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View Full Version : PC Freezes on chapter 2



dasboot
26th Feb 2014, 02:07
Hey,

So I've played Thief and greatly enjoyed my experience, until I've hit the gate to the chapter 2 area. Once I press 'E' to go through, I am taken through the loading screen, at which point the monitor goes black and my computer freezes. I've had no performance trouble and my rig is good enough to run the settings on normal/medium. Please help!


~boot

Vanyar
26th Feb 2014, 02:30
I can confirm this issue since I am also having the same problem. While not quite game breaking it is close since I have opted for the 'no saving' feature between levels. That means if I fail on the mission it goes back to loading chapter 2. Of six attempts so far it has only loaded successfully twice. These needs to be fixed as soon as possible.

Freddydingo
26th Feb 2014, 03:40
I am having the same issue, dasboot. I've made sure all of my drivers are up to date, verified the game cache on Steam, restarted my computer, and made sure my graphics card was working fine, and have yet to find any answers. In fact, after I updated my AMD Catalyst to the recommended version (the Ver 14 Beta) and that actually made it worse. Instead of just crashing the game, it crashed my entire PC. I hope they can fix this issue very soon. I was really enjoying playing the game.

Soaring Spoon
26th Feb 2014, 03:56
I am having this issue on the Xbox One ~_~ lets hope for a quick fix!

MrNeradar
26th Feb 2014, 06:51
Yep, load screen starts and when it is done goes to black screen and the game crashes.

dasboot
26th Feb 2014, 07:04
I am having the same issue, dasboot. I've made sure all of my drivers are up to date, verified the game cache on Steam, restarted my computer, and made sure my graphics card was working fine, and have yet to find any answers. In fact, after I updated my AMD Catalyst to the recommended version (the Ver 14 Beta) and that actually made it worse. Instead of just crashing the game, it crashed my entire PC. I hope they can fix this issue very soon. I was really enjoying playing the game.

Yeah same here. Got worse once I've updated driver to the recommended beta.

Thanks for all the replies; hopefully it will get the issue noticed and resolved as quickly as possible.

NixxesSoftware
26th Feb 2014, 12:37
Could you provide us with your DxDiag files along with the Thief.log and minidump files located in your Documents/Thief folder?
I want to have this problem looked at to see why you're unable to continue but we will need those files in order to do so.

Bobo56
26th Feb 2014, 16:45
First, excuse my english, it's not my native language ^^
I had the same problem, game always crashing at the chap. 2 loading screen, and after updating my drivers, whole pc freezing.
Just switch to windowed mode with the lowest settings before entering the chap. 2 it worked for me !

dasboot
26th Feb 2014, 17:29
Sure thing.

DxDiag:
------------------
System Information
------------------
Time of this report: 2/26/2014, 12:25:57
Machine name: VANGUARD
Operating System: Windows 7 Enterprise 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503-2030)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 05/08/12 14:39:13 Ver: 06.10
Processor: Intel(R) Core(TM) i5-3550 CPU @ 3.30GHz (4 CPUs), ~3.3GHz
Memory: 12288MB RAM
Available OS Memory: 12240MB RAM
Page File: 3285MB used, 21192MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: AMD Radeon HD 6800 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x6739)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_6739&SUBSYS_21F91458&REV_00
Display Memory: 2775 MB
Dedicated Memory: 1007 MB
Shared Memory: 1767 MB
Current Mode: 1680 x 1050 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: L222W
Monitor Id: GSM5664
Native Mode: 1680 x 1050(p) (59.883Hz)
Output Type: HD15
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1267 (English)
Driver Version: 13.350.1005.0
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 2/23/2014 23:08:16, 1328328 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71EE2-2479-11CF-1B73-F301BEC2C535}
Vendor ID: 0x1002
Device ID: 0x6739
SubSys ID: 0x21F91458
Revision ID: 0x0000
Driver Strong Name: oem23.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_NI:13.350.1005.0:pci\ven_1002&dev_6739
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Speakers (USB PnP Sound Device)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: USB\VID_0D8C&PID_013C&REV_0100&MI_00
Manufacturer ID: 65535
Product ID: 65535
Type: WDM
Driver Name: USBAUDIO.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 11/20/2010 22:23:47, 109696 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Digital Audio (S/PDIF) (High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10438445&REV_1003
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 11/20/2010 22:23:47, 350208 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Digital Audio (S/PDIF) (High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10438445&REV_1003
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 11/20/2010 22:23:47, 350208 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Microphone (USB PnP Sound Device)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: USBAUDIO.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
Date and Size: 11/20/2010 22:23:47, 109696 bytes
Cap Flags: 0x0
Format Flags: 0x0

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Programmable Hotkeys
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x06A3, 0x5081
FF Driver: n/a

Device Name: G510 Gaming Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC22D
FF Driver: n/a

Device Name: G510 Gaming Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC22D
FF Driver: n/a

Device Name: USB PnP Sound Device
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x0D8C, 0x013C
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x1E26
| Matching Device ID: usb\root_hub20
| Service: usbhub
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0024
| | Location: Port_#0001.Hub_#0002
| | Matching Device ID: usb\class_09
| | Service: usbhub
| |
| +-+ USB Input Device
| | | Vendor/Product ID: 0x06A3, 0x0CCB
| | | Location: Port_#0006.Hub_#0004
| | | Matching Device ID: generic_hid_device
| | | Service: HidUsb
| | |
| | +-+ HID-compliant mouse
| | | | Vendor/Product ID: 0x06A3, 0x0CCB
| | | | Matching Device ID: hid_device_system_mouse
| | | | Service: mouhid

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ HID Keyboard Device
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ HID Keyboard Device
| Vendor/Product ID: 0x046D, 0xC22D
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ HID Keyboard Device
| Vendor/Product ID: 0x046D, 0xC232
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ HID Keyboard Device
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ HID-compliant mouse
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ HID-compliant mouse
| Vendor/Product ID: 0x046D, 0xC231
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ HID-compliant mouse
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 49.3 GB
Total Space: 305.2 GB
File System: NTFS
Model: Maxtor 6V320F0 ATA Device

Drive: D:
Free Space: 748.9 GB
Total Space: 953.9 GB
File System: NTFS
Model: ST1000DM003-9YN162 ATA Device

Drive: F:
Free Space: 439.7 GB
Total Space: 1430.8 GB
File System: NTFS
Model: ST31500341AS ATA Device

Drive: E:
Model: HL-DT-ST DVDRAM GH22LS40 ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

--------------
System Devices
--------------
Name: Intel(R) 82801 PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_84CA1043&REV_C4\3&11583659&0&E5
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_8086&DEV_1E18&SUBSYS_84CA1043&REV_C4\3&11583659&0&E4
Driver: n/a

Name: AMD Radeon HD 6800 Series
Device ID: PCI\VEN_1002&DEV_6739&SUBSYS_21F91458&REV_00\4&BAB4994&0&0008
Driver: n/a

Name: PCI standard ISA bridge
Device ID: PCI\VEN_8086&DEV_1E44&SUBSYS_84CA1043&REV_04\3&11583659&0&F8
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_8086&DEV_1E10&SUBSYS_84CA1043&REV_C4\3&11583659&0&E0
Driver: n/a

Name: PCI Simple Communications Controller
Device ID: PCI\VEN_8086&DEV_1E3A&SUBSYS_84CA1043&REV_04\3&11583659&0&B0
Driver: n/a

Name: Standard AHCI 1.0 Serial ATA Controller
Device ID: PCI\VEN_8086&DEV_1E02&SUBSYS_84CA1043&REV_04\3&11583659&0&FA
Driver: n/a

Name: Universal Serial Bus (USB) Controller
Device ID: PCI\VEN_8086&DEV_1E31&SUBSYS_84CA1043&REV_04\3&11583659&0&A0
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_8086&DEV_0151&SUBSYS_84CA1043&REV_09\3&11583659&0&08
Driver: n/a

Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_8086&DEV_1E2D&SUBSYS_84CA1043&REV_04\3&11583659&0&D0
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_8086&DEV_0150&SUBSYS_84CA1043&REV_09\3&11583659&0&00
Driver: n/a

Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_8086&DEV_1E26&SUBSYS_84CA1043&REV_04\3&11583659&0&E8
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1B21&DEV_1080&SUBSYS_84891043&REV_03\4&17F33A27&0&00E5
Driver: n/a

Name: SM Bus Controller
Device ID: PCI\VEN_8086&DEV_1E22&SUBSYS_84CA1043&REV_04\3&11583659&0&FB
Driver: n/a

Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_84321043&REV_06\4&11EB9DBD&0&00E4
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_1E20&SUBSYS_84451043&REV_04\3&11583659&0&D8
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_AA88&SUBSYS_AA881458&REV_00\4&BAB4994&0&0108
Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
Xiph.Org Theora Decoder,0x00600000,1,1,dsfTheoraDecoder.dll,
Xiph.Org Vorbis Decoder,0x00600000,1,1,dsfVorbisDecoder.dll,
ATI Ticker,0x00200000,0,1,Ticker.ax,
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
MainConcept MPEG Demultiplexer,0x00800100,1,2,mc_demux_mp2_ds.ax,9.06.0007.7967
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713
LogMeIn Video Encoder,0x00200000,1,1,racodec.ax,
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
Video Memory Render Filter,0x00200000,1,0,VideoMemoryRenderFilter.ax,
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Xiph.Org Ogg Muxer,0x00200000,1,0,dsfOggMux.dll,
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DivX AAC Decoder,0x00800000,1,1,daac.ax,8.08.0000.41966
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
VHMixerSource,0x00200000,0,1,VHMediaCOM.dll,2.00.0000.0209
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713
Xiph.Org FLAC Decoder,0x00600000,1,1,dsfFLACDecoder.dll,
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
ATI MPEG File Writer,0x00200000,1,0,atimpenc.dll,13.30.0000.40223
AMD Video Decoder,0x00200000,1,2,atimpenc.dll,13.30.0000.40223
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
LogMeIn Video Decoder,0x00800000,1,1,racodec.ax,
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713
MMACE ProcAmp,0x00200000,0,2,MMACEFilters.dll,
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713
Xiph.Org Theora Encoder,0x00200000,1,1,dsfTheoraEncoder.dll,
Xiph.Org Vorbis Encoder,0x00200000,1,1,dsfVorbisEncoder.dll,
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,13.30.0000.40223
VHSplitProcSource,0x00200000,0,1,VHMediaCOM.dll,2.00.0000.0209
VHCropResize,0x00200000,1,1,VHMediaCOM.dll,2.00.0000.0209
AMD MJPEG Decoder,0x00200000,1,1,atimpenc.dll,13.30.0000.40223
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Xiph.Org Native FLAC Decoder,0x00600000,0,1,dsfNativeFLACSource.dll,
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17835
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713
DivX H.264 Decoder,0x00800000,1,1,DivXDecH264.ax,9.00.0001.0021
Xiph.Org Speex Encoder,0x00200000,1,1,dsfSpeexEncoder.dll,
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713
DivX Demux Filter,0x00800002,0,3,DirectShowDemuxFilter.dll,1.00.0003.0136
AMD Video Encoder,0x00200000,1,1,atimpenc.dll,13.30.0000.40223
Xiph.Org Speex Decoder,0x00600000,1,1,dsfSpeexDecoder.dll,
Xiph.Org FLAC Encoder,0x00200000,1,1,dsfFLACEncoder.dll,
DivX Decoder Filter,0x00800000,1,1,DivXDec.ax,7.03.0000.0048
ATI MPEG Multiplexer,0x00200000,2,1,atimpenc.dll,13.30.0000.40223
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
DivX Demux Filter (Unrestricted Edition),0x00200000,0,3,DirectShowDemuxFilter.dll,1.00.0003.0136
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
MMACE SoftEmu,0x00200000,0,2,MMACEFilters.dll,
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
AMD Video Scaler Filter,0x00200000,1,1,atimpenc.dll,13.30.0000.40223
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17835
MMACE DeInterlace,0x00200000,0,2,MMACEFilters.dll,
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17835
VHYV12Decoder,0x00200000,1,1,VHMediaCOM.dll,2.00.0000.0209
VHStreamDelay,0x00200000,1,1,VHMediaCOM.dll,2.00.0000.0209
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17713
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
VHMultiWriter,0x00200000,1,0,VHMediaCOM.dll,2.00.0000.0209
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
VHAudioGain,0x00200000,1,1,VHMediaCOM.dll,2.00.0000.0209
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
VHFrameRateConv,0x00200000,1,1,VHMediaCOM.dll,2.00.0000.0209
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.17514
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
Xiph.Org Ogg Demuxer,0x00600000,1,1,dsfOggDemux2.dll,
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17835
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
VHDeinterlace,0x00200000,1,1,VHMediaCOM.dll,2.00.0000.0209
VHYV12Encoder,0x00200000,1,1,VHMediaCOM.dll,2.00.0000.0209
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713
MainConcept Stream Parser,0x00400000,1,2,mc_demux_mp2_ds.ax,9.06.0007.7967
AMD Video Rotation Filter,0x00200000,1,1,atimpenc.dll,13.30.0000.40223
VHMultiReader,0x00200000,0,1,VHMediaCOM.dll,2.00.0000.0209
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713
WebM Muxer Filter,0x00200000,2,1,webmmux.dll,0.09.0012.0000
WebM VP8 Decoder Filter,0x00600000,1,1,vp8decoder.dll,0.09.0012.0000
WebM VP8 Encoder Filter,0x00200000,1,1,vp8encoder.dll,0.09.0012.0000
WebM Splitter Filter,0x00600000,1,1,webmsplit.dll,0.09.0012.0000
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713
IL FL Studio DXi,0x00200000,1,1,FL Studio DXi.dll,1.00.0013.0000
IL Multi FL Studio DXi,0x00200000,1,1,FL Studio DXi (Multi).dll,1.00.0013.0000

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
LogMeIn Video Encoder,0x00200000,1,1,racodec.ax,
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17713
Xiph.Org Theora Encoder,0x00200000,1,1,dsfTheoraEncoder.dll,
WebM VP8 Encoder Filter,0x00200000,1,1,vp8encoder.dll,0.09.0012.0000
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
DivX 6.9.2 Codec (4 Logical CPUs),0x00200000,1,1,qcap.dll,6.06.7601.17514
Fraps Video Decompressor,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514
DivX 6.9.2 YV12 Decoder,0x00200000,1,1,qcap.dll,6.06.7601.17514

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,13.30.0000.40223
Xiph.Org Vorbis Encoder,0x00200000,1,1,dsfVorbisEncoder.dll,
Xiph.Org Speex Encoder,0x00200000,1,1,dsfSpeexEncoder.dll,
Xiph.Org FLAC Encoder,0x00200000,1,1,dsfFLACEncoder.dll,
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
Ogg Vorbis (mode1),0x00200000,1,1,quartz.dll,6.06.7601.17713
Ogg Vorbis (mode2),0x00200000,1,1,quartz.dll,6.06.7601.17713
Ogg Vorbis (mode3),0x00200000,1,1,quartz.dll,6.06.7601.17713
Ogg Vorbis (mode1+),0x00200000,1,1,quartz.dll,6.06.7601.17713
Ogg Vorbis (mode2+),0x00200000,1,1,quartz.dll,6.06.7601.17713
Ogg Vorbis (mode3+),0x00200000,1,1,quartz.dll,6.06.7601.17713
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713

Audio Capture Sources:
Microphone (USB PnP Sound Devic,0x00200000,0,0,qcap.dll,6.06.7601.17514
XSplitBroadcaster,0x00200000,0,1,VHMediaCOM.dll,2.00.0000.0209

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17713

WDM Streaming Capture Devices:
USB PnP Sound Device,0x00200000,2,2,ksproxy.ax,6.01.7601.17514

WDM Streaming Rendering Devices:
HD Audio SPDIF out 5,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
HD Audio SPDIF out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
USB PnP Sound Device,0x00200000,2,2,ksproxy.ax,6.01.7601.17514

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Video Capture Sources:
XSplitBroadcaster,0x00200000,0,1,VHMediaCOM.dll,2.00.0000.0209

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Audio Renderers:
Speakers (USB PnP Sound Device),0x00200000,1,0,quartz.dll,6.06.7601.17713
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713
Digital Audio (S/PDIF) (High De,0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Digital Audio (S/PDIF) (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Speakers (USB PnP Sound Device),0x00200000,1,0,quartz.dll,6.06.7601.17713

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0


Thief.log:
21:12:35:547 (4164) > THIEF (64-bit)
21:12:35:596 (4164) > ==============
21:12:35:623 (4164) >
21:12:35:656 (4164) >
21:12:35:696 (4164) > Memory statistics:
21:12:35:721 (4164) > Total RAM = 12.0 GB (12239 MB)
21:12:35:745 (4164) > Avail RAM = 9.3 GB (9479 MB)
21:12:35:771 (4164) > Total virtual memory = 8192.0 GB (8388607 MB)
21:12:35:795 (4164) > Avail virtual memory = 8191.8 GB (8388352 MB)
21:12:35:848 (4164) > OS = Windows 7 (build 7601)
21:12:35:964 (4164) > [audio] TrueAudio unavailable
21:12:36:012 (4164) > [audio] Convolution Reverb Option = SOFTWARE
21:12:36:189 (1876) > [Render] AMD HD3D Extension created.
21:12:36:236 (1876) > [Render] AMD HD3D Extension Version: 8.1

21:12:36:263 (1876) > [Render] AMD HD3D failed to initialize. (Most likely cause: there is no 3D support)
21:12:36:286 (1876) > [Render] AMD HD3D: Released Quad Buffer Stereo Extension.
21:12:36:345 (4164) > [Render] Initializing NxRenderer
21:12:36:394 (4164) > [Render] NxApp successfully created
21:13:23:055 (4164) > [audio] Convolution Reverb Option = SOFTWARE


Dump files:
Link (http://www.mediafire.com/download/8uqadin7ouar6l7/DMP+Files.zip)

Hope this helps!

dasboot
26th Feb 2014, 20:59
After long and tedious trial and error tweaking with the graphic settings (and countless crashes and reboots), I've determined that tessellation was responsible for the crashing. Last test was everything on very high, full screen and all settings turned on except for tessellation - it worked.

Although I can finally continue with the campaign, I've had several random freezes of the same sort after I tried turning tessellation back on. The game looks good, but looks even better with the setting on, so I suppose if there would be a fix, it would have to focus on that.

Hope this helps patching things up!

Freddydingo
27th Feb 2014, 00:51
After long and tedious trial and error tweaking with the graphic settings (and countless crashes and reboots), I've determined that tessellation was responsible for the crashing. Last test was everything on very high, full screen and all settings turned on except for tessellation - it worked.

Although I can finally continue with the campaign, I've had several random freezes of the same sort after I tried turning tessellation back on. The game looks good, but looks even better with the setting on, so I suppose if there would be a fix, it would have to focus on that.

Hope this helps patching things up!

After turning off tessellation, I was also able to get the game to load as well. I've turned it back on after I loaded in and I will update if I experience the same issues with random freezing.

Vanyar
27th Feb 2014, 01:55
After long and tedious trial and error tweaking with the graphic settings (and countless crashes and reboots), I've determined that tessellation was responsible for the crashing. Last test was everything on very high, full screen and all settings turned on except for tessellation - it worked.

Although I can finally continue with the campaign, I've had several random freezes of the same sort after I tried turning tessellation back on. The game looks good, but looks even better with the setting on, so I suppose if there would be a fix, it would have to focus on that.

Hope this helps patching things up!

Thanks very much dasboot. Turning off tessellation solves the problem.

NixxesSoftware
27th Feb 2014, 10:44
Thank you for the files and information, Dasboot; they have been forwarded to the devs for investigation. We are doing our best to see issues resolved as soon as possible, so please keep an eye out for patch release notes.

keliberty
27th Feb 2014, 15:28
Same Problem. Do you turn tessellation off at the card level, there is no option at the game level. My card is an AMD Radeon HD 6800, not sure how to turn it off

dasboot
27th Feb 2014, 16:10
Same Problem. Do you turn tessellation off at the card level, there is no option at the game level. My card is an AMD Radeon HD 6800, not sure how to turn it off

I've turned off tessellation via the in-game options menu. It should be the bottom-most option. If you can't see it in-game, try to find it in the launcher options menu. If that doesn't work, resort to turning it off via your catalyst control center (found under gaming -> 3d application settings -> Tesselation). Hope it helps!

Edit: Also using AMD card, a Radeon HD 6850.

keliberty
27th Feb 2014, 20:01
Thanks Dasboot, found it in the Launcher menu. I'm good to go. I assume a patch will be out sometime in the future. Thanks again!

keliberty
28th Feb 2014, 21:57
Just a follow up, I was having trouble with some keys on my keyboard after shutting tessellation off, after getting thru the gate I turned it back on, no further keyboard problems.