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Thread: CLOSED BETA Access Problems

CLOSED BETA Access Problems

  1. #1

    Exclamation CLOSED BETA Access Problems

    i got beta invitation email then i downloaded the game but when i try to play it says that my account has not been granted for beta?

  2. #2
    Yep, same here - no other information was given by the game. You can only click confirm, so the game shuts down.

  3. #3
    Yup. Same issue. Very strange indeed... Was looking forward to some gameplay.

  4. #4
    aye and i got closed beta invitation :S

  5. #5
    Join Date
    Feb 2014
    Posts
    1
    Yep, same here, no one knows what's happen?

  6. #6
    Join Date
    Jan 2014
    Posts
    81
    We're looking into getting this fixed ASAP.

  7. #7
    And I was up to record a Let's Test for my YouTube channel - hopefully they gonna fix it ;-)

  8. #8
    fingers crossed

  9. #9
    Join Date
    Jan 2014
    Posts
    81
    Our top priority right now is getting this issue fixed for any affected.

  10. #10
    Join Date
    Feb 2014
    Posts
    1
    same thing happened to me :c

  11. #11
    Join Date
    Nov 2013
    Posts
    18
    The team are investigating at the moment and there should be a dedicated thread set up in the Private Forums shortly that people can post to.

  12. #12
    Join Date
    Jul 2013
    Location
    London, UK
    Posts
    524

    Exclamation CLOSED BETA Access Problems

    We're aware that people are having issues accessing the Closed Beta. People are having trouble connecting to Online Suite or are being given 'Access Denied' errors when launching the game.

    Please would you report your problems in this thread, along with (a) the error message you received, (b) your SEM nickname and (c) your unique Steam ID so that we can investigate?

    In the meantime, sincere apologies for the problems you're encountering and we hope to have everyone up and running very soon.
    Square Enix London Studios Community Manager
    Nosgoth Community : Facebook | Twitter | YouTube | Twitch

  13. #13
    Doesn't the beta not start for another 20 minutes?

    I was concerned at first too, but I re-checked my invite email and it says it begins at 08:00 PST

  14. #14
    I'm assuming I can't access the private forums. Since the link I clicked on in the email said access denied.

  15. #15
    Join Date
    Feb 2014
    Posts
    1
    yea i got in as well downloaded it last night got up early to log on and can't xP looking forward to trying it tho.

  16. #16
    Join Date
    Oct 2013
    Location
    The Netherlands (Currently in Finland)
    Posts
    827
    Guys the team is looking into the issues.
    If you cannot access Private forums please contact nosgoth@square-enix.com
    or a moderator/admin on forums.

  17. #17
    Join Date
    Feb 2014
    Posts
    1
    Same problem here :/

  18. #18
    Join Date
    Feb 2014
    Posts
    2
    ok so the problem is that every time i join a game I am bugged. cant pick loadout and after some time I get disconnected cause of inactivity. I dont get any specific error message, my nick is beru37(steam dare37) and where do I look for that unique Steam ID?

    EDIT ok I found it STEAM_0:1:13620745

  19. #19
    Join Date
    Feb 2014
    Posts
    1
    it keeps saying that it starts at 11:00am and it is 11:01 am
    what is going on?

  20. #20
    It's now 8:00 PST, and I can access the private forums.

  21. #21
    Is there any eta on when the servers will be turned back on?

  22. #22
    ASAP

  23. #23
    Same

  24. #24
    No Access error.

    nick: supicioso
    id: STEAM_0:0:38533939

  25. #25
    Join Date
    Feb 2014
    Posts
    1
    i got invite i enter the game after installing it and it says its down we trying to fix it this is 8 mins after the official start time

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