I went to a local Gamestop and pre-ordered a copy of Hitman a week before it's release. When I went in on launch day, I was told by the cashier that I was put down as pre-ordering the physical copy rather than the episodic release. The cashier who took my pre-order never asked me which version I wanted, though. The situation was straightened out in that I got the episodic version and the code to download that but I didn't get the pre-order perks (mainly the suit). I've talked to the store and they've told me they don't have any codes for these items to give me to make the situation right so I'm coming to Square Enix to see if I can get these pre-order extras (as minor as they may be).

Please help me out.

Thank you.