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View Full Version : AOD Installation Problem



ZAK
27th Jul 2003, 18:33
I've installed the game, and when I click'Run Game' this message comes up:
SYS_ERROR_D3D_CREATE_DEVICE
What should I do?

CyCro
27th Jul 2003, 19:12
Post some details about your system: CPU, RAM, Video card. If you don't know what are they, do the following:


Go to the Start menu, click 'Run', type: dxdiag, press Enter. On the window that will appear, click Save all information and save it. Then open the file that will appear on your desktop, copy the contents and paste it here.

ZAK
27th Jul 2003, 19:31
Thanks for the directions. I hope this is the right stuff:

------------------
System Information
------------------
Time of this report: 7/27/2003, 15:29:32
Machine name: VAIO
Operating System: Windows Me (4.90, Build 3000)
Language: English (Regional Setting: English)
System Manufacturer: Sony Corporation
System Model: PCV-RX450(UC)
BIOS: Award
Processor: AMD Athlon(tm) Processor, MMX, 3DNow, ~1.0GHz
Memory: 112MB RAM
Page File: 241MB used, 1694MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0a (4.09.0000.0901)
DX Setup Parameters: Not found
DxDiag Version: 4.09.0000.0901 32bit
DxDiag Previously: Crashed in DirectShow (stage 1)

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: Hardware-accelerated Direct3D 9 is not available because the display driver does not support it. You may be able to get a newer driver from the hardware manufacturer.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: SiS 730s
Manufacturer: SiS
Chip type: 730 Rev 31
DAC type: Internal
Device Key: Enum\PCI\VEN_1039&DEV_6300&SUBSYS_80EB104D&REV_31\001000
Display Memory: 15.0 MB
Current Mode: 1024 x 768 (16 bit)(optimal refresh rate)
Monitor: SONY HMD-A200
Monitor Max Res: 1600,1200
Driver Name: sis630m.drv
Driver Version: 4.12.0001.1080 (English)
DDI Version: 6
Driver Attributes: Final Retail
Driver Date/Size: 10/31/2000 19:34:06, 163200 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: 11/1/1999
VDD: *vdd
Mini VDD: sis630m.vxd
Mini VDD Date: , 0 bytes
Device Identifier: {D7B71ED9-2040-11CF-C577-EAA092C2C935}
Vendor ID: 0x1039
Device ID: 0x6300
SubSys ID: 0x80EB104D
Revision ID: 0x0031
Revision ID: 0x0031
Video Accel:
Deinterlace Caps: n/a
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

-------------
Sound Devices
-------------
Description: SiS 7018 Wave
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1039&DEV_7018&SUBSYS_80E2104D&REV_02\BUS_00&DEV_01&FUNC_04
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: sis7018.sys
Driver Version: 4.90.0000.3094 (English)
Driver Attributes: Beta Retail
WHQL Logo'd: Yes
Date and Size: 3/1/2001 15:22:58, 372999 bytes
Other Files: sis7018.sys
Driver Provider: Silicon Integrated Systems Corp.(1.09d.00)
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 8000, 48000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
Description: SiS 7018 Wave
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: sis7018.sys
Driver Version: 4.90.0000.3094 (English)
Driver Attributes: Beta Retail
Date and Size: 3/1/2001 15:22:58, 372999 bytes
Cap Flags: 0x41
Format Flags: 0xF00

-----------
DirectMusic
-----------
DLS Path: C:\WINDOWS\system32\drivers\gm.dls
DLS Version: 1.00.0016.0002
Acceleration: n/a
Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
SiS 7018 Wave, Software (Kernel Mode), Output, DLS, Internal
MIDI Mapper, Hardware (Not Kernel Mode), Output, No DLS, Internal
Microsoft GS Wavetable SW Synth, Hardware (Not Kernel Mode), Output, No DLS, Internal
SiS Wavetable, Hardware (Not Kernel Mode), Output, No DLS, External
Registry: OK
Test Result: Not run

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Poll w/ Interrupt: Yes
Registry: OK

-----------
USB Devices
-----------

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------

----------------------------
DirectPlay Service Providers
----------------------------
DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (4.09.0000.0900)
DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (4.09.0000.0900)
DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (4.09.0000.0900)
DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (4.09.0000.0900)
Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (4.09.0000.0900)
Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (4.09.0000.0900)
Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (4.09.0000.0900)
IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (4.09.0000.0900)

DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not run
DirectPlay Test Result: Not run
Registry: OK

-------------------
DirectPlay Adapters
-------------------
DirectPlay8 TCP/IP Service Provider: Realtek 8139-series PCI NIC -
DirectPlay8 Modem Service Provider: Lucent Win Modem
DirectPlay8 Serial Service Provider: COM1
DirectPlay8 Serial Service Provider: COM3

-----------------------
DirectPlay Voice Codecs
-----------------------
Voxware VR12 1.4kbit/s
Voxware SC06 6.4kbit/s
Voxware SC03 3.2kbit/s
MS-PCM 64 kbit/s
MS-ADPCM 32.8 kbit/s
Microsoft GSM 6.10 13 kbit/s
TrueSpeech(TM) 8.6 kbit/s

-------------------------
DirectPlay Lobbyable Apps
-------------------------

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 7.0 GB
Total Space: 16.4 GB
File System: FAT32
Model: IDE DISK TYPE47

Drive: D:
Free Space: 21.8 GB
Total Space: 21.8 GB
File System: FAT32
Model: IDE DISK TYPE47

Drive: E:
Model: PIONEER DVD-ROM DVD-116R

Drive: F:
Model: SONY CD-RW CRX160E

------------------
DirectX Components
------------------
ddraw.dll: 4.09.0000.0900 English Final Retail 12/12/2002 00:14:32 358400 bytes
ddraw16.dll: 4.07.0000.0700 English Final Retail 6/8/2000 17:00:00 28496 bytes
ddrawex.dll: 4.87.0000.0700 English Final Retail 6/8/2000 17:00:00 36864 bytes
ddraw.vxd: 4.07.0000.0700 English Final Retail 6/8/2000 17:00:00 30469 bytes
ddhelp.exe: 4.09.0000.0900 English Final Retail 12/12/2002 00:14:32 32768 bytes
dxapi.sys: 4.87.0000.0700 English Final Retail 6/8/2000 17:00:00 2416 bytes
d3d8.dll: 4.09.0000.0900 English Final Retail 12/12/2002 00:14:32 1188864 bytes
d3dref8.dll: 4.08.0000.0400 English Final Retail 11/7/2000 15:16:46 236544 bytes
d3d9.dll: 4.09.0000.0901 English Final Retail 12/12/2002 00:14:32 1629696 bytes
d3dim.dll: 4.07.0000.0700 English Final Retail 6/8/2000 17:00:00 638976 bytes
d3dim700.dll: 4.09.0000.0900 English Final Retail 12/12/2002 00:14:32 892416 bytes
d3dref.dll: 4.08.0000.0400 English Final Retail 11/7/2000 15:16:46 140800 bytes
d3dramp.dll: 4.07.0000.0700 English Final Retail 6/8/2000 17:00:00 606208 bytes
d3drm.dll: 4.06.0002.0436 English Final Retail 6/8/2000 17:00:00 446464 bytes
d3dxof.dll: 4.06.0002.0436 English Final Retail 6/8/2000 17:00:00 118784 bytes
d3dpmesh.dll: 4.06.0002.0436 English Final Retail 6/8/2000 17:00:00 102400 bytes
dplay.dll: 4.03.0000.1096 English Final Retail 6/8/2000 17:00:00 57344 bytes
dplayx.dll: 4.09.0000.0900 English Final Retail 12/12/2002 00:14:32 229376 bytes
dpmodemx.dll: 4.09.0000.0900 English Final Retail 12/12/2002 00:14:32 36864 bytes
dpwsock.dll: 4.03.0000.1096 English Final Retail 6/8/2000 17:00:00 40960 bytes
dpwsockx.dll: 4.09.0000.0900 English Final Retail 12/12/2002 00:14:32 65536 bytes
dplaysvr.exe: 4.09.0000.0900 English Final Retail 12/12/2002 00:14:32 40960 bytes
dpnsvr.exe: 4.09.0000.0900 English Final Retail 12/12/2002 00:14:32 28672 bytes
dpnet.dll: 4.09.0000.0900 English Final Retail 12/12/2002 00:14:32 376832 bytes
dpnlobby.dll: 4.09.0000.0900 English Final Retail 12/12/2002 00:14:32 16384 bytes
dpnaddr.dll: 4.09.0000.0900 English Final Retail 12/12/2002 00:14:32 16384 bytes
dpvoice.dll: 4.09.0000.0900 English Final Retail 12/12/2002 00:14:32 208896 bytes
dpvsetup.exe: 4.09.0000.0900 English Final Retail 12/12/2002 00:14:32 86016 bytes
dpvvox.dll: 4.09.0000.0900 English Final Retail 12/12/2002 00:14:32 122880 bytes
dpvacm.dll: 4.09.0000.0900 English Final Retail 12/12/2002 00:14:32 32768 bytes
dpnhpast.dll: 4.09.0000.0901 English Final Retail 12/12/2002 00:14:32 45056 bytes
dpnhupnp.dll: 4.09.0000.0901 English Final Retail 12/12/2002 00:14:32 73728 bytes
dpvhelp.exe: 4.08.0000.0400 English Final Retail 11/7/2000 15:16:46 81920 bytes
dpserial.dll: 4.03.0000.1096 English Final Retail 6/8/2000 17:00:00 49152 bytes
dinput.dll: 4.08.0001.0901 English Final Retail 10/30/2001 08:10:00 172032 bytes
dinput8.dll: 4.08.0001.0901 English Final Retail 10/30/2001 08:10:00 192512 bytes
dinput.vxd: 4.08.0001.0881 English Final Retail 10/30/2001 08:10:00 10874 bytes
dimap.dll: 4.08.0001.0881 English Final Retail 10/30/2001 08:10:00 94208 bytes
diactfrm.dll: 4.08.0001.0881 English Final Retail 10/30/2001 08:10:00 397312 bytes
vjoyd.vxd: 4.08.0001.0881 English Final Retail 10/30/2001 08:10:00 33882 bytes
joyhid.vxd: 4.88.0001.0881 English Final Retail 12/12/2002 00:14:32 13067 bytes
joy.cpl: 4.08.0001.0881 English Final Retail 10/30/2001 08:10:00 442368 bytes
gcdef.dll: 4.08.0001.0881 English Final Retail 10/30/2001 08:10:00 491520 bytes
gchand.dll: 4.08.0001.0881 English Final Retail 10/30/2001 08:10:00 6656 bytes
pid.dll: 4.08.0001.0881 English Final Retail 10/30/2001 08:10:00 40960 bytes
gameenum.sys: 4.07.0001.3000 English Final Retail 6/8/2000 17:00:00 10608 bytes
hidgame.sys: 4.07.0001.3000 English Final Retail 6/8/2000 17:00:00 8912 bytes
msanalog.vxd: 4.08.0001.0881 English Final Retail 10/30/2001 08:10:00 12745 bytes
msjstick.drv: 4.08.0001.0881 English Final Retail 10/30/2001 08:10:00 2352 bytes
dsound.dll: 4.09.0000.0900 English Final Retail 12/12/2002 00:14:32 457728 bytes
dsound3d.dll: 4.09.0000.0900 English Final Retail 12/12/2002 00:14:32 1331200 bytes
dsound.vxd: 4.09.0000.0900 English Final Retail 12/12/2002 00:14:32 47664 bytes
dswave.dll: 4.09.0000.0900 English Final Retail 12/12/2002 00:14:32 17920 bytes
dsdmo.dll: 4.09.0000.0900 English Final Retail 12/12/2002 00:14:32 186880 bytes
dsdmoprp.dll: 4.09.0000.0900 English Final Retail 12/12/2002 00:14:32 68096 bytes
dmusic.dll: 4.09.0000.0900 English Final Retail 12/12/2002 00:14:32 98304 bytes
dmusic16.dll: 4.09.0000.0900 English Final Retail 12/12/2002 00:14:32 10992 bytes
dmusic32.dll: 4.09.0000.0900 English Final Retail 12/12/2002 00:14:32 28672 bytes
dmband.dll: 4.09.0000.0900 English Final Retail 12/12/2002 00:14:32 26624 bytes
dmcompos.dll: 4.09.0000.0900 English Final Retail 12/12/2002 00:14:32 57856 bytes
dmime.dll: 4.09.0000.0900 English Final Retail 12/12/2002 00:14:32 171008 bytes
dmloader.dll: 4.09.0000.0900 English Final Retail 12/12/2002 00:14:32 32768 bytes
dmstyle.dll: 4.09.0000.0900 English Final Retail 12/12/2002 00:14:32 98304 bytes
dmsynth.dll: 4.09.0000.0900 English Final Retail 12/12/2002 00:14:32 100352 bytes
dmscript.dll: 4.09.0000.0900 English Final Retail 12/12/2002 00:14:32 76288 bytes
dx7vb.dll: 4.09.0000.0900 English Final Retail 12/12/2002 00:14:32 602112 bytes
dx8vb.dll: 4.09.0000.0900 English Final Retail 12/12/2002 00:14:32 1189888 bytes
dxdiagn.dll: 4.09.0000.0901 English Final Retail 3/12/2003 08:59:02 1638400 bytes
mfc40.dll: 4.01.0000.6140 English Final Retail 6/8/2000 17:00:00 933888 bytes
mfc42.dll: 6.00.8665.0000 English Beta Retail 6/8/2000 17:00:00 995383 bytes
wsock32.dll: 4.90.0000.3000 English Final Retail 4/16/2001 12:29:22 36864 bytes
amstream.dll: 6.05.0001.0900 English Final Retail 12/12/2002 00:14:32 65024 bytes
devenum.dll: 6.05.0001.0900 English Final Retail 12/12/2002 00:14:32 54784 bytes
dxmasf.dll: 6.04.0007.1121 English Final Retail 9/21/2001 15:44:32 498448 bytes
mciqtz.drv: 4.00.0096.0729 English Final Retail 12/12/2002 00:14:32 11776 bytes
mciqtz32.dll: 6.05.0001.0900 English Final Retail 12/12/2002 00:14:32 34304 bytes
mpg2splt.ax: 6.05.0001.0900 English Final Retail 12/12/2002 00:14:32 135168 bytes
msdmo.dll: 6.05.0001.0900 English Final Retail 12/12/2002 00:14:32 12800 bytes
encapi.dll: 5.03.0000.0900 English Final Retail 12/12/2002 00:14:32 18944 bytes
qasf.dll: 9.00.0000.2980 English Final Retail 12/11/2002 17:34:40 241664 bytes
qcap.dll: 6.05.0001.0900 English Final Retail 12/12/2002 00:14:32 177152 bytes
qdv.dll: 6.05.0001.0900 English Final Retail 12/12/2002 00:14:32 268800 bytes
qdvd.dll: 6.05.0001.0900 English Final Retail 12/12/2002 00:14:32 352768 bytes
qedit.dll: 6.05.0001.0900 English Final Retail 12/12/2002 00:14:32 522240 bytes
qedwipes.dll: 6.05.0001.0900 English Final Retail 12/12/2002 00:14:32 733184 bytes
quartz.dll: 6.05.0001.0900 English Final Retail 12/12/2002 00:14:32 1128960 bytes
quartz.vxd: 4.00.0000.0501 English Final Retail 12/12/2002 00:14:32 5672 bytes
strmdll.dll: 4.01.0000.3925 English Final Retail 4/20/2001 13:14:22 251904 bytes
vidx16.dll: 0.00.0000.0000 English Final Retail 12/12/2002 00:14:32 10240 bytes
iac25_32.ax: 2.00.0005.0050 English Final Retail 6/8/2000 17:00:00 198656 bytes
ir41_32.ax: 4.41.0016.0002 English Final Retail 2/25/1998 11:24:22 848384 bytes
ir41_qc.dll: 4.30.0062.0001 English Final Retail 3/25/2003 20:39:18 120320 bytes
ir41_qcx.dll: 4.30.0064.0001 English Final Retail 3/25/2003 20:39:18 338432 bytes
ir50_32.dll: 5.1538.0015.0044 English Final Retail 4/22/1998 12:21:38 739328 bytes
ir50_qc.dll: 5.00.0063.0038 English Final Retail 6/8/2000 17:00:00 212992 bytes
ir50_qcx.dll: 5.00.0064.0038 English Final Retail 6/8/2000 17:00:00 196608 bytes
ivfsrc.ax: 5.04.0002.0040 English Final Retail 2/23/1998 14:11:12 142848 bytes
mswebdvd.dll: 6.05.0001.0900 English Final Retail 12/12/2002 00:14:32 195072 bytes
msdvdopt.dll: 4.90.3000.0000 English Final Retail 6/8/2000 17:00:00 74512 bytes
ks.sys: 4.90.3010.0900 English Final Retail 12/12/2002 00:14:32 126976 bytes
ksproxy.ax: 4.90.3010.0900 English Final Retail 12/12/2002 00:14:32 117760 bytes
ksuser.dll: 4.90.3010.0900 English Final Retail 12/12/2002 00:14:32 4096 bytes
stream.sys: 4.90.3010.0900 English Final Retail 12/12/2002 00:14:32 46080 bytes
mspclock.sys: 4.90.3010.0900 English Final Retail 12/12/2002 00:14:32 5248 bytes
mspqm.sys: 4.90.3000.0000 English Final Retail 6/8/2000 17:00:00 4848 bytes
mskssrv.sys: 4.90.3010.0900 English Final Retail 12/12/2002 00:14:32 7424 bytes
swenum.sys: 4.90.3010.0900 English Final Retail 12/12/2002 00:14:32 4096 bytes
mstee.sys: 4.90.3010.0900 English Final Retail 12/12/2002 00:14:32 5504 bytes
bdaplgin.ax: 5.03.0000.0900 English Final Retail 2/17/2003 09:14:36 16896 bytes
bdasup.sys: 5.03.0000.0900 English Final Retail 2/17/2003 09:14:36 11392 bytes
msdvbnp.ax: 6.05.0001.0900 English Final Retail 2/17/2003 09:14:42 52224 bytes
psisdecd.dll: 6.05.0001.0900 English Final Retail 2/17/2003 09:14:50 354816 bytes
psisrndr.ax: 6.05.0001.0900 English Final Retail 2/17/2003 09:14:52 30208 bytes
ipsink.ax: 5.03.0000.0900 English Final Retail 2/17/2003 09:14:38 14848 bytes
mpeg2data.ax: 6.05.0001.0900 English Final Retail 2/17/2003 09:14:40 56832 bytes
ndisip.sys: 5.03.0000.0900 English Final Retail 2/17/2003 09:14:48 8448 bytes
mpe.sys: 5.03.0000.0900 English Final Retail 2/17/2003 09:14:40 15104 bytes
streamip.sys: 5.03.0000.0900 English Final Retail 2/17/2003 09:14:54 14464 bytes
msvidctl.dll: 6.05.0001.0900 English Final Retail 2/17/2003 09:14:44 481792 bytes
slip.sys: 5.03.0000.0900 English Final Retail 2/17/2003 09:14:54 10880 bytes
nabtsfec.sys: 5.03.0000.0900 English Final Retail 2/17/2003 09:14:48 83968 bytes
ccdecode.sys: 5.03.0000.0900 English Final Retail 2/17/2003 09:14:36 16384 bytes
vbisurf.ax: 5.03.0000.0900 English Final Retail 2/17/2003 09:14:54 27648 bytes
msyuv.dll: 5.03.0000.0900 English Final Retail 2/17/2003 09:14:46 16896 bytes
kstvtune.ax: 5.03.0000.0900 English Final Retail 2/17/2003 09:15:04 274432 bytes
ksxbar.ax: 5.03.0000.0900 English Final Retail 2/17/2003 09:14:40 39936 bytes
kswdmcap.ax: 5.03.0000.0900 English Final Retail 2/17/2003 09:15:04 226304 bytes
vfwwdm32.dll: 4.90.0000.3000 English Final Retail 6/8/2000 17:00:00 69632 bytes
wstcodec.sys: 5.03.0000.0900 English Final Retail 2/17/2003 09:14:56 18688 bytes
wstdecod.dll: 5.03.0000.0900 English Final Retail 2/17/2003 09:14:56 47104 bytes
msdv.sys: 4.90.3010.0900 English Final Retail 2/17/2003 09:14:42 46080 bytes

------------------------------------
Inactive Display Entries in Registry
------------------------------------
None

----------------------------------
Inactive Sound Entries in Registry
----------------------------------
None

simulation
27th Jul 2003, 22:55
Looks like your graphics cards doesn't support TnL. So you can't play until you change the card.

Eidos have posted a list of incompatable Cards on their support website.

http://www.eidosinteractive.co.uk/support/faqinfo.html?fqid=229&gmid=134