Thread: batman arkham asylum crash at startup

batman arkham asylum crash at startup

  1. #1

    batman arkham asylum crash at startup

    i purchased arkham asylum today in stores its the pc dvd version 1 disk, my computer is a dell xps 1730 gaming laptop and easily meets the minimum requirements for the game however too my dismay since installing the game every attempt to start the game clicking on the play game button makes my computer lock up and become unresponsive, i have been taken too a blue screen on 2 occassions but most of the time it simply stops working and gives me a rather horrible beep noise when i try to click anything, there is no error message and no obvious reason for it too crash, i have reinstalled three times in an attempt to make the game work to no avail and my direct x and all driver software is up to date.

    i am using

    Microsoft® Windows Vista™ Home Premium

    Processor Intel(R) Core(TM)2 Duo CPU T9300 @ 2.50GHz, 2501 Mhz, 2 Core(s), 2 Logical Processor(s)

    Installed Physical Memory (RAM) 4.00 GB
    Total Physical Memory 3.00 GB
    Available Physical Memory 1.59 GB
    Total Virtual Memory 6.19 GB
    Available Virtual Memory 4.54 GB

    and 2 NVIDIA GeForce 8800m gtx graphics cards

    i'm no computer wizard and am lost as too why this is happening, any help as too why this crash is occuring would be appreciated and thankyou in advance for any responces

  2. #2
    Same problem here.
    (Bought it over Steam)

    plz someone help

  3. #3
    Join Date
    Jan 2010

    I have the same laptop and requirements. And the same problem.

    edit; I also tried installing the 1.1 patch; it did Not help at all.

  4. #4
    Join Date
    Jan 2010

    crash before game startup

    I'm having the exact problem as the OP: I start the game either through the Games folder or through the DVD. My cursor becomes an hourglass and my DVD ROM drive whirs. In about 30 seconds, if I click around enough, I get a loud beep and everything freezes up. No game screen. Can't go to task manager. The only way I can recover is holding down my power button and rebooting.

    I tried installing DirectX using the game DVD; I tried updating my video and sound card drivers (they both were up to date already); I tried installing the 1.1 patch; I tried uninstall and reinstall twice. Nothing new happens

    Is anyone else having this problem too and was able to fix it?

    Here's a snippet of my DirectX Diagnostic Tool results:

    System Information
    Time of this report: 1/6/2010, 22:39:57
    Machine name: HOME-PC
    Operating System: Windows Vista Home Premium (6.0, Build 6002) Service Pack 2
    Language: English (Regional Setting: English)
    System Manufacturer: Dell Inc.
    System Model: MXG071
    BIOS: Phoenix ROM BIOS PLUS Version 1.10 A09
    Processor: Intel(R) Core(TM)2 Duo CPU T8300 @ 2.40GHz (2 CPUs), ~2.4GHz
    Memory: 2046MB RAM
    Page File: 960MB used, 3374MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 10
    DX Setup Parameters: Not found
    DxDiag Version: 6.00.6001.18000 32bit Unicode

    Display Devices
    Card name: NVIDIA GeForce 8700M GT
    Manufacturer: NVIDIA
    Chip type: GeForce 8700M GT
    DAC type: Integrated RAMDAC

    Sound Devices
    Description: Digital Output Device (SPDIF Out) (SigmaTel High Definition Audio CODEC)
    Default Sound Playback: Yes
    Default Voice Playback: Yes

    Description: Speakers / Headphones (SigmaTel High Definition Audio CODEC)
    Default Sound Playback: No
    Default Voice Playback: No