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Grimoire
11th Aug 2012, 04:00
Do you have a question but don't know where to ask? Then use the search function.


("Please use the search function placed at the top of the forum to see if your questions have already been answered. If there happens to be a thread with similar topics, please divert your questions to that particular thread.")


Still unsure? Then instead of creating an entirely new thread for your question, maybe you should give it a try here in this thread?
All questions are welcome and so are the answers. Good luck!





-FAQ-


---How do I write this company's name?


SQUARE ENIX or Square Enix. Not just Square or Enix, Square-Enix or S-E. You may, of course, use abbreviations such as SE or Squeni, too.


MEMBERS Site


---Registering for Square Enix Members FAQ


na.square-enix.com/go/article/view/blog/... (/go/article/view/blog/258415/registering_for_square_enix_members_faq)


Forum


---General Forum Guidelines


na.square-enix.com/go/thread/view/139233... (/go/thread/view/139233/29068965/General_Forum_Guidelines)


Registering Games and Rewards


---How do I register my game to earn points?


[/url]support.na.square-enix.com/faqarticle.ph... (http://support.na.square-enix.com/faqarticle.php?id=495&la=1&kid=57649&ret=faqtop&c=4&sc=0&SQEXSC=junfijg0208nvc8o609bvedt53)


---Where do I register my games?


Go to your profile page (click "Welcome, [your name]!" at the top of this page) --> GAMES --> REGISTER GAME


---Which games can I register?


Here is a list: www.cheapassgamer.com/forums/showthread.... (http://www.cheapassgamer.com/forums/showthread.php?t=291174)


---Rewards Information


na.square-enix.com/go/article/view/blog/... (/go/article/view/blog/259103/square_enix_members_2011_rewards)


---Square Enix 2012 Members Rewards Registration


na.square-enix.com/go/thread/view/139231... (/go/thread/view/139231/29308907/General_Questions_and_Help?pg=1)


Avatars


---Avatar Suggestions


na.square-enix.com/go/thread/view/139349... (/go/thread/view/139349/29209399/Avatar_Suggestions)


---Avatar Discussion Thread


na.square-enix.com/go/thread/view/139231... (/go/thread/view/139231/29158361/)


---How do I add an avatar?


Click SETTINGS --> CHANGE AVATAR --> UPLOAD PHOTOS --> Add from my computer (choose a .jpg picture)--> START UPLOAD --> FINISHED --> SELECT PHOTO ---> And then wait for an admin to approve your avatar.


---Size restrictions?


See if you can choose small-sized images. The smaller the image, the faster the pages will load. Optimal dimensions for avatars are 125 x 127 pixels, but if you can’t, images bigger than these dimensions are okay too.


Signatures


---Signatures Discussion Thread


[url="/go/thread/view/139231/29213849"]na.square-enix.com/go/thread/view/139231... (/go/thread/view/139231/29213849)


---How do I add a signature?


na.square-enix.com/go/forum/preferences (/go/forum/preferences)


---Size restrictions?


If your banner is too large for the forum, it will automatically be scaled down to width: (ca.) 800 pixels, but keep in mind that using a too tall picture will make it a bit troublesome to scroll past your posts.


Adding Images to Your Forum Posts


---How do I add an image to my post?


As long as your picture is uploaded on flickr.com, tumblr.com, deviantart.com or instagr.am, you'll be able to attach it to your post.


na.square-enix.com/go/thread/view/139233... (/go/thread/view/139233/29473111/Images_in_Threads_Now_Supported)


Double Account/Empty Account


---All of my points and registered games have disappeared, and so has my avatar and user biography!


This is a common issue (na.square-enix.com/go/thread/view/139349... (/go/thread/view/139349/29151441/Same_login,_multiple_accounts)). Your original account should still be around. Use the members search function to find it. na.square-enix.com/go/browse/users (/go/browse/users)


A new, separate account has most likely been created. Contact tech support on 1-858-790-7529 or 310-846-0345 (9AM-5PM (PST) Mon-Fri) and report your problem.


Linking your account with Facebook, Twitter or OpenID (SETTINGS - LINKED ACCOUNTS) might be a good idea to prevent yourself from being locked out from it in case a new one is created.


Fan Works


---Do I have to ask SQUARE ENIX for permission to draw a picture or write a story based on my favourite game or character?


There is no problem with fan content like pictures or stories. Fans aren't licensing our work when they create fan fiction or fan art.


SQUARE ENIX Support Center


---I'm having a technical issue with game X! How do I contact customer support?


The SQUARE ENIX Support Center, at your service: support.na.square-enix.com/ (http://support.na.square-enix.com/)


-1-858-790-7529 -9AM-5PM (PST) Mon-Fri


- Direct Line: 310-846-0345

Grimoire
11th Aug 2012, 04:13
Question: I can no longer access this list: member.square-enix.com/na/points/eligibl... (http://member.square-enix.com/na/points/eligible.php)


Where did it go? This is all I can find: na.square-enix.com/go/thread/view/139231... (/go/thread/view/139231/29221737/Square_Enix_Products_eligibility?post_id=521628315#521628315) / www.cheapassgamer.com/forums/showthread.... (http://www.cheapassgamer.com/forums/showthread.php?t=291174)

DerekMaverick
17th Aug 2012, 19:17
Question: Whenever I access the North American Square website, my laptop pulls up the old manga page from before the revamp (Laptop was recieved after the the site revamp.) I then click the square-enix logo and get a 404 error. Why's this happening?

Grimoire
18th Aug 2012, 01:38
Answer: Which web browser do you use? I use Internet Explorer (because of the superior graphics quality), and I never encounter any of the old pages. Did you ever add that specific page to your favourites? Also, it might be a good idea to clean out your cache and file history, that would most likely do the trick.

DerekMaverick
18th Aug 2012, 10:06
I use chrome. I'll try cleaning my cache and file history to see what happens.


EDIT: Thanks Grim, it worked! :)

Grimoire
18th Aug 2012, 11:16
That's great! Now we know that this thread really is of use. ^_-

Grimoire
15th Nov 2012, 11:51
Q: All of my points and registered games have disappeared, and so has my avatar and user biography!


A: This is a common issue (na.square-enix.com/go/thread/view/139349... (/go/thread/view/139349/29151441/Same_login,_multiple_accounts)). Your original account should still be around. Use the members search function to find it. na.square-enix.com/go/browse/users (/go/browse/users)


A new, separate account has most likely been created. Contact tech support on 1-858-790-7529 or 310-846-0345 (9AM-5PM (PST) Mon-Fri) and report your problem.


Linking your account with Facebook, Twitter or OpenID (SETTINGS - LINKED ACCOUNTS) might be a good idea to prevent yourself from being locked out from it in case a new one is created.

Grimoire
18th Nov 2012, 04:06
How do I add an image to my post?


As long as your picture is uploaded on flickr.com, tumblr.com, deviantart.com or instagr.am, you'll be able to attach it to your post.


na.square-enix.com/go/thread/view/139233... (http://na.square-enix.com/go/thread/view/139233/29473111/Images_in_Threads_Now_Supported)





I'm having a technical issue with game X! How do I contact customer support?


The SQUARE ENIX Support Center, at your service: support.na.square-enix.com/ (http://support.na.square-enix.com/)


-1-858-790-7529 -9AM-5PM (PST) Mon-Fri


- Direct Line: 310-846-0345

CyberOliver
22nd Nov 2012, 09:29
Hello! i need some help on my signature not showing up. What are the requirements for the picture presence? Thanks! Any good FFXII signatures? Where to find them! Thanks again.http://na.square-enix.com/tools/tiny_mce/plugins/emotions/img/smiley-smile.gif

Grimoire
22nd Nov 2012, 11:19
Hi there,


Answer: I believe there are no limits when it comes to size, but you will have to use HTML. Try this:


semna24.webs.com/Sign_HTML.jpg (http://semna24.webs.com/Sign_HTML.jpg)


Signatures/Banners, huh...other than what Google has to offer, beta.photobucket.com/images/FFXII%20Bann... (http://beta.photobucket.com/images/FFXII%20Banner/) www.google.com/search?hl=en&q=ffxii%20ba... (https://www.google.com/search?hl=en&q=ffxii%20banner&um=1&ie=UTF-8&tbm=isch&source=og&sa=N&tab=wi&ei=416uUKbtJMKl4gS9kIHQAw&biw=1920&bih=974&sei=5V6uUO6AGs314QSxt4GoAg) www.google.com/search?um=1&hl=en&tbo=d&b... (https://www.google.com/search?um=1&hl=en&tbo=d&biw=1920&bih=974&tbm=isch&sa=1&q=final+fantasy+xii+banner&oq=final+fantasy+xii+banner&gs_l=img.3...15830.19584.0.19805.12.12.0.0.0.0.105.1182.7j5.12.0...0.0...1c.1.OkpY-k_oCco) , hmm...maybe you could simply pick your favourite pictures and make one of your own in Photoshop or similar? Or do you mean plain text, as in quotes?

CyberOliver
22nd Nov 2012, 17:21
Hi! Grimoire! I have tried some nice banners but nothin yet. But it only keeps showing the url letters.

Grimoire
23rd Nov 2012, 01:48
Even when you used the code I just linked to (semna24.webs.com/Sign_HTML.jpg (http://semna24.webs.com/Sign_HTML.jpg))? That's strange...it works fine for me (at least in IE, MF and GC). Try this code, then: semna24.webs.com/Sign_HTML_2.jpg (http://semna24.webs.com/Sign_HTML_2.jpg)

Grimoire
27th Nov 2012, 12:03
Q: Do I have to ask SQUARE ENIX for permission to draw a picture or write a story based on my favourite game or character?


A: There is no problem with fan content like pictures or stories. Fans aren't licensing our work when they create fan fiction or fan art.

Grimoire
28th Dec 2012, 10:41
Q: How do I write this company's name?


A: SQUARE ENIX or Square Enix. Not just Square or Enix, Square-Enix or S-E. You may, of course, use abbreviations such as SE or Squeni, too.

Grimoire
10th Mar 2013, 05:10
Q: I would like to update my User Biography, but when I click Settings - Profile Settings I am redirected to the SEM EU. Is there a solution?


A: This is a common issue, and, for the time being, there is no solution.