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klimon531999
25th Aug 2016, 14:50
I was getting my pre order bonuses from the storage at the first mission of the game in Dubai when my game crashed. It did not save my pre order bonus content. I lost a lot of bonus content including 4 praxis kits, tranq dart ammo, crafting supplies, different types of assault rifle ammo, credits, stim pistol ammo, etc. I was wondering if I could get my whole game reset to get my pre order bonuses back. I contacted Square Enix Customer Support and they gave me a stupid automated response. It said to reply to further discuss the issue if it's not solved. I am now waiting for help.

JabbaVonHutt
25th Aug 2016, 17:12
Congrats at least on getting an automated response, I didn't even get that much on any of my 2 support requests and 1 email sent directly looking for where my order is that I pre-purchased and was apparently shipped to someone else.