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Thread: Users with Unreal Logo/PhysX issues

  1. #1
    Join Date
    Oct 2014
    Location
    London
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    Post Users with Unreal Logo/PhysX issues

    We're stillexperiencing issues with some users still not able to launch the game. Seemingly `stopping` on the Unreal Logo screen.

    If you check Event Viewer (run eventvwr.msc from command prompt) and see errors for Life is Strange attributed to PhysXCore.dll then read on..

    For users on 400 series to 900 series nVidia GPUs. Ensure this driver is installed
    http://www.nvidia.com/object/physx-9...02-driver.html

    For OLDER GeForce nVidia users, ensure this driver is installed.
    http://www.nvidia.com/object/physx-9...20-driver.html

    We supply both of these in the <steamapps>\common\Life Is Strange\_CommonRedist\PhysX folder..

    Possible Fix/Solution for non nVidia users[/b]
    Go to add/remove programs under control Panel
    Find `NVIDIA PhysX System Software x.xx.xxxx
    Uninstall this program (may need to find the nVidia folder under Program files and delete the PhysX folder as it doesnt seem to remove all traces of itself
    Either manually browse to the `commonredist` folder within Steamapps for Life is Strange and install the PhysX driver again (9.13 for older cards, 9.14 for newer) or simply reverify local files to retrigger pre-requisite installation from steam itself.
    Last edited by ScottBlows; 31st Jul 2015 at 08:47.

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