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View Full Version : [Xbox One] Kitezh - No ammo while climbing ice pillar [Resolved]



HumpDayMusic
12th Nov 2015, 03:19
Moderator Update: We have a fix for this bug which will be made available in Patch 2, release date TBD. For now, if you have encountered this bug, we suggest that you access a backup save (http://forums.eu.square-enix.com/showthread.php?t=182989&p=2182925#post2182925) and ensure you have ammo going into the encounter. We're very sorry for the inconvenience!

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My son is stuck and cannot continue his game. There is a part while he was climbing an ice pillar? The game starts from the save point with a circular metal object above him. He grapples it and starts to ascend up onto the object when a soldier grabs his foot and Lara pulls out her gun and aims downward at him - but he has NO AMMO. So the soldier eventually pulls Lara down to her death. He cannot climb down (he dies). He cannot continue upward because he has no ammo to kill the soldier on his leg.

On the XBOX ONE.

HumpDayMusic
12th Nov 2015, 03:23
Here is a video of the exact issue - but somehow this guy eventually got ammo? https://www.youtube.com/watch?v=Gzjx82blrjM

This bug is particularly frustrating because the game cannot continue - its effectively broken. Or my son has to start the entire campaign over. Unfortunate because the game otherwise appears to be really well done - but catastrophic bugs like this will definitely make me think twice about purchasing Tomb Raider games in the future - or until most of the bugs are worked out of the release.

MeaganMarie
12th Nov 2015, 17:27
Thank you for linking to the video- that is very helpful. I'm going to chat with the QA team about this and see if we can get to the bottom of the issue!

MeaganMarie
12th Nov 2015, 18:56
Still looking into this issue. Because bugs can take time to reproduce and work towards a resolution, I'd suggest trying to access a backup save so your son can continue. It shouldn't put him too far back, and he should ensure that he has pistol ammo and his gun is reloaded prior to starting the climb.

Details on how to access a backup save here (http://forums.eu.square-enix.com/showthread.php?t=182989&p=2182925#post2182925)!

Valenka
13th Nov 2015, 01:58
Later on in the game when Lara is ascending the tower after Trinity blasted their way into Kitezh, there is a QTE where Lara must jump upward and attach her climbing axe to some kind of hook as a Deathless One grabs her from behind. She pulls out her pistol to shoot at him, but considering that I have no pistol ammunition left, I am unable to do so and it results consistently in Lara being killed and I am unable to progress further.

There is no other way for me to proceed with the rest of the game and as such, I cannot play it.

EDIT: Accessed a back-up save and ensured I had pistol ammo going forward. I had ammunition and when I got to the QTE, somehow I suddenly had none at all.

MeaganMarie
13th Nov 2015, 20:42
Hey Valenka - This is a bug that will be resolved in patch 2. I'm merging this thread with another one we are updating.

http://forums.eu.square-enix.com/showthread.php?t=183316

So, to be clear, accessing your backup save and going in with ammo didn't solve the problem?

Valenka
14th Nov 2015, 00:30
Hey Valenka - This is a bug that will be resolved in patch 2. I'm merging this thread with another one we are updating.

http://forums.eu.square-enix.com/showthread.php?t=183316

So, to be clear, accessing your backup save and going in with ammo didn't solve the problem?

Hey, Meagan!

Initially, accessing the backup save and going in with ammo did not solve the problem. When the QTE kicked in, Lara's handgun was suddenly empty when I had 5 or 6 bullets remaining and the gun was loaded. I turned the game off and tried again later in the day, this time accessing the backup and collecting literally as much ammunition as I could find prior to going up the tower. That time, I had as much as 14 to 18 bullets and progressed through the QTE without issue, using significantly more ammo than I actually had.

Fortunately, I managed to get past that part after some determination and positive thoughts. :D

MeaganMarie
14th Nov 2015, 01:06
Hey, Meagan!

Initially, accessing the backup save and going in with ammo did not solve the problem. When the QTE kicked in, Lara's handgun was suddenly empty when I had 5 or 6 bullets remaining and the gun was loaded. I turned the game off and tried again later in the day, this time accessing the backup and collecting literally as much ammunition as I could find prior to going up the tower. That time, I had as much as 14 to 18 bullets and progressed through the QTE without issue, using significantly more ammo than I actually had.

Fortunately, I managed to get past that part after some determination and positive thoughts. :D

Glad to hear it, and very sorry for the trouble! We'll have this one fixed in the next patch so it isn't an issue in the future!

Valenka
14th Nov 2015, 01:24
Glad to hear it, and very sorry for the trouble! We'll have this one fixed in the next patch so it isn't an issue in the future!

No worries, Meagan. Thanks for looking into it! :D

Tecstar70
14th Nov 2015, 08:48
Thanks for the report. Added to the Master Bug List (http://forums.eu.square-enix.com/showthread.php?t=182990&p=2183288#post2183288)

Patmynuts
15th Nov 2015, 15:58
I'm climbing out of Kitezh near the end of the game. There's a war going on around me, breaking down the buildings around me as I climb them to escape. I get near the top, jump from the wall and grapple the top, climb up, and a deathless warrior grabs my leg. We fall back down a little bit, and hang there, me holding the rope and him holding my leg. I pull out the ol pistol (done automatically by the game) and go to shoot. Guess what? No bullets. He kills me. Restart on the climb, the whole cycle repeats. I restart again, climb down to find a place to stand up and reload my pistol (I have plenty of ammo, just not loaded) and I can't because where I climbed up fell off the side of the building because of the war. I have literally zero options. I'm completely stuck, can't go anywhere to reload my gun, and can't do anything but attempt to shoot him once I get to the top. My options are, start the game completely over from square one, or snap the disc in half.

MeaganMarie
16th Nov 2015, 21:46
Hello there - so sorry for the trouble! We're aware of this bug and will have a fix in patch 2. For now, we suggest using a backup save so you can progress for the time being. Also, I'm merging this thread with the main one (http://forums.eu.square-enix.com/showthread.php?t=183316) related to this bug so we can keep all info in a single spot!