View Full Version : installshield error -6002

9th Dec 2003, 16:57
help, i can't install it.

i've done everything it suggests and still won't install.

any idea?

9th Dec 2003, 23:02
No suggestions? Ok back to the shop it goes then.

10th Dec 2003, 02:14
You could try this:

Ok for those that still are unable to get the game to install please try this.

use your 'Run" option in the start menu and enter this:

click on startup now click disable all.

I re-selected my startup for my wireless internet connection so that it would be the only thing still in my startup menu. You may need to do this as well if you have Internet issues.
I am running WinXp and this procedure does not turn off any critical programs.

Marvin Shabazz
10th Dec 2003, 02:26

Maybe this can help you out:


These are really developer tips for IS, but maybe you can figure out what is happening on your system and see if there is any thing you can do about it.

Also, just to make sure that you are not having standard background apps problems be sure to do this:

Go to Start>Run
Type in MSCONFIG and hit OK
Uncheck Load Statup Group Items
Restart your PC
Now try to install.

Marvin Shabazz

10th Dec 2003, 09:32
nope neither worked. I had checked out the installshield site when it first happened, but thanks anyway

10th Dec 2003, 15:25
got it sorted, but its very odd.

i tried to copy the cd to the harddisc and got CRC errors even opening tiny files. took disc out, looked at it - seemed pristine, no dust, scratches, fingerprints nothing. still out of desparation i cleaned it and now the thing has installed properly.

but still odd, if installshield was choking on a CRC error why didnt it report a read failure? i would have known what to do then!