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Thread: [Xbox One] Flicker Issue [Resolved]

  1. #1

    [Xbox One] Flicker Issue [Resolved]

    Hey All,

    There is a really bad flicker that I'm encountering when attempting to play the game. Whatever this issue is, I'm currently unable to play the game.

    Sorry for the potato quality below, but I hope this will show the issue.

    Image examples: https://imgur.com/a/MSZcY
    Video example: https://www.youtube.com/watch?v=YQlycHzy7JQ

    Details:

    - Digital XBox One
    - Restarted console (after unplugging power cord)
    - unplug and replug all cables
    - close and reopen the game
    - Plug directly into tv.
    - Issued an uninstall and reinstall, got to ready to play and still the same issue.
    - Reset xbox to factory settings and reinstalled the game.

    - Logged into Destiny to verify console was still playing games correctly.

    Please let me know if there is anything else I can try.

    Thanks!
    Starscreamer_77

  2. #2
    Join Date
    Jan 2013
    Location
    London, UK
    Posts
    3,770
    Thanks for the report. Added to the Master Bug List
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  3. #3
    Join Date
    May 2011
    Posts
    4,566
    Thanks so much for the video and information - that's extra helpful. I'll escalate this to our QA team and see if we can reproduce the issue!


    Update: There is a chance it's a hardware issue that is manifesting specifically in Rise of the Tomb Raider. The best way to check this would be to see if the game plays fine on another console (if you have access to a friend's console and can pop it in). If this is the case, it would be best to contact Xbox directly.

    Xbox Support
    Last edited by MeaganMarie; 12th Nov 2015 at 02:39.

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