PDA

View Full Version : Game crashing while playing



Kemosabe
1st Mar 2014, 22:40
Hi,

I'm currently on the mission where I have to steal the Jewelled Mask inside a shop. I'm inside the shop looting jewelry around the shop and suddenly I get a black screen with a windows message telling me the game has stopped working. It's been happening at the same spot pretty much after I loot a few items close to where the mask is. I've tried the guidelines listed on the forum page named 'Thief Technical Forum - Read First' and none of them fixed my issue.

My computer specs are:


GPU: GeForce GTX 680
CPU: Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz
Memory: 16 GB RAM
Current resolution: 2560 x 1440, 59Hz
Driver version: 334.89
Operating system: Microsoft Windows 7 Home Premium

The error message that I'm getting is this:


Problem signature:
Problem Event Name: APPCRASH
Application Name: shipping-thiefgame.exe
Application Version: 1.1.0.0
Application Timestamp: 530f02ef
Fault Module Name: d3d11.dll
Fault Module Version: 6.2.9200.16570
Fault Module Timestamp: 5153b56b
Exception Code: c0000005
Exception Offset: 00000000000f2d72
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1044
Additional Information 1: ecb3
Additional Information 2: ecb339c4d824289e9fab7ceddbef03bf
Additional Information 3: 9066
Additional Information 4: 90666d2830fc06bc463a239f641d12c4

This is my Thief.log file after last crash:


23:24:33:810 (0172) > THIEF (64-bit)
23:24:33:812 (0172) > ==============
23:24:33:813 (0172) >
23:24:33:815 (0172) >
23:24:33:816 (0172) > Memory statistics:
23:24:33:818 (0172) > Total RAM = 15.9 GB (16327 MB)
23:24:33:819 (0172) > Avail RAM = 11.8 GB (12071 MB)
23:24:33:821 (0172) > Total virtual memory = 8192.0 GB (8388607 MB)
23:24:33:822 (0172) > Avail virtual memory = 8191.8 GB (8388388 MB)
23:24:33:824 (0172) > OS = Windows 7 (build 7601)
23:24:33:825 (0172) > [Render] NxApp PreInit
23:24:33:828 (0172) > [Render] Enumerating adapters:
23:24:33:830 (0172) > [Render] Adapter 0:
23:24:33:831 (0172) > Description : NVIDIA GeForce GTX 680
23:24:33:833 (0172) > Vendor : nVidia (10de)
23:24:33:834 (0172) > Device : 1180
23:24:33:836 (0172) > Sub system : 118010b0
23:24:33:837 (0172) > Revision : 161
23:24:33:838 (0172) > Dedicated Video Memory : 4027 MB
23:24:33:840 (0172) > Dedicated System Memory : 0000 MB
23:24:33:841 (0172) > Shared System Memory : 7907 MB
23:24:33:843 (0172) >
23:24:33:844 (0172) > [Render] Loading NVAPI...
23:24:33:859 (0172) > [Render] NVidia 3D Vision NvAPI_Stereo_IsEnabled error.
23:24:33:861 (0172) > [Render] Done loading NVAPI
23:24:33:862 (0172) > [Render] Enumerating monitors:
23:24:33:864 (0172) > [Render] Monitor 0: handle = 0000000000010001, aspect = 1.78
23:24:33:866 (0172) >
23:24:33:879 (0172) > [Render] Enumerating Display Modes:
23:24:33:901 (0172) > [Render] Querying NVAPI for Surround modes
23:24:33:903 (0172) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
23:24:33:905 (0172) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
23:24:33:907 (0172) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
23:24:33:908 (0172) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
23:24:33:910 (0172) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
23:24:33:912 (0172) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
23:24:33:913 (0172) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
23:24:33:915 (0172) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
23:24:33:917 (0172) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
23:24:33:918 (0172) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
23:24:33:920 (0172) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
23:24:33:922 (0172) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
23:24:33:923 (0172) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
23:24:33:925 (0172) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
23:24:33:926 (0172) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
23:24:33:928 (0172) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
23:24:33:930 (0172) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
23:24:33:931 (0172) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
23:24:33:933 (0172) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
23:24:33:935 (0172) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
23:24:33:936 (0172) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
23:24:33:938 (0172) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
23:24:33:940 (0172) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
23:24:33:941 (0172) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
23:24:33:943 (0172) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
23:24:33:944 (0172) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
23:24:33:946 (0172) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
23:24:33:948 (0172) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
23:24:33:949 (0172) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
23:24:33:951 (0172) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
23:24:33:952 (0172) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
23:24:33:954 (0172) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
23:24:33:955 (0172) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
23:24:33:957 (0172) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
23:24:33:959 (0172) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
23:24:33:961 (0172) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
23:24:33:962 (0172) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
23:24:33:964 (0172) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
23:24:33:965 (0172) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
23:24:33:968 (0172) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
23:24:33:970 (0172) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
23:24:33:972 (0172) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
23:24:33:973 (0172) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
23:24:33:975 (0172) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
23:24:33:977 (0172) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
23:24:33:978 (0172) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
23:24:33:980 (0172) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
23:24:33:982 (0172) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
23:24:33:983 (0172) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
23:24:33:985 (0172) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
23:24:33:987 (0172) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
23:24:33:988 (0172) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
23:24:33:990 (0172) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
23:24:33:992 (0172) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
23:24:33:993 (0172) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
23:24:33:995 (0172) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
23:24:33:997 (0172) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
23:24:33:998 (0172) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
23:24:34:000 (0172) > [Render] NvAPI_Mosaic_GetDisplayViewportsByResolution() failed
23:24:34:002 (0172) > [Render] Monitor 'Display 1 (NVIDIA GeForce GTX 680(1))' (0000000000010001):
23:24:34:003 (0172) > [Render] - Mode 0 : 640 x 480 @ 60 Hz, stereo = 0
23:24:34:004 (0172) > [Render] - Mode 1 : 640 x 480 @ 60 Hz, stereo = 0
23:24:34:006 (0172) > [Render] - Mode 2 : 640 x 480 @ 72 Hz, stereo = 0
23:24:34:007 (0172) > [Render] - Mode 3 : 640 x 480 @ 75 Hz, stereo = 0
23:24:34:009 (0172) > [Render] - Mode 4 : 720 x 480 @ 60 Hz, stereo = 0
23:24:34:010 (0172) > [Render] - Mode 5 : 720 x 480 @ 60 Hz, stereo = 0
23:24:34:012 (0172) > [Render] - Mode 6 : 720 x 576 @ 50 Hz, stereo = 0
23:24:34:013 (0172) > [Render] - Mode 7 : 800 x 600 @ 56 Hz, stereo = 0
23:24:34:015 (0172) > [Render] - Mode 8 : 800 x 600 @ 60 Hz, stereo = 0
23:24:34:016 (0172) > [Render] - Mode 9 : 800 x 600 @ 72 Hz, stereo = 0
23:24:34:018 (0172) > [Render] - Mode 10 : 800 x 600 @ 75 Hz, stereo = 0
23:24:34:019 (0172) > [Render] - Mode 11 : 1024 x 768 @ 60 Hz, stereo = 0
23:24:34:020 (0172) > [Render] - Mode 12 : 1024 x 768 @ 70 Hz, stereo = 0
23:24:34:022 (0172) > [Render] - Mode 13 : 1024 x 768 @ 75 Hz, stereo = 0
23:24:34:023 (0172) > [Render] - Mode 14 : 1152 x 864 @ 60 Hz, stereo = 0
23:24:34:025 (0172) > [Render] - Mode 15 : 1152 x 864 @ 60 Hz, stereo = 0
23:24:34:026 (0172) > [Render] - Mode 16 : 1176 x 664 @ 50 Hz, stereo = 0
23:24:34:027 (0172) > [Render] - Mode 17 : 1176 x 664 @ 50 Hz, stereo = 0
23:24:34:029 (0172) > [Render] - Mode 18 : 1176 x 664 @ 60 Hz, stereo = 0
23:24:34:030 (0172) > [Render] - Mode 19 : 1176 x 664 @ 60 Hz, stereo = 0
23:24:34:032 (0172) > [Render] - Mode 20 : 1176 x 664 @ 60 Hz, stereo = 0
23:24:34:033 (0172) > [Render] - Mode 21 : 1176 x 664 @ 60 Hz, stereo = 0
23:24:34:035 (0172) > [Render] - Mode 22 : 1280 x 720 @ 50 Hz, stereo = 0
23:24:34:036 (0172) > [Render] - Mode 23 : 1280 x 720 @ 60 Hz, stereo = 0
23:24:34:037 (0172) > [Render] - Mode 24 : 1280 x 720 @ 60 Hz, stereo = 0
23:24:34:039 (0172) > [Render] - Mode 25 : 1280 x 768 @ 60 Hz, stereo = 0
23:24:34:040 (0172) > [Render] - Mode 26 : 1280 x 768 @ 60 Hz, stereo = 0
23:24:34:042 (0172) > [Render] - Mode 27 : 1280 x 800 @ 60 Hz, stereo = 0
23:24:34:043 (0172) > [Render] - Mode 28 : 1280 x 800 @ 60 Hz, stereo = 0
23:24:34:045 (0172) > [Render] - Mode 29 : 1280 x 960 @ 60 Hz, stereo = 0
23:24:34:046 (0172) > [Render] - Mode 30 : 1280 x 960 @ 60 Hz, stereo = 0
23:24:34:048 (0172) > [Render] - Mode 31 : 1280 x 960 @ 75 Hz, stereo = 0
23:24:34:049 (0172) > [Render] - Mode 32 : 1280 x 960 @ 75 Hz, stereo = 0
23:24:34:051 (0172) > [Render] - Mode 33 : 1280 x 1024 @ 60 Hz, stereo = 0
23:24:34:052 (0172) > [Render] - Mode 34 : 1280 x 1024 @ 75 Hz, stereo = 0
23:24:34:054 (0172) > [Render] - Mode 35 : 1360 x 768 @ 60 Hz, stereo = 0
23:24:34:055 (0172) > [Render] - Mode 36 : 1360 x 768 @ 60 Hz, stereo = 0
23:24:34:057 (0172) > [Render] - Mode 37 : 1366 x 768 @ 60 Hz, stereo = 0
23:24:34:058 (0172) > [Render] - Mode 38 : 1366 x 768 @ 60 Hz, stereo = 0
23:24:34:059 (0172) > [Render] - Mode 39 : 1440 x 900 @ 60 Hz, stereo = 0
23:24:34:061 (0172) > [Render] - Mode 40 : 1600 x 900 @ 60 Hz, stereo = 0
23:24:34:062 (0172) > [Render] - Mode 41 : 1600 x 1024 @ 60 Hz, stereo = 0
23:24:34:064 (0172) > [Render] - Mode 42 : 1600 x 1024 @ 60 Hz, stereo = 0
23:24:34:065 (0172) > [Render] - Mode 43 : 1600 x 1200 @ 60 Hz, stereo = 0
23:24:34:067 (0172) > [Render] - Mode 44 : 1680 x 1050 @ 60 Hz, stereo = 0
23:24:34:068 (0172) > [Render] - Mode 45 : 1768 x 992 @ 50 Hz, stereo = 0
23:24:34:070 (0172) > [Render] - Mode 46 : 1768 x 992 @ 50 Hz, stereo = 0
23:24:34:072 (0172) > [Render] - Mode 47 : 1768 x 992 @ 60 Hz, stereo = 0
23:24:34:073 (0172) > [Render] - Mode 48 : 1768 x 992 @ 60 Hz, stereo = 0
23:24:34:075 (0172) > [Render] - Mode 49 : 1768 x 992 @ 60 Hz, stereo = 0
23:24:34:076 (0172) > [Render] - Mode 50 : 1768 x 992 @ 60 Hz, stereo = 0
23:24:34:078 (0172) > [Render] - Mode 51 : 1920 x 1080 @ 50 Hz, stereo = 0
23:24:34:079 (0172) > [Render] - Mode 52 : 1920 x 1080 @ 60 Hz, stereo = 0
23:24:34:081 (0172) > [Render] - Mode 53 : 1920 x 1080 @ 60 Hz, stereo = 0
23:24:34:082 (0172) > [Render] - Mode 54 : 1920 x 1200 @ 60 Hz, stereo = 0
23:24:34:084 (0172) > [Render] - Mode 55 : 1920 x 1440 @ 60 Hz, stereo = 0
23:24:34:085 (0172) > [Render] - Mode 56 : 1920 x 1440 @ 60 Hz, stereo = 0
23:24:34:086 (0172) > [Render] - Mode 57 : 2048 x 1152 @ 60 Hz, stereo = 0
23:24:34:088 (0172) > [Render] - Mode 58 : 2560 x 1440 @ 60 Hz, stereo = 0
23:24:34:090 (0172) >
23:24:56:607 (0172) > [audio] TrueAudio unavailable
23:24:56:609 (0172) > [audio] Convolution Reverb Option = SOFTWARE
23:24:57:074 (0172) > [Render] Initializing NxRenderer
23:24:57:076 (0172) > [Render] NxApp successfully created
23:24:58:097 (0172) > [Render] Applying display settings
23:24:58:109 (5564) > [Settings] New display settings are:
23:24:58:110 (5564) > [Settings] Using Mantle:0
23:24:58:111 (5564) > [Settings] Window mode:
23:24:58:113 (5564) > [Settings] Fullscreen:1
23:24:58:114 (5564) > [Settings] Excl.Fullscreen:1
23:24:58:116 (5564) > [Settings] Monitor:0
23:24:58:117 (5564) > [Settings] Monitor Rect: x:0 y:0 w:2560 h:1440
23:24:58:118 (5564) > [Settings] Workspace Rect: x:0 y:0 w:2560 h:1400
23:24:58:120 (5564) > [Settings] Aspect Ratio:1.777559 (Pixel Aspect Ratio:1.000123)
23:24:58:121 (5564) > [Settings] Fullscreen display mode:
23:24:58:122 (5564) > [Settings] Display mode: 2560x1440@60
23:24:58:124 (5564) > [Settings] VSync:0, TripleBuffer:0
23:24:58:125 (5564) > [Settings] Stereoscopic3D:0
23:24:58:127 (5564) > [Settings] Window settings:
23:24:58:128 (5564) > [Settings] Window rect: x:320 y:180 w:1920 h:1080
23:24:58:130 (5564) > [Settings] User window: w:1920 h:1080
23:24:58:131 (5564) > [Settings] Window maximized:0
23:24:58:133 (5564) > [Settings] Graphics Options:
23:24:58:134 (5564) > [Settings] TextureQuality:0, ShadowQuality:2, TextureFiltering:1
23:24:58:135 (5564) > [Settings] SSR:1, DOFQuality:1, POM:1, SSAA:0, FXAA:1, CHS:1, Tess:1
23:24:58:137 (5564) > [Settings] FOVCorrection:0.000000
23:24:58:138 (5564) > [Settings] StereoSeparation:0.400000
23:24:58:140 (5564) > [Settings] StereoPlaneDepth:0.100000
23:24:58:141 (5564) > [Settings] End of settings.
23:24:58:143 (0172) > [Render] Finished applying display settings
23:25:14:337 (0172) > [audio] Convolution Reverb Option = SOFTWARE

Any help is much appreciated.

Kemosabe