PDA

View Full Version : Xbox One Episode 5 Download issues - Download stuck



ScottBlows
26th Oct 2015, 11:40
Hello,

We have seen reports of some Xbox Users unable to download Episode 5. The issue is that the download gets stuck around 35%

Thanks to the help of our community, we have discovered that this is ISP related.

Here are some steps which should allow you to successfully download the episode:

- Try switching from a wired connection to a wireless connection

- Check your ISP's DNS settings. You will need to ensure that it is an OpenDNS instead of restricted or closed (NAT).

- Please contact your ISP provider for instructions/details on how to download games/updates on your Xbox One console if your downloads are getting stuck.


If you are still experiencing issues after you have completed all these steps, please let us know in the comments below.