 1366 x 768 @ 60 Hz, stereo = 0
    15:47:45:571 (00004932) > [Render] - Mode 26 : 1366 x 768 @ 60 Hz, stereo = 0
    15:47:45:571 (00004932) > [Render] - Mode 27 : 1440 x 900 @ 60 Hz, stereo = 0
    15:47:45:571 (00004932) > [Render] - Mode 28 : 1600 x 900 @ 60 Hz, stereo = 0
    15:47:45:571 (00004932) > [Render] - Mode 29 : 1600 x 900 @ 60 Hz, stereo = 0
    15:47:45:571 (00004932) > [Render] - Mode 30 : 1600 x 1024 @ 60 Hz, stereo = 0
    15:47:45:571 (00004932) > [Render] - Mode 31 : 1600 x 1024 @ 60 Hz, stereo = 0
    15:47:45:571 (00004932) > [Render] - Mode 32 : 1680 x 1050 @ 60 Hz, stereo = 0
    15:47:45:571 (00004932) > [Render] - Mode 33 : 1920 x 1080 @ 50 Hz, stereo = 0
    15:47:45:571 (00004932) > [Render] - Mode 34 : 1920 x 1080 @ 60 Hz, stereo = 0
    15:47:45:571 (00004932) > [Render] - Mode 35 : 1920 x 1080 @ 60 Hz, stereo = 0
    15:47:45:571 (00004932) > [Render]
    15:47:45:571 (00004932) > [SwapChain] Successfully initialized.
    15:47:45:571 (00004932) > [NxApp] PreInit successful.
    15:47:46:820 (00004932) > [Render] Nvidia Modified W support not detected
    15:47:46:841 (00004932) > [Render] Nvidia Modified W support not detected
    15:47:46:841 (00004932) > [Validate Settings] Desktop settings (Resolution: 1920 x 1080, Multi-monitor: off, Bezel correction: off)
    15:47:46:841 (00004932) > [Launcher] Enabled

    DxDiag:
    ------------------
    System Information
    ------------------
    Time of this report: 8/27/2016, 15:47:49
    Machine name: BNBPC-25
    Operating System: Windows 10 Pro 64-bit (10.0, Build 10586) (10586.th2_release.160802-1857)
    Language: English (Regional Setting: English)
    System Manufacturer: To Be Filled By O.E.M.
    System Model: To Be Filled By O.E.M.
    BIOS: BIOS Date: 04/28/14 23:02:52 Ver: 04.06.05
    Processor: Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz (8 CPUs), ~4.0GHz
    Memory: 16384MB RAM
    Available OS Memory: 16336MB RAM
    Page File: 4073MB used, 17261MB available
    Windows Dir: C:\WINDOWS
    DirectX Version: 12
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    Miracast: Not Available
    Microsoft Graphics Hybrid: Not Supported
    DxDiag Version: 10.00.10586.0000 64bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: The file xspltspk.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
    Sound Tab 3: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: NVIDIA GeForce GTX 770
    Manufacturer: NVIDIA
    Chip type: GeForce GTX 770
    DAC type: Integrated RAMDAC
    Device Type: Full Device
    Device Key: Enum\PCI\VEN_10DE&DEV_1184&SUBSYS_84651043&REV_A1
    Display Memory: 10185 MB
    Dedicated Memory: 2017 MB
    Shared Memory: 8167 MB
    Current Mode: 1920 x 1080 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: ASUS VN247
    Monitor Id: ACI24C3
    Native Mode: 1920 x 1080(p) (60.000Hz)
    Output Type: HDMI
    Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um,nvwgf2um
    Driver File Version: 21.21.0013.7254 (English)
    Driver Version: 21.21.13.7254
    DDI Version: 12
    Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
    Driver Model: WDDM 2.0


    Any help would be greatly appreciated!

  2. #2
    Join Date
    Jan 2018
    Posts
    4
    Hey, have you figured out how to resolve your issue yet? I am having a similar problem.