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View Full Version : Sleeping Dogs won't launch: HKShip.exe has stopped working



KimJongAl
8th Feb 2017, 18:09
I haven't played this game in a few years and after a recent upgrade I thought I'd play it again (it was a crazy fun game!). Instead, I've found that the game doesn't work at all. When launching the game, it brings up an empty white window for a brief second then crashes with "HKShip.exe has stopped working".

System specs:
Win10 build 15025
i7-6700k
16GB RAM
GTX1080, driver 378.49
3 x 1080 monitors @ 120hz (running on single monitor in windowed mode)

What I've tried:
Deleting game and reinstalling
Verified integrity of local files
Enabled/disabled HD Texture Pack DLC
Run HKShip.exe from game folder folder as Administrator
Run HKShip.exe in Win7 and XP compatibility modes
Setting game properties in NVIDIA control panel for single display
Disabled any "advanced" settings (filtering, cache, MFAA, etc) in NVIDIA program settings
Confirmed Intel IGPU disabled in BIOS
Manually ran D3D11Install_2010.exe and vcredist_x86.exe from redist folder
Confirmed DEP set to "essential Windows programs and services only"
Disabled Windows 10 XBox Game DVR
Disabled NVIDIA GeForce Experience Share game streaming
Disabled Touch Keyboard and Handwriting Panel Service

Windows records an Application Error in the Application event log:

Log Name: Application
Source: Application Error
Date: 2/8/2017 12:58:39 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: xxxx
Description:
Faulting application name: HKShip.exe, version: 0.0.0.0, time stamp: 0x511151c4
Faulting module name: HKShip.exe, version: 0.0.0.0, time stamp: 0x511151c4
Exception code: 0xc0000005
Fault offset: 0x00646686
Faulting process id: 0x2664
Faulting application start time: 0x01d28234f93014a2
Faulting application path: D:\SteamLibrary\steamapps\common\SleepingDogs\HKShip.exe
Faulting module path: D:\SteamLibrary\steamapps\common\SleepingDogs\HKShip.exe
Report Id: 00a605ef-1e95-4f11-b396-411005e6feee
Faulting package full name:
Faulting package-relative application ID:

The game drops a memory dump file, Visual Studio reports the following information:


Dump Summary
------------
Dump File: hkship_437044_crash_2017_2_8T17_29_16C0.mdmp : D:\SteamLibrary\steamapps\common\SleepingDogs\hkship_437044_crash_2017_2_8T17_29_16C0.mdmp
Last Write Time: 2/8/2017 12:29:16 PM
Process Name: HKShip.exe : D:\SteamLibrary\steamapps\common\SleepingDogs\HKShip.exe
Process Architecture: x86
Exception Code: 0xC0000005
Exception Information: The thread tried to read from or write to a virtual address for which it does not have the appropriate access.
Heap Information: Not Present

System Information
------------------
OS Version: 10.0.15025
CLR Version(s):

Modules
-------
Module Name Module Path Module Version
----------- ----------- --------------
HKShip.exe D:\SteamLibrary\steamapps\common\SleepingDogs\HKShip.exe 0.0.0.0
ntdll.dll C:\Windows\System32\ntdll.dll 6.2.15025.1000
kernel32.dll C:\Windows\System32\kernel32.dll 6.2.15025.1000
KERNELBASE.dll C:\Windows\System32\KERNELBASE.dll 6.2.15025.1000
apphelp.dll C:\Windows\System32\apphelp.dll 6.2.15025.1000
AcLayers.dll C:\Windows\AppPatch\AcLayers.dll 6.2.15025.1000
msvcrt.dll C:\Windows\System32\msvcrt.dll 7.0.15025.1000
user32.dll C:\Windows\System32\user32.dll 6.2.15025.1000
win32u.dll C:\Windows\System32\win32u.dll 6.2.15025.1000
gdi32.dll C:\Windows\System32\gdi32.dll 6.2.15025.1000
gdi32full.dll C:\Windows\System32\gdi32full.dll 6.2.15025.1000
msvcp_win.dll C:\Windows\System32\msvcp_win.dll 6.2.15025.1000
ucrtbase.dll C:\Windows\System32\ucrtbase.dll 6.2.15025.1000
shell32.dll C:\Windows\System32\shell32.dll 6.2.15025.1000
cf♥♥♥♥32.dll C:\Windows\System32\cf♥♥♥♥32.dll 6.2.15025.1000
SHCore.dll C:\Windows\System32\SHCore.dll 6.2.15025.1000
rpcrt4.dll C:\Windows\System32\rpcrt4.dll 6.2.15025.1000
sspicli.dll C:\Windows\System32\sspicli.dll 6.2.15025.1000
CRYPTBASE.dll C:\Windows\System32\CRYPTBASE.dll 6.2.15025.1000
bcryptPrimitives.dll C:\Windows\System32\bcryptPrimitives.dll 6.2.15025.1000
sechost.dll C:\Windows\System32\sechost.dll 6.2.15025.1000
combase.dll C:\Windows\System32\combase.dll 6.2.15025.1000
windows.storage.dll C:\Windows\System32\windows.storage.dll 6.2.15025.1000
advapi32.dll C:\Windows\System32\advapi32.dll 6.2.15025.1000
shlwapi.dll C:\Windows\System32\shlwapi.dll 6.2.15025.1000
kernel.appcore.dll C:\Windows\System32\kernel.appcore.dll 6.2.15025.1000
powrprof.dll C:\Windows\System32\powrprof.dll 6.2.15025.1000
profapi.dll C:\Windows\System32\profapi.dll 6.2.15025.1000
oleaut32.dll C:\Windows\System32\oleaut32.dll 6.2.15025.1000
setupapi.dll C:\Windows\System32\setupapi.dll 6.2.15025.1000
mpr.dll C:\Windows\System32\mpr.dll 6.2.15025.1000
sfc.dll C:\Windows\System32\sfc.dll 6.2.15025.1000
winspool.drv C:\Windows\System32\winspool.drv 6.2.15025.1000
bcrypt.dll C:\Windows\System32\bcrypt.dll 6.2.15025.1000
sfc_os.dll C:\Windows\System32\sfc_os.dll 6.2.15025.1000
SortServer2003Compat.dll C:\Windows\System32\SortServer2003Compat.dll 6.2.15025.1000
imm32.dll C:\Windows\System32\imm32.dll 6.2.15025.1000
ole32.dll C:\Windows\System32\ole32.dll 6.2.15025.1000
psapi.dll C:\Windows\System32\psapi.dll 6.2.15025.1000
ws2_32.dll C:\Windows\System32\ws2_32.dll 6.2.15025.1000
d3d11.dll C:\Windows\System32\d3d11.dll 6.2.15025.1000
dxgi.dll C:\Windows\System32\dxgi.dll 6.2.15025.1000
dinput8.dll C:\Windows\System32\dinput8.dll 6.2.15025.1000
crypt32.dll C:\Windows\System32\crypt32.dll 6.2.15025.1000
msasn1.dll C:\Windows\System32\msasn1.dll 6.2.15025.1000
binkw32.dll D:\SteamLibrary\steamapps\common\SleepingDogs\binkw32.dll 1.9.9.0
D3DCOMPILER_43.dll C:\Windows\System32\D3DCOMPILER_43.dll 9.29.952.3111
steam_api.dll D:\SteamLibrary\steamapps\common\SleepingDogs\steam_api.dll 1.23.45.93
winmm.dll C:\Windows\System32\winmm.dll 6.2.15025.1000
wsock32.dll C:\Windows\System32\wsock32.dll 6.2.15025.1000
IPHLPAPI.DLL C:\Windows\System32\IPHLPAPI.DLL 6.2.15025.1000
wininet.dll C:\Windows\System32\wininet.dll 11.0.15025.1000
winmmbase.dll C:\Windows\System32\winmmbase.dll 6.2.15025.1000
XINPUT1_3.dll C:\Windows\System32\XINPUT1_3.dll 9.18.944.0
steamclient.dll C:\Program Files (x86)\Steam\steamclient.dll 3.78.49.52
imagehlp.dll C:\Windows\System32\imagehlp.dll 6.2.15025.1000
tier0_s.dll C:\Program Files (x86)\Steam\tier0_s.dll 3.78.49.52
vstdlib_s.dll C:\Program Files (x86)\Steam\vstdlib_s.dll 3.78.49.52
version.dll C:\Windows\System32\version.dll 6.2.15025.1000
secur32.dll C:\Windows\System32\secur32.dll 6.2.15025.1000
Steam.dll C:\Program Files (x86)\Steam\Steam.dll 0.0.0.0
Steam2.dll C:\Program Files (x86)\Steam\Steam2.dll 2.0.2117.156
dbghelp.dll C:\Windows\System32\dbghelp.dll 6.2.15025.1000
dbgcore.dll C:\Windows\System32\dbgcore.dll 6.2.15025.1000
CSERHelper.dll C:\Program Files (x86)\Steam\CSERHelper.dll 4.50.0.0
gameoverlayrenderer.dll C:\Program Files (x86)\Steam\gameoverlayrenderer.dll 3.78.49.52
nsi.dll C:\Windows\System32\nsi.dll 6.2.15025.1000
dhcpcsvc.dll C:\Windows\System32\dhcpcsvc.dll 6.2.15025.1000
uxtheme.dll C:\Windows\System32\uxtheme.dll 6.2.15025.1000
msctf.dll C:\Windows\System32\msctf.dll 6.2.15025.1000
dwmapi.dll C:\Windows\System32\dwmapi.dll 6.2.15025.1000
textinputframework.dll C:\Windows\System32\textinputframework.dll 6.2.15025.1000
CoreUIComponents.dll C:\Windows\System32\CoreUIComponents.dll 6.2.15025.1000
CoreMessaging.dll C:\Windows\System32\CoreMessaging.dll 6.2.15025.1000
WinTypes.dll C:\Windows\System32\WinTypes.dll 6.2.15025.1000
ntmarta.dll C:\Windows\System32\ntmarta.dll 6.2.15025.1000
nvapi.dll C:\Windows\System32\nvapi.dll 21.21.13.7849
nvStereoApiI.dll C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvStereoApiI.dll 7.17.13.7849
nvSCPAPI.dll C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPI.dll 7.17.13.7849
nvwgf2um.dll C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_02838dee03d82b94\nvwgf2um.dll 21.21.13.7849
nvspcap.dll C:\Windows\System32\nvspcap.dll 3.3.0.95
winhttp.dll C:\Windows\System32\winhttp.dll 6.2.15025.1000
wtsapi32.dll C:\Windows\System32\wtsapi32.dll 6.2.15025.1000
devobj.dll C:\Windows\System32\devobj.dll 6.2.15025.1000
wintrust.dll C:\Windows\System32\wintrust.dll 6.2.15025.1000
iertutil.dll C:\Windows\System32\iertutil.dll 11.0.15025.1000
ondemandconnroutehelper.dll C:\Windows\System32\ondemandconnroutehelper.dll 6.2.15025.1000
mswsock.dll C:\Windows\System32\mswsock.dll 6.2.15025.1000
winnsi.dll C:\Windows\System32\winnsi.dll 6.2.15025.1000
dpapi.dll C:\Windows\System32\dpapi.dll 6.2.15025.1000
cryptsp.dll C:\Windows\System32\cryptsp.dll 6.2.15025.1000
rsaenh.dll C:\Windows\System32\rsaenh.dll 6.2.15025.1000
cryptnet.dll C:\Windows\System32\cryptnet.dll 6.2.15025.1000
urlmon.dll C:\Windows\System32\urlmon.dll 11.0.15025.1000
msIso.dll C:\Windows\System32\msIso.dll 11.0.15025.1000
userenv.dll C:\Windows\System32\userenv.dll 6.2.15025.1000
dnsapi.dll C:\Windows\System32\dnsapi.dll 6.2.15025.1000
nimdnsNSP.dll C:\Program Files (x86)\National Instruments\Shared\mDNS Responder\nimdnsNSP.dll 214.3.2.49152
nimdnsResponder.dll C:\Windows\System32\nimdnsResponder.dll 214.3.2.49152
msvcr90.dll C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.9279_none_50939ec6bcb7c97c\msvcr90.dll 9.0.30729.9279
rasadhlp.dll C:\Windows\System32\rasadhlp.dll 6.2.15025.1000
FWPUCLNT.DLL C:\Windows\System32\FWPUCLNT.DLL 6.2.15025.1000
schannel.dll C:\Windows\System32\schannel.dll 6.2.15025.1000
mskeyprotect.dll C:\Windows\System32\mskeyprotect.dll 6.2.15025.1000
ncrypt.dll C:\Windows\System32\ncrypt.dll 6.2.15025.1000
ntasn1.dll C:\Windows\System32\ntasn1.dll 6.2.15025.1000
ncryptsslp.dll C:\Windows\System32\ncryptsslp.dll 6.2.15025.1000