Thread: Unable to redeem promotional code from collectors edition

Unable to redeem promotional code from collectors edition

  1. #1
    Join Date
    Oct 2015
    Posts
    1

    Unable to redeem promotional code from collectors edition

    I had purchased the CE at release, and have just today opened it up. Upon attempting to redeem the DLC code for the Aerith costume, I get the message that it may no longer be valid. Am I to assume that after a certain point they just considered these codes irredeemable? If so that's fine, but it would have been nice to see some kind of notification that this would be happening, perhaps written on the DLC code insert itself. Of course, had that been the case I still wouldn't have seen it since I just opened it up today, but at least then I wouldn't have to come here asking about it.

  2. #2
    Had the same issue.

    E-mailed SE and they pretty much just said tough luck...

    worst customer service ever