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Draenokh
2nd May 2015, 05:40
Here's what happened:

I've been playing FFXIV at my brother's place with his ps3 and it is definitely working. When I brought the ps3 to my place and used it with my Tv, upon trying to launch the game, the screen just stays black. I can't even bring up the ps3 home menu with my controller. I've ruled out what I've done below:

1. Internet definitely works. Browsing the internet in my ps3 at my place works. Tested internet connection and it is fine
2. Javascript and cookies are turned on (I heard people say this might be the problem)
3. Put HDMI cable at a different port (Who knows?)
4. Restart ps3 several times.

Can anyone help me with this?

Grimoire
11th May 2015, 21:10
Make sure to contact customer support (https://support.eu.square-enix.com/contact.php?id=5383&la=2) about this issue.