PDA

View Full Version : STORE 3 Wasted Golden Chests!



pmaner
22nd Jul 2014, 14:12
WTF - 3 wasted Golden chests. Error code, Can't parse contents; and 3 chests disappear. Seriously?

What a waste of money.

Please help me get those 3 golden chests back. I refuse to try to open the silver ones I have in inventory right now.

KingKahuna[KKG]™

RainaAudron
22nd Jul 2014, 14:20
Damn :( Can you please contact our customer support? (https://support.nosgoth.com/system/templates/selfservice/nosgoth/#!portal/1001)

pmaner
22nd Jul 2014, 14:31
Ok, great. Give me a phone number I can contact in customer support; thanks!

http://imgur.com/rQKYjTj

Yeah, kinda hard to report when you get error message. :(

RainaAudron
22nd Jul 2014, 14:41
What error message? Can you click on Contact us and then either email or chat?

pmaner
22nd Jul 2014, 14:42
I did that. I tried to post an imgur photo that displayed the error message; but of course, it didn't show up above. So, to be specific, the online chat function is not working at customer service.

pmaner
22nd Jul 2014, 14:54
FYI - online customer service chat is now working properly!

RainaAudron
22nd Jul 2014, 15:00
Oh good :) Let me know if your problem got solved!

pmaner
22nd Jul 2014, 15:39
Oh good :) Let me know if your problem got solved!

I won't know until game servers are back online.