View Full Version : **POSSIBLE WORKAROUND* Win7 Freezing issues.

27th Aug 2011, 14:15
Hi guys, I've been reading a lot of the other crash reports and have found what I think to be a workaround.

NOTE: This will only work if your application event logs show the following 2 messages before your crashes:
"A request to disable the Desktop Window Manager was made by process (4)" directly followed by (usually same second) "The Desktop Window Manager was unable to start because composition was disabled by a running application."

A few seconds before my game crashes these two messages are posted in my event logs.

As a workaround - Open the start menu, in the run bar type "services" and press Enter. In the Services window, find the Desktop Window Manager Session Manager service and stop it. Your Windows Aero effects will be turned off, but I have played for hours with no crashing/freezing or other interruptions.

I know it's not a permanent fix but it might do until a patch is out.

If this works for you please reply so it can be stickied!

27th Aug 2011, 15:12
Looks like I spoke too soon, just had the same crash with Desktop Window Manager disabled, however I got this error in my logs instead:

Faulting application name: dxhr.exe, version: 1.1.622.0, time stamp: 0x4e565b57
Faulting module name: d3d11.dll, version: 6.1.7601.17514, time stamp: 0x4ce7b7b0
Exception code: 0xc0000005
Fault offset: 0x000587c8
Faulting process id: 0x1104
Faulting application start time: 0x01cc64c24ed43e91
Faulting application path: c:\program files (x86)\steam\steamapps\common\deus ex - human revolution\dxhr.exe
Faulting module path: C:\Windows\system32\d3d11.dll
Report Id: a2c7c4e6-d0be-11e0-907f-8c89a5154d97

Definately looks like a DX11 problem. :(