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View Full Version : Auto-save possibly related to freeze



Iniquious
7th Mar 2013, 06:40
I can get about 10-20 mins of playtime in before the game freezes my computer. I have to hard reset to recover from it (no input will work). I've noticed the freeze occurs when a auto save happens (always see a TR in the corner when i'm frozen).

Tried fiddling with all the graphics settings, drivers, etc. Nothing seems to cure the problem. Computer has always ran without issues. Only time I ever crash is playing this game.

GPU: MSI 7970
CPU: AMD Phenom II x6
MOBO: MSI 890FXA-GD70
RAM: GSKILL 8GB DDR3 1600
SSD: Crucial M4 128GB
OS: Windows 8

Iniquious
8th Mar 2013, 02:54
Anyone else notice when the game freeze if there is a auto save occurring?

MeaganMarie
8th Mar 2013, 03:18
Hey there,

Sadly, I'm not much of a PC buff so I'm unable to troubleshoot with you. Any chance you create a ticket for us on the support website? I know the guys there have been helping out with similar issues there.

Here is the link, and a rundown of how to create a ticket: http://support.eu.square-enix.com/j/tomb_raider

Creating a Ticket
Click on the “contact” button
When the next page loads, in the “Customer Service” section, click the “Get Support” button
The next page will direct you to select a category and subcategory e.g. Technical Support > Video/Graphics
In the Contact details, type a brief description of the problem and click “Next”.
Click “Next” again
This will provide an “E-mail Support” option, Click “proceed to E-mail Support”
Fill out the required information and click “Next”
Review the entered information and hit “Submit”