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  1. Replies
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    Edited in to the post above also: Contact for...

    Edited in to the post above also:

    Contact for all iTune apps now goes through the Square Enix Support Centre directly, instead of through different email addresses. This will make it a bit easier...
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    I'm not sure what has happened to the website,...

    I'm not sure what has happened to the website, but it appears to be corrected now...

    As for support for this title, BGS tends to support the iOS titles directly. You can email them at {removed}...
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    This has now been resolved. In a nutshell, the...

    This has now been resolved. In a nutshell, the codes listed as a "Steam Activation Code" have now been re-assigned so that they will now act as Steam Activation Codes. So if you where affected by...
  4. Hi folks, Just wanted to clarify some things...

    Hi folks,

    Just wanted to clarify some things with everyone who has encountered this issue, if you could reply with the following it may help us to narrow down the possible causes and allow it to...
  5. Steam reg code is 3-parts of 5 chars each: ...

    Steam reg code is 3-parts of 5 chars each: #####-#####-##### on the back of the manual. Re-run the install from the disc as sometimes the initial install can mess up and ask you for a different...
  6. Steam reg code is 3-parts of 5 chars each: ...

    Steam reg code is 3-parts of 5 chars each: #####-#####-##### on the back of the manual. Re-run the install from the disc as sometimes the initial install can mess up and ask you for a different...
  7. Do you have any anti-virus, or other security...

    Do you have any anti-virus, or other security software running that could be actively "checking" files? If so, try disabling them and see if it makes any change?

    So long as you know your username...
  8. Try playing the game for a little longer ;)

    Try playing the game for a little longer ;)
  9. Sticky: Do you have any anti-virus or other security...

    Do you have any anti-virus or other security software running? It's possible something like this could be interfering with the files. You could try disabling them and see if it makes any difference....
  10. How much video memory is on your graphics card?...

    How much video memory is on your graphics card? Is your BIOS set to assign 512mb or more to your graphics card?
  11. Are you able to try your onboard sound instead of...

    Are you able to try your onboard sound instead of the headset and see if it makes a difference? You could also make sure you have installed the latest drivers for your headset:
    ...
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    Try going in to the redist folder and manually...

    Try going in to the redist folder and manually installing the VB installer:

    Typically: C:\Program Files\Steam\steamapps\common\deus ex - human revolution\redist

    You should also verify the games...
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    Have you tried restarting Steam? Just had an...

    Have you tried restarting Steam? Just had an issue their relating to needing Steam updated... You could also verify the game cache files via Steam for DX:HR too, which can help on some random launch...
  14. Sticky: aticfx32.dll is your graphics card driver (for...

    aticfx32.dll is your graphics card driver (for DirectX11 I believe). Try uninstalling your graphics card drivers, reboot, then install the latest drivers and reboot again.
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    I take it that ATL+Return doesn't work? What...

    I take it that ATL+Return doesn't work? What about the -window Steam command line?
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    Batman Arkham Asylum minimum requirements:...

    Batman Arkham Asylum minimum requirements: http://www.eidos.co.uk/support/faqinfo.html?fqid=437&gmid=220
  17. Create a new thread about your issue and post up...

    Create a new thread about your issue and post up links to your dxdiag and msinfo, based on the instructions in post #2 or email the files to us at: techsupport@eidos.co.uk
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    It should be possible to put the Silverbolt in to...

    It should be possible to put the Silverbolt in to a roll, when turning it will look as if it will not go further but if you hold out long enough it will start to roll then keep going, doing multiple...
  19. Tried creating a new PS3 profile and check if...

    Tried creating a new PS3 profile and check if this retains the saves ok?
  20. Please create your own thread about your issue,...

    Please create your own thread about your issue, and provide a detailed description of what happens.
  21. Could you try uninstalling PhysX and installing...

    Could you try uninstalling PhysX and installing an older version of it? Also, try doing a selective startup (clean boot) of your PC:


    Use the System Configuration Utility to perform a clean boot:...
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    Please upload your dxdiag and misnfo files to a...

    Please upload your dxdiag and misnfo files to a file-sharing website and link to them in this thread. You can also email them to us directly at: techsupport@eidos.co.uk

    *Note: If you email the...
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    What are you playing the game on? Xbox 360, PS3,...

    What are you playing the game on? Xbox 360, PS3, or PC?
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    Why are you trying to download a save if you have...

    Why are you trying to download a save if you have already played for 70 hours? Using other players saves may not work at all and could possibly disable achievements on Steam if it did. Also, by...
  25. Are you highlighting "disabled" and cycling...

    Are you highlighting "disabled" and cycling left/right on the keyboard, or just clicking on it to change it?
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