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View Full Version : Faulty DVD? Receiving SecuRom errors.



f00dl3
4th Jul 2007, 00:58
I think I have a faulty DVD. Every time I attempt to launch the game I am receiving a "Please insert the original game disc" message.

How do I go about requesting a replacement DVD (which should be free of charge given that I just purchased the game yesterday)?

Xcom
4th Jul 2007, 15:32
How do I go about requesting a replacement DVD (which should be free of charge given that I just purchased the game yesterday)?

The most obvious way would be to return it to the place where you bought it and exchange it.

However, if you managed to install the game, then the disc is probably all right. :scratch: This error can also be caused by something on your PC. The DVD drive itself may be too old or in need of recent firmware. It could be DMA settings (http://www.securom.com/message.asp?m=copy) or something with IDE drivers. I believe that software like Alcohol, Daemon could also be responsible for these errors.