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Quantic
1st May 2013, 23:05
Square Enix Account Knowledge Base: I want to cancel my membership (http://support.eu.square-enix.com/faqarticle.php?kid=30017&ret=main&id=612&la=2&pv=20).
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Greetings,

Since I first started using the site, I have never been able to log in using my password. Each and everytime, the only option is to claim I lost it and access the site via the e-mail I get then.
I then proceed to update my password, which, of course, won't be recognized the next time I try to access the site.

I have been trying to delete my account repeatedly, displeased as I am with this site, but I cannot, as it requires the password input and won't work. I cannot update manually my password either, for the same reason.

In any case, I want a single thing : that any and all of my information stored by Square Enix and its affiliates be deleted. I filed a support ticket for that effect but didn't get any reply.

I would really like something to be done, as my opinion of this... company is going down every single minute.

Regards.

jei
2nd May 2013, 02:34
hah, I've been having the exact same problem.


I signed up, after 3 days no confirmation email and couldn't login either. Submitted a password reset, nothing happened. Submitted another password reset a day later and got an email but it's never worked properly and like you, have to submit a password reset everytime I want to log in.


Also submitted a support ticket, but unlike you I got a response, my ticket got rejected.





It's too bad, I was going to buy a buttload of games from the sale, but if account registration is so flaky, it's not particularly assuring that you'll receive anything you pay for.

VegettoSkyIT
3rd May 2013, 07:55
some problem , i can't remove this account

member_10204288
13th May 2013, 11:58
no matter how many times i try to put my password in it tells me that there is an error in my submission.

member_10204288
13th May 2013, 12:10
no matter how many times i try to put my password in it tells me that there is an error in my submission.

member_10204288
14th May 2013, 11:08
This shows me nothing that helps, just a bunch of circles this site is garbage.

DuffyHimself
18th Sep 2013, 11:48
How do i delete my account?
I accidentally linked it to facebook and it got my old email. I can't change the email so i have to delete the account and make a new one with my new email.

xandramas
24th Sep 2013, 19:49
quickest way I found was to get hacked by a gold seller. They deleted my account immediately

Ekohfarstar
1st Oct 2013, 19:29
I want to make sure this game/publisher gets no more of my money

Thanks

djbrazzy
11th Oct 2013, 18:25
I created a profile for use on the square enix site that I'd like to delete. I want my information removed from the site and would like to find out how to go about doing that, as there are no readily available options in the user settings page or profile pages.

Thanks for the help

djbrazzy
11th Oct 2013, 18:28
Sorry, I found the answer here: http://support.eu.square-enix.com/faqarticle.php?kid=30017&id=612&la=2&ret=faq&pv=10&page=0&c=0&sc=0&so=4&q=delete+profile

LKivlin
20th Dec 2013, 21:17
Why would you want to have your account cancelled?

woowar
18th Apr 2014, 20:35
Hi, this is my first post, so sorry if this is in the wrong place... but I was wondering if there was a difference between my log-in here and my log in through SE accounts. I play FFXIV, so have a log in there, but while tidying up my saved passwords, I found I had signed up for an account here. I can't change my email, so wanted to delete my account since I can't get emails at that one anymore, but whenever I google "how to delete... blah blah" it takes me back to my SE account page, and I certainly don't want to delete that!
If someone can help a very tired and very confused user out, it would be very much appreciated! :nut:
Thank you!

Proyal
10th Jan 2015, 00:14
Please delete my forum account
The square Enix was already deleted but forum account seems not.

OneZero
20th Mar 2015, 20:08
Hello!

So, a while ago I accidentally created two Square Enix accounts, each tied to one of my personal e-mails, which I didn't mean to do. After having realised this, I started searching for a modality to delete this account, but the only relevant info I found was here: http://support.na.square-enix.com/fa...496&la=1&pv=20 ; After trying to log into this account on there and it not working, I understood that the accounts on http://eu.square-enix.com/en/ & https://secure.square-enix.com/account/ are different.
Point is: I would like to know how to delete/deactivate this account.

Thank you for the help in advance!

SeregaGray
25th Mar 2015, 06:45
Support service, please delete my account http://eu.square-enix.com/en/account/ or give information how to do it!

GamerSquared2
17th Jul 2015, 07:27
There needs to be an option added for consumers to cancel account via account settings. It is pointless going through methods on "Square Enix Account Management" site to cancel account, as accounts are clearly segregated from site currently used to login into forums etc.

wasabi_croft
23rd Jul 2015, 23:02
I wont buy any more SE Games. So there is no reason for me to post anything in your forums. Sorry you screwed me to much with TR. Please Delete my account.

00000000000000o
17th Oct 2015, 08:02
How can I delete my account na.square-enix.com ?
Deleting by secure.square-enix.com/account/app , does not delete an account here.

schuberth
2nd Dec 2015, 19:39
Yes, how to delete the account (member id) on eu.square-enix.com?

diocane1
4th Dec 2015, 13:01
I want to delete this account, but I don't know how to do it, there isn't a botton or a guide to cancel it

diocane1
10th Dec 2015, 14:29
I want to delete this account, but I don't know how to do it, there isn't a botton or a guide to cancel it

moguy1978
14th Apr 2016, 18:32
I've just created a new member profile because I no longer have the e-mail account that my previous one was linked to. I have added all of the registered games to my new account that were in my old one, so it is now just sitting there, obsolete. Is there a way to remove this profile?

Grimoire
14th Apr 2016, 19:15
Customer service for Square Enix Members (http://support.eu.square-enix.com/contacttop.php?id=1160&la=2) should be able to shed some light on this matter.

Raikage1146
6th May 2016, 20:40
Soooooooooooo anyone so far found out how to delete the account?

moguy1978
10th May 2016, 07:19
Thanks for the help. How do I close this thread?

Grimoire
10th May 2016, 07:32
There is no need to close this thread since others might have the same issue.

BiteMyShin
22nd Aug 2016, 12:07
I want to delete my account. How can i do this?
Thanks

tukhoadai
26th Aug 2016, 02:08
you can http://sqex.to/support

NoMoreDaisies
27th Dec 2016, 17:12
I tried what was suggested in that moderator's link and created another square enix account that I was then able to delete again. Didn't seem to affect THIS account, though, which is the one I actually wanna delete... Strange way of "winning over" customers -.-

NoMoreDaisies
27th Dec 2016, 17:14
Customer service for Square Enix Members (http://support.eu.square-enix.com/contacttop.php?id=1160&la=2) should be able to shed some light on this matter.

That's the link I followed...

HelizoD
28th Jan 2018, 12:50
Support service, please delete my account http://eu.square-enix.com/en/account/ or give information how to do it!