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Type: Posts; User: sharding

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  1. Replies
    203
    Views
    66,739

    We apologize for the issues you are experiencing...

    We apologize for the issues you are experiencing cesalazar, however unfortunately we do not support your current Hardware/software setup. The game was developed for PC's designed to run Windows. As...
  2. Replies
    24
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    13,421

    Hello Bertrand, It might be advisable to...

    Hello Bertrand,


    It might be advisable to simply uninstall and reinstall the game if the audio files are corrupted in some way. If you are still having this problem please let us know and we will...
  3. Replies
    618
    Views
    193,910

    Hello Clinton, Are you still experiencing...

    Hello Clinton,


    Are you still experiencing issues with saves? Is there a specific error message that pops up when you try to save or does it simply not respond?


    Thanks!
  4. Replies
    672
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    157,710

    Hello Josh, The error you are receiving is...

    Hello Josh,



    The error you are receiving is not a result of a delay with distribution, it is actually more likely an issue with your specific order. If you are still having this problem, you...
  5. Replies
    84
    Views
    35,096

    Hey SJ, We would like you to please Click...

    Hey SJ,



    We would like you to please Click on Start, and click on Run (or hold down the windows key and press "R". At the run line type in DXDIAG, and hit OK Click "Save all information" (in...
  6. Replies
    203
    Views
    66,739

    Hey Kevin and Sephyo, Can you please try...

    Hey Kevin and Sephyo,


    Can you please try temprorarily disabling all non OS essential processes on your system temporarily for troubleshooting purposes. Please press the Windows Key and "R", then...
  7. Replies
    672
    Views
    157,710

    Hey all, If you still haven't managed to...

    Hey all,



    If you still haven't managed to get the download yet, please visit www.findmyorder.com and log in with your order details. Once logged in you should see the option to download the...
  8. Replies
    83
    Views
    23,363

    Hello Dylan, We're sorry to hear that you...

    Hello Dylan,



    We're sorry to hear that you had problems with your purchase. To clarify, you would first have been provided with the download link and serial number on the browser after your...
  9. Replies
    428
    Views
    96,088

    Hello all, For those of you who never...

    Hello all,





    For those of you who never got your confirmation email and still need assistance,you are invited to call us at 310-846-0345(option 3) for further assistance. Bear in mind that...
  10. Replies
    618
    Views
    193,910

    Hello Inhyuk, Can you please advise if...

    Hello Inhyuk,



    Can you please advise if this issue still occurs? If so we might need to gather some information about your system before looking into this issue. Please let us know if its still...
  11. Replies
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    20,252

    Hi All, It seems like there are several...

    Hi All,



    It seems like there are several different issues being reported here. For any of you who replied to this thread and are still having issues, we invite you to contact the SQUARE ENIX...
  12. Replies
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    Views
    27,942

    Hello Seth, Sorry to hear you've had problems...

    Hello Seth,

    Sorry to hear you've had problems with your download of FINAL FANTASY VII. If you still haven't been able to get the game installed we'd first suggest to try re-downloading the...
  13. Replies
    1
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    987

    Hello Brandt, I can say that I haven't...

    Hello Brandt,


    I can say that I haven't noticed this issue playing the game thus far but please let us know if this still occurs. If so, please make sure of course that you have shut down all...
  14. Replies
    43
    Views
    22,948

    Hello Tzelanit, If you are still...

    Hello Tzelanit,


    If you are still experiencing this issue we would like you to try the following:

    <ul>
    Go into your Device Manager > Human Interface Devices
    Right click on any entries that...
  15. Replies
    57
    Views
    20,252

    Hello cacophonic7 and CanuckianOne, Sorry to...

    Hello cacophonic7 and CanuckianOne,


    Sorry to hear that you had problems getting the game activated on your accounts. Are either of you still unable to play the game on your NA profile? Please...
  16. Replies
    232
    Views
    106,662

    Hello Aaron, Our apologies for the delay in...

    Hello Aaron,


    Our apologies for the delay in responding to your issue. Did you manage to get this issue resolved? As Sean mentioned, you should have received a confirmation email from Digital...
  17. Replies
    176
    Views
    61,958

    Hello taylor, When you click on the "View...

    Hello taylor,


    When you click on the "View Online Profile" does it still result in an error? If so, can you please advise the exact error message? Is it simply a 404 error?


    Please note you...
  18. Replies
    428
    Views
    96,088

    Hello Whogie, Our apologies for the...

    Hello Whogie,





    Our apologies for the late reply in regards to your thread. Did you eventually receive the e-mail in order to obtain your free copy of FINAL FANTSY VII? Please let us know...
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