View Full Version : Freeze/crash to 15min-1hr of gameplay

28th Sep 2017, 08:25
As in the topic says, the game (both sound and video) freezes randomly. It does not start back up no matter how long I leave it and requires a reboot. This happens with no other games and I cant seems to narrow down the problem.

A common fix that I read is to change Power Management mode to "Prefer Maximum Performance" in Nvidia control panel, but this has done nothing to solve the issue. Another suggestion was to change PhysX settings to the GPU rather than Auto, also no changes. All Drivers are up to date.

I checked event viewer and at the times of the crash I experienced a critical event; EventID: 41, Kernel-Power. The exact same event appears to occur every time. I have included specs and event details. If there's any other information needed let me know. Much Thanks.

The details of the event log are as follows:
- System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Version 4

Level 1

Task 63

Opcode 0

Keywords 0x8000400000000002

- TimeCreated

[ SystemTime] 2017-09-28T03:55:55.858848900Z

EventRecordID 198903


- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System


- Security

[ UserID] S-1-5-18

- EventData

BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress 0
PowerButtonTimestamp 0
BootAppStatus 0
Checkpoint 0
ConnectedStandbyInProgress false
SystemSleepTransitionsToOn 0
CsEntryScenarioInstanceId 0


AMD FX(tm)-9590 Eight-Core Processor, 4.7 GHz
GeForce GTX 960

Pixel Shader: 5.1
Vertex Shader: 5.1
Dedicated Video RAM: 3.0 GB
Microsoft Windows 10 (build 14393), 64-bit
1.1TB Free disk Space