Hello,

I would like to connect myself to HEAVENSWARD (PS4) but it shows me the following message :

There is no service account associated with the Square Enix Account , or when the subscription to FFXIV is "inactive".
Quit the game and select the button " ACCOUNT" Connection program or tuulisez the browser to the home screen to enter the Mog station and proceed to registration or adding the appropriate service.

Can you help me please?