View Full Version : Can't remember secret question or answer

7th Oct 2016, 17:17
Ok... I thought I figured it out, but guess not... I'm able to log in with my facebook and it logs me into the right account, but that still doesn't solve the password and secret question/answer issue. I can't change the password because I don't know the password, and don't remember the secret answer or what secret question I even chose. Does no good to contact through email since it requires having the secret question and answer.

22nd Oct 2016, 02:40
I'm with the same trouble.... T---T

13th Nov 2016, 16:44
So apparently Square Enix does not really care about their customers, no response on here in over a month. What a joke, I thought about coming back to play FFXIV but what's the point.