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member_10764793
10th May 2013, 22:09
Why would you send a loyal Square Enix member a defective product or a product that didn't go through quality assurance?





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member_10068945
11th May 2013, 03:40
I'm truly outraged for you, and sorry this has happened. I would recommend contacting the support system immediately, as in personal experience I've found the wait for their response can be quite timely. Wishing you all the best and hoping they make right by you.

Grimoire
11th May 2013, 18:04
Contact [SQUARE ENIX MEMBERS Customer Service (http://support.na.square-enix.com/contacttop.php?id=495&la=1)]