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View Full Version : LOADING - All Q&As / Issues - (PC Patch fixes load times)



KanibalKittN
23rd Aug 2011, 15:11
Hello,

I preloaded the game from Steam yesterday.

Everything is running as it seems it should be, max settings, no fps drops or artifacts, nothing wrong graphics-wise.

The problem though are load times. I know it loads extremely large areas at one time, but this get frustrating a bit if you need to go back somewhere because you forgot something (and some other small things).

Is anyone else feeling like the load times are very long?

I'm using an
OCZ vertex 3 SSD 120gb
nVidia GTX 570 GPU
intel i7 2600k 3.4ghz quad core
8gb 1866 ddr3 RAM
windows 7 64bit


itd be nice if it would load while minimzed also, i could do some web browinsg in the time it takes :P

Admin edit - As some people are just reading this post and commenting hope it okay i add to your message that the patch live NOW fixes the load time issue on PC. Thanks :)


__

Moderator Edit/Updates/Tips/Help


There is a problem that cause Deus Ex - HR to fail to load under windows 8


Events prior to the issue
will happen if you have installed and run Deus Ex under your old OS (say windows 7) and then updated to windows 8.

The resulting problem
is that when you run Deus Ex it asks is you want to play or set-up but both options actual do nothing.

The Fix
Verify the Deus Ex install in steam then run the game this will reinstall the direct X package you are missing and the game will then run fine. Alternately I believe installing ANY other steam game will also fix this.

The Cause
Steam installs some direct X files every time a game is run for the first time (if you have lots of steam games you are sure to be sick of seeing it do this). Well those files don't come across in the upgraded to windows 8 so they need to be reinstalled.


I posted this here in the hopes that it can help others get this (or I think ANY other steam game running). It would be great if this could get a sticky so that it can save as many people as possible from this issue (alternately I am happy for this fix to be copied where ever it will help, [credit for working it out would be nice if you copy it[)


Regards

Lordrahmo

musicrab
23rd Aug 2011, 15:39
Give us examples of reloading times for a.current area b. a different area. (reloading the current area should be much quicker than reloading a different area)

velius2820
23rd Aug 2011, 17:30
I am experiencing long load times as well. Turning the graphics down or up doesn't affect the time. I've clocked the loading of a save to around 45-60 seconds. Loading an area im already in takes around 40-50 seconds. This really puts a huge damper on my experience because while I am enjoying it immensely I am trying to play stealthy and stealth in games usually involves lots of quicksaving and reloading to get that perfect takedown. So I'm left playing for 20-30 seconds and maybe being seen then reloading for 45 seconds, it is very frustrating.

musicrab
23rd Aug 2011, 17:39
... Loading an area im already in takes around 40-50 seconds...Its difficult to be critical of a game that's getting such rave reviews but loading times is one of the issues.

Reload times of this length OF A CURRENT LEVEL indicate, assuming its not due to a bug and/or a poor spec PC, sorry Nixxes, a bad engine design. (I'm assuming Nixxes was responsible for the PC engine.)

Things you can check yourself :- do you have enough memory (esp with W7 and Vista); do you have plenty disk space; check disk fragmentation; use a memory tool like http://www.iobit.com/gamebooster.html.
Basic stuff which might shave 10-20%

acrylamidetic
23rd Aug 2011, 22:34
I am also getting incredibly long load times whether I'm loading a new level or loading a level I'm already in. Ranging anywhere from 30 to 50s. This is on a e8400/5870/10kRPM HDD/Windows 7 64 bit/4GB RAM. I'm kind of surprised this was never mentioned in any reviews for the game that I've seen, it makes me think it's a problem only a few of us are experiencing?

velius2820
23rd Aug 2011, 23:33
Im hoping it is something that can be fixed soon. Then again the PS3 and Xbox360 were getting around 30 second load times as well. I think its just the price we have to pay for these big sprawling environments with no loading.

cooper56
24th Aug 2011, 03:05
No sure if its just me or game was ported and load times were just kept same. Load times are rather long when i die or load save because i was seen since im play stealth. I have a great rig

i7 920
gtx 580
6g ram
windows 7 64bit

So im not sure if its on my end or just game load times locked.

TheExodu5
24th Aug 2011, 03:15
How long are the load times? Also, does turning off vsync help?

On my HDD, the game takes 18.8 seconds to load.
On my SSD, the game takes 14.1 seconds to load.

edit: these load times were just at the start of the game...could be they get worse as the game progresses.

cooper56
24th Aug 2011, 03:47
How long are the load times? Also, does turning off vsync help?

On my HDD, the game takes 18.8 seconds to load.
On my SSD, the game takes 14.1 seconds to load.

edit: these load times were just at the start of the game...could be they get worse as the game progresses.

I had it off in first play but yes did not time it but i would say around same time you said between 14-18 seconds.

My im just spoiled now but why is it a game like oblivion or fallout nv can load in a second on pc when a more linear game with not really better graphics take so long.

monkeybiz
24th Aug 2011, 03:55
Okay, I'm officially at my wits end and I'm not too proud to know when need help.

I popped by brand new, fresh out of the package disk into my DVD drive, which has worked fine on everything I've thrown at it since I bought it.

My system is running Windows 7 x64 with all the latest patches and updates. I have an NVidia GeForce GTX 460.

For whatever reason, my drive won't read the disk. When I put the disk in, it spins up, but doesn't show the icon, and gives me a "The version of this file is not compatible with the version of Windows you're running." error. I tried multiple times, and I got it to kind of load ONCE, but it froze on the select language screen and crashed. Other than that one time, it throws the error. I can't even open it to explore.

Now, I wanted to make sure that it wasn't a software conflict with something else I was running, so I uninstalled everything even remotely objectionable (unless Eidos has a problem with my CD burning software). Didn't work.

I checked the Region to make sure it was set (Region 1) and updated the firmware on my DVD drive. Didn't work.

I checked it with other discs. DVD, DVD-R, DVD-RW, and DVD-DL, just to make sure. Everything works fine, except the Deus Ex disk. The last two disk-based games I installed were Crysis 2 and Starcraft 2, if that helps. Those all worked.

I checked my Windows Event Viewer. I got a "The device, \Device\CdRom0, has a bad block." error and a "The program or feature "\??\D:\SETUP.EXE" cannot start or run due to incompatibity with 64-bit versions of Windows. Please contact the software vendor to ask if a 64-bit Windows compatible version is available."

Then I popped the Deus Ex disk in to my work laptop and it worked fine.

Process of elimination says it's not the disk, because my laptop loads it fine. It's not the physical drive, because it loads everything else fine.

So, if it's not the drive, and it's not the disk, it's something in Windows. Does anyone have any idea what it might be? I'm out of ideas, and could really use some support.

shm0
24th Aug 2011, 04:16
I had it off in first play but yes did not time it but i would say around same time you said between 14-18 seconds.

My im just spoiled now but why is it a game like oblivion or fallout nv can load in a second on pc when a more linear game with not really better graphics take so long.

When Dues Ex:HR loads up a level, it loads the WHOLE level, not just the area around you.. Oblivion/Fallout load just the area around your character, so as you get closer to certain areas, the game loads in real time.. this is possible with a wide open game where close up environments aren't required, but in Deus Ex:HR obviously most of the environments are close range.

It's kinda annoying that you can't even remap quicksave/quickload as well... and there's nothing quick about it... but oh well. What can we do?

cooper56
24th Aug 2011, 04:35
When Dues Ex:HR loads up a level, it loads the WHOLE level, not just the area around you.. Oblivion/Fallout load just the area around your character, so as you get closer to certain areas, the game loads in real time.. this is possible with a wide open game where close up environments aren't required, but in Deus Ex:HR obviously most of the environments are close range.

It's kinda annoying that you can't even remap quicksave/quickload as well... and there's nothing quick about it... but oh well. What can we do?

The maps are not that large im sorry. Even if it load sit all at once. At least oblivion can have quick loading and hide most of stuff and loading i rather have 1 second loading and few loading spots than a long long one time loading.

PneumaticFaxMachine
24th Aug 2011, 05:13
Experiencing very long load times. 2 minutes minimum, average around 3 minutes, max of 6 minutes 21 seconds. Occurs even when loading after just saving.

Running:

AMD Phenom II BE x4 965 3.4GHz
XFX Radeon HD 5770
4 gigs of ram
roughly 13 gig of free hard drive space

I've tried:
Running at min and max settings (no change)
Closing out extraneous processes and programs (windows and background will idle at around 1-1.4gig memory usage and 0-5% processor usage; which from what I've read is the norm)
Defragmenting the game files
Updating drivers
Day drinking


Any ideas on shortening these load times, short of buying an SSD (which I'm actually considering cause it's a great game; definately worth the wait) would be appreciated. It's just really getting out of hand and irritating me to the point of putting it on the shelf.

StingingVelvet
24th Aug 2011, 05:50
13GB free space? How big is your HDD? You should always have 10-20% of your HDD free.

jaywalker2309
24th Aug 2011, 05:51
Hi there what did you use to defrag? The built in windows defragger?

sea
24th Aug 2011, 06:01
There is no way your load times should be that slow. You'll want to defragment your disk drive using either the Windows tool or another tool like MyDefrag, for starters. If issues persist after a full defrag, then it sounds to me like your hard disk is either very old and doesn't meet modern performance standards at all, or is potentially failing due to age and needs to be replaced. My load times cap out at around 15 seconds, usually closer to 10, and while I have a fast hard drive, I wouldn't expect load times for slower drives to be more than a couple of seconds slower.

myst
24th Aug 2011, 06:11
Having the same issues, 2- 4 min reload times after being killed. My system is defragged on a weekly basis. It is making the game almost unplayable.

Alienware Aurora ALX
9 gb Triple Chnl 1333mhz DDR3
Intel i7 930 2.8GHz
Dual ATI 5870, 2gb
1TB - SATA-II, 3Gb/s, 7200RPM

OtakuD
24th Aug 2011, 06:54
+100000 to this! I usually load when Ive been spotted as I actually enjoy the stealth gameplay but I have now given up on this game due to the load times... I mean 20-30seconds+!? Umadbro? The Witcher 2 was faster and the textures were MASSIVE... Ill wait for a patch before I play again

jaywalker2309
24th Aug 2011, 06:56
@Myst - what defragger are you using? the built in Windows one?

LastQuestion
24th Aug 2011, 07:12
Ya, these load times kinda blow and the only explanation for it is the engine. Deus Ex has the longest load times of any game I've been playing the past 2 years. Recent modded out my Oblivion install, added 6gig of additional files to it, load times on ANY area are at least 60% faster than any load time for Deus Ex. I find it pathetic that reloading a checkout or quicksave from less than 30-60s ago takes, well, I didn't time it but it feels like 20-30s. It's pathetic. It's really the only major flaw I've found so far. It's really quite annoying.

myst
24th Aug 2011, 07:23
Jaycw2309 :

I am using the defragger that is part of windows 7 - 64bit... schedule defrag weekly

jaywalker2309
24th Aug 2011, 07:26
definitely recommend you try `mydefrag`.. its a freeware tool thats very good and sorts files by type etc, not just `by what windows thinks`.. google it :)

myst
24th Aug 2011, 07:31
JayCW - mydefrag will help with the horribly long load times?

*looking it up as I post*

jaywalker2309
24th Aug 2011, 07:38
It will try and ensure files are located together on the HD etc, when you run it you get a very clear graphical representation of your HD layout.. if you've been running Windows Defrag religiously you'll be surprised how `messy` it looks :)

myst
24th Aug 2011, 07:44
will try it and see if it helps, can't hurt as I now spend more time watching load screens than playing the game. Thanks

jaywalker2309
24th Aug 2011, 07:59
Let me know how it goes

LastQuestion
24th Aug 2011, 08:38
Personally been using Auslogics defrag tool. After seeing Mydefrag recommended did some short googling to look into it. I came across a thread which discusses the best defrag software available and Puran Defrag is listed as being superior from multiple posters who present themselves as having used many different types of commercial and freeware defrag utilities.

http://www.wilderssecurity.com/showthread.php?t=285002

moose o death
24th Aug 2011, 09:02
i am also having this issue but figured it was just a feature of deus ex titles. especially annoying if your trying to jump from transformers to transformer 4 storeys above street level.

OtakuD
24th Aug 2011, 09:05
i am also having this issue but figured it was just a feature of deus ex titles. especially annoying if your trying to jump from transformers to transformer 4 storeys above street level.
Hahaha! :lmao: Yeah this is the exact part Im on and have since called it quits, I made it through but then there was some elevator section just after that where I died and said "bugger this".... These load times are ridiculous!

Edit: All defragged by Auslogics/My defrag with no change, also my rig can run The Witcher 2 on Ultra so I dont think there is a problem there...

tet5uo
24th Aug 2011, 09:56
I am running 6 Intel X25-M SSD's in a raid0 config on an Areca 1880 hardware controller. I can get sequential reads of up to 2gb/sec. I still seem to take about 35-40 seconds to load.

Something besides hard disk access is making these slow, perhaps just all the shaders being created in advance and whatnot.

bughole5
24th Aug 2011, 09:57
So, basically, I'm not the only one who is having these issues. Let's go devs patch these issues up. The stutter is so annoying. You keep walking and as you're entering a new spot the fps will drop to 10 and then go back up to my vsynced 60. Turning off vsync wont do anything, it still stutters eventhough fps is 100+. The load times are ridiculous too, I have 12gb ram and i5 2500k clocked at 4.5ghz.....NO EXCUSES, lets go. I love this game and I want these tech issues to be ironed. Oh and the ambient occlusion issue too.

musicrab
24th Aug 2011, 11:13
I think we'll be lucky if the loading times is looked at by Nixxes. A long reload time FOR THE CURRENT LEVEL is just bad engine design and not a 5 minute fix. Unless we keep nagging about it...

moose o death
24th Aug 2011, 11:16
all three complaints in this thread are from ati 5xxx series gpu's but i've read another thread with an nvidia 570. deus ex just hates the number 5 clearly. i'm just about to upload a video with the load times and another issue i'm having that exacerbates the issue.

Thomac
24th Aug 2011, 11:20
and i5 2500k clocked at 4.5ghz...If their processors could run at those speeds, why doesn't Intel sell a processor clocked over 4GHz? The answer is suprisingly simple; they don't really work over 4GHz.

Now, you're probably going to tell me that your rig has been running stable for months and the processor never leaves the 30-40 C temperature range, but that's completely besides the point as it says nothing about microcode and bus errors that are usually very subtle and have more to do with signal propagation speeds than temperature. The stuttering at 100+ FPS could easily be because of this, so I suggest you run the processor at stock speeds to see if it disappears. It's worth a shot at any rate, as I have very similar specs (Sans overclocking) and I don't stutter at all at 100+ FPS.

As for load times and "10 FPS when entering new area", that's probably just sloppy programming though.

moose o death
24th Aug 2011, 11:21
I have 12gb ram and i5 2500k clocked at 4.5ghz.....

it's pointless claiming you have 12 gb of ram, unless the game is 64 bit you'll never use them.

Thomac
24th Aug 2011, 11:25
it's pointless claiming you have 12 gb of ram, unless the game is 64 bit you'll never use them.It does, however, practically guarantee that the game has 4GB available at all times (Assuming the EXE is Large Address Aware).

WhiteZero
24th Aug 2011, 11:35
I'm going to assume part of the reason this game loads so slow is that all of the game files remain inside of these "bigfile" archives. Why aren't these just extracted into the game directory?

Though I guess the Half-Life series does something similar with the GCF files and it's load times back when HL2 released were pretty long too.

Marmaduke
24th Aug 2011, 12:54
It might not be the hardware, it might be the operating system- this post on the Steam forums seems to indicate that the long load times are to do with Windows 7 64 bit: http://forums.steampowered.com/forums/showthread.php?t=2076041

I could be wrong about that though. If you're posting your system specs, can you include your OS as well as the processor/graphics card/ram/HDD?

As I'm in Europe I'm still waiting for the game to unlock, so it'd be nice to have a fix before Friday...

acrylamidetic
24th Aug 2011, 13:20
Let me know how it goes

I tried defragging with mydefrag. Chose the system drive monthly option (the game is actually installed on my system drive.)

No difference. Loading a save the first time took 43 seconds. I immediately quicksaved then loaded that quicksave, took 43 seconds again.

xfullboost
24th Aug 2011, 13:55
I am experiencing long load times. Averaging at about 30-40 seconds no matter what I do. Shortest I have seen was 24 seconds (in the beginning of the game). Longest has been 50 seconds, (loading the city hub for the first time in a session) Using a single Vertex 3 120gb MI solid state drive on windows 7 64bit.

I also experience stutter when traveling around all areas. Whenever the game loads more of the map it stutters. I drop from about 90fps to 20-30 in some areas, but then right back up to 30fps.

My personal question is this. If we spend 30 seconds loading the city hub, yet as soon as we start walking around the game stutters while loading more of the map, what the hell is that? Something doesn't seem right with that scenario. I feel like I am using a 5 year old computer when playing this game.

P.S. I am enjoying HR very much despite the performance issues, I just open up the Steam browser and look at some augmented porn while the game is loading.

pc specs
Windows 7 Ultimate 64bit
AMD 1090T BE 4.0Ghz [250 x 16.0] @ 1.45v
4x2gb DDR3 2ghz Corsair Dominator GTs 8-9-8-24 1.65v
OCZ Vertex3 120gb MAXIOPS
Asus Crosshair IV Formula
2x Asus Radeon HD 6970 crossfire 11.8
Creative SoundBlaster X-Fi MB

Vimana
24th Aug 2011, 14:03
I too am experiencing very long load times. 30-45 seconds; sometimes more! I mean its not game breaking but it is very annoying. My rig is pretty hefty; this shouldn't be happening.

GPU: Asus Matrix Radeon HD 5870 (3 screens horizontal eyefinity)
CPU: AMD Phenom II 1090T 6 Core
Mobo: Asus Crosshair IV (AMD 890FX Chipset)
Sound: Asus Xonar D2X PCI-x (Output set to dolby digital)
Memory: 4gb Corsair Dominator GT 1600mhz
Disks: OCZ Vertex 3 Max Iops 240gb (Sata 3 mode)
OS: Windows 7 x64

None of my equipment is overclocked. The drivers are all the latest and the OS install was literally done 2 days ago in anticipation of this release.

The irony is I just spent 500 dollars on this new SSD so that I wouldn't have long load times in games anymore, but from what I am reading people with solid states and spinners are having the same load problems.

I watched disk reads and writes during a load, and the SSD isn't really being accessed much. The problem is somewhere else. Likewise, defragmentation is not really the issue, as SSD's do not fragment.

Also I watched the CPU usage during a load, and the processors were all near idle!

I have a theory about it, but I haven't had time to test anything. If the saves are not only stored on the steam cloud, but also loaded off of the steam cloud, then save games might conceivably be loading from off the internet. This would be stupid as depending on the size of the download the bottleneck would be internet download speeds. I find this to be highly unlikely though.

Anyway, I hope my experiences serve to solve this problem.

xfullboost
24th Aug 2011, 14:05
nice rig vimana ;-) looks familiar

Vimana
24th Aug 2011, 14:10
nice rig vimana ;-) looks familiar

Hah! Great minds think alike. Wish I had your video card budget!

xfullboost
24th Aug 2011, 14:12
Hah! Great minds think alike. Wish I had your video card budget!

Wish I had your SSD budget!

acrylamidetic
24th Aug 2011, 14:13
I turned off cloud save, loading initially took 50s. Immediately quicksaved and loaded that save, took 50s.

Vimana
24th Aug 2011, 14:17
Xfullboost check your PM's

musicrab
24th Aug 2011, 14:20
...I have a theory about it, but I haven't had time to test anything. If the saves are not only stored on the steam cloud, but also loaded off of the steam cloud, then save games might conceivably be loading from off the internet....What happens when you run in (Steam) offline mode? (quick save/reload)

Vimana
24th Aug 2011, 14:24
What happens when you run in (Steam) offline mode? (quick save/reload)

Someone else will have to test it, I am at work currently.

OtakuD
24th Aug 2011, 14:25
What happens when you run in (Steam) offline mode? (quick save/reload)

I only play it in offline mode atm as my int is down... Issue has always existed... win 7 x64 / Radeon 4890 / 8GB Ram / 7200RPM drive

musicrab
24th Aug 2011, 14:34
If its not accessing the disk (much) or CPU (much), what is the game doing!

OtakuD
24th Aug 2011, 14:37
If its not accessing the disk (much) or CPU (much), what is the game doing!

I personally think the game is calculating the most efficient way to kill you the next time so that you have to load again...

xfullboost
24th Aug 2011, 14:37
If its not accessing the disk (much) or CPU (much), what is the game doing!

hell, even when the game is running my 6970s never exceed 30% usage. what IS this game doing?

musicrab
24th Aug 2011, 14:39
Note a patch was released a couple of hours ago. Some people have reported improved load times.
http://store.steampowered.com/news/6127/

Question. How much space does a saved game take up?

OtakuD
24th Aug 2011, 14:41
Note a patch was released a couple of hours ago. Some people have reported improved load times.
http://store.steampowered.com/news/6127/

Question. How much space does a saved game take up?

No no no, that was this morning already. No change for me...

Lesardah
24th Aug 2011, 14:53
I reported the same issue last night on the Steam forums. We have a thread going over there as well, which is now up to six pages. Here is the link:

http://forums.steampowered.com/forums/showthread.php?t=2076041&page=6

My system specs are:

Quad Core 2.8 Ghz
Radeon 4870
4GB RAM
2TB 7200 HDD, 1 TB available
Windows XP Pro 32-bit w/SP3 (Yes, I know - time for new OS, no valid excuses here)
Purchased through Steam.

Load times vary from 25 seconds up to 80 seconds. System resources are barely being utilized despite the long loading times.

acrylamidetic
24th Aug 2011, 15:03
Just in case anyone here isn't checking the Steam forum, one tip klkitchens found there was to turn off vsync completely in your GPU control panel. For Catalyst Control Center that meant going to Gaming, and turning Wait for Vertical Refresh all the way to the left to Always Off, not to "Off unless application specifies." For me this dropped my loading times from 40-50s to 20s, which still isn't great but a lot more manageable than 50s. This despite the fact that I had vsync turned off both in the in-game menu and in the out of game set up menu.

Still hope other issues are at play here that will be discovered and help drop the load times even more.

OtakuD
24th Aug 2011, 15:07
Just in case anyone here isn't checking the Steam forum, one tip klkitchens found there was to turn off vsync completely in your GPU control panel. For Catalyst Control Center that meant going to Gaming, and turning Wait for Vertical Refresh all the way to the left to Always Off, not to "Off unless application specifies." For me this dropped my loading times from 40-50s to 20s, which still isn't great but a lot more manageable than 50s. This despite the fact that I had vsync turned off both in the in-game menu and in the out of game set up menu.

Still hope other issues are at play here that will be discovered and help drop the load times even more.

Yeah and then you forget to turn it on again before you play Starcraft 2 and the 500fps it generates melts your card (yes it does physically melt). Thanks for the tip tho will try and report back

Edit: Wow! Totally unexpected!

Initial load with Vsync: 46 seconds
Load with Vsync straight after save in same area: 44 seconds
Initial load without Vsync: 18 seconds
Load without Vsync straight after save in same area: 16 seconds

Now the question is... WHY?!

Oh yeah I also turned Vsync back on and loaded up again just to check it wasn't because it was cached or something, back to 45 secs!

acrylamidetic
24th Aug 2011, 15:16
Yeah and then you forget to turn it on again before you play Starcraft 2 and the 500fps it generates melts your card (yes it does physically melt). Thanks for the tip tho will try and report back

Yah, it's far from ideal because it basically means you have to play the game with crazy screen tearing which is also unacceptable.

tarkin
24th Aug 2011, 15:38
Maybe I should just wait several minutes.

Do you guys ever see the loading wheel stop entirely?

Mine usually stops after 30 seconds or so. If I CtrlAltDel windows will say the game has stopped responding.

Vimana
24th Aug 2011, 16:09
Maybe I should just wait several minutes.

Do you guys ever see the loading wheel stop entirely?

Mine usually stops after 30 seconds or so. If I CtrlAltDel windows will say the game has stopped responding.

The loading wheel has never stopped for me. It just takes forever to load.

FaintDeftone
24th Aug 2011, 16:45
I have a:

AMD Athlon II 3.0ghz Triple core processor
ATI Radeon 5770 1GB PCIE card
4gb RAM
Win7 Pro 64bit

Framrates (despite slight studdering when new areas load) are fine but the load times are very long. I refuse to turn Vsync off because I HATE screen tearing. This makes it to the point where I do not want to really experiment in the game because I don't want to keep hitting load screens if I mess up. It really hurts the game for me.

Parsalyn
24th Aug 2011, 16:53
Win 7 64-bit
Nvidia 470
plenty of ram

Edit* patched I think

vivimancer
24th Aug 2011, 17:12
Strange bug indeed.

My rig:

i5 2500k @ 4.5ghz
MSI 5850 OC w/Cat 11.8
Crucial SSD for Win7 x64
Game on 2xRAID 0 WD Black 640gig
12 gigs DDR3 RAM

That all being said, loading times were a HORRIFIC 35-45 seconds a go (I'm trying to play stealthy...) with Cat 11.6's and Vsync ON and all the bells and whistles on and maxxed out.

I installed the 11.8's, turned off Vsync (in DE:HR NOT CCC) and voila! The police station I used to grab a 45s nap while it was loading I now get in 10 seconds.

Though now I can't load CCC. :nut:

cooper56
24th Aug 2011, 17:45
Ill try defrag see if its speeds stuff up i already used steam one built in you can do with any thing but ill download mydefrag or one to try not use steam's.

tet5uo
24th Aug 2011, 18:02
Yeah this has added a LOT of time to my playthrough spent watching load screens. It's quite a punishment for dying.

If someone can fix the slow loads and slight stuttering when looking around a new area I'd be in love with this game entirely.

My specs in case Devs are reading.

i7 980x CPU, X58 UD9 mobo, 12Gb RAM, 3-way SLI GTX 480, 6x Intel X25M SSDs in raid 0 on a hardware controller, Win7 x64.

Load times are anywhere between 30-50 seconds on this beast of a system.

monkeybiz
24th Aug 2011, 18:09
Anyone have any ideas? 30-something views and no one knows anything?

jaywalker2309
24th Aug 2011, 18:21
So your laptop could read the disc but your desktop couldnt? are you able to copy the files off the disc onto your laptop and then maybe transfer onto a usb stick or something?

vivimancer
24th Aug 2011, 18:29
Ill try defrag see if its speeds stuff up i already used steam one built in you can do with any thing but ill download mydefrag or one to try not use steam's.

Too many people here (including myself) are using SSD's and RAID arrays that should blow load times away. I can, for example, move the WHOLE game from one drive to another faster than it loads levels.

Vsync seems to be the culprit, and in that vein I'd hazard a guess that the load process is FRAME LOCKED and thus having a huge impact on performance during level changes.

A shame too, as the tearing going on without Vsync is giving me a headache. But, better that than falling asleep during level transitions. ;)

OtakuD
24th Aug 2011, 18:50
Too many people here (including myself) are using SSD's and RAID arrays that should blow load times away. I can, for example, move the WHOLE game from one drive to another faster than it loads levels.

Vsync seems to be the culprit, and in that vein I'd hazard a guess that the load process is FRAME LOCKED and thus having a huge impact on performance during level changes.

A shame too, as the tearing going on without Vsync is giving me a headache. But, better that than falling asleep during level transitions. ;)

Yup, frame locked... 30 second+ load gain with Vsync off...

tet5uo
24th Aug 2011, 19:22
I can, for example, move the WHOLE game from one drive to another faster than it loads levels.)


lol this is pretty funny because it's true :)

vivimancer
24th Aug 2011, 19:42
Yup, frame locked... 30 second+ load gain with Vsync off...

Even more telling:
@1920x1200 with the rig outlined above
Vsync off: 180-200 FPS in loading screen, 10 seconds to load save.
Vsync on: 60 FPS in loading screen, 34 seconds to load save.

A third of the framerate, a third of the loading speed. Fun. :cool:

Maybe circumstancial, maybe not. :hmm:

Parsalyn
24th Aug 2011, 19:57
I have the same problem. I thought it was patched, but I was wrong. V-sync does nothing to speed up load times. For me it all depends on where I am at.

Win 7 64-bit
Nvidia 470 - I've tried newer drivers and older ones, nothing helped.

Edit*

I can also load up a save game and then minimize the game while it is loading. Come back ten minutes later, maximize the game, the save has not loaded yet, and it will continue loading where it left off at. LOL

WhiteZero
24th Aug 2011, 20:14
Even more telling:
@1920x1200 with the rig outlined above
Vsync off: 180-200 FPS in loading screen, 10 seconds to load save.
Vsync on: 60 FPS in loading screen, 34 seconds to load save.

A third of the framerate, a third of the loading speed. Fun. :cool:

Maybe circumstancial, maybe not. :hmm:

VSync is meant to lock you in at a framerate that won't cause screen tearing. This would be 60, 30, or 15. No point in comparing FPS with Vsync on and off. But yeah, the Vsync load times are just crazy.

monkeybiz
24th Aug 2011, 20:37
So your laptop could read the disc but your desktop couldnt? are you able to copy the files off the disc onto your laptop and then maybe transfer onto a usb stick or something?

That's what I'm attempting to do now. Doesn't the game have DRM that will require a CD check though? Or, since it's Steamworks, will I not need the DVD?

vivimancer
24th Aug 2011, 20:44
VSync is meant to lock you in at a framerate that won't cause screen tearing. This would be 60, 30, or 15. No point in comparing FPS with Vsync on and off. But yeah, the Vsync load times are just crazy.


Actually, I made the comparison because the FPS are directly relevant. If the loading process is waiting on the rendering thread, which is waiting for the VSYNC signal - it can slow it down proportionally.

Thus noticing a connection between ratio of FPS to loading speed is relevant. :D

OtakuD
24th Aug 2011, 20:49
Actually, I made the comparison because the FPS are directly relevant. If the loading process is waiting on the rendering thread, which is waiting for the VSYNC signal - it can slow it down proportionally.

Thus noticing a connection between ratio of FPS to loading speed is relevant. :D

Yeah +1 to this theory, load times are under 18 secs for me now as apposed to 45+ earlier... (tho tearing is now an issue) This also ties in with the processor/disk usage being minimal during loads, as if its just idling until a frame is rendered...

acrylamidetic
24th Aug 2011, 21:20
I can also load up a save game and then minimize the game while it is loading. Come back ten minutes later, maximize the game, the save has not loaded yet, and it will continue loading where it left off at. LOL

When you alt-tab out I think the game stops everything it is doing and just waits for you to come back. So it doesn't load anything alt-tabbed. If you want to browse or something and keep it loading just use the in-game Steam overlay. It's what has made the load times anywhere near bearable for me (and I spend of most of my loading time browsing for solutions to the load times!)

gwlaw99
24th Aug 2011, 21:21
On the Steam boards, people have been successful reducing load times by turning v-sync off (with the in game toggle).

Rindill the Red
24th Aug 2011, 23:15
Unfortunately I cannot stand playing the game without v-sync. So now I need to turn it off, load, then turn it back on... sigh.

xJudas
24th Aug 2011, 23:17
I got the DLC from the preorder bonus. Occasionally I'll open the game up and hit Continue and an error will come up about the DLC did not load right, and I cannot load any saves. For the most part this only happens when I am not connected to Xbox Live, and no matter how many how many times I restart my Xbox it won't load up right until I move my Xbox across the house to connect to Xbox Live.

What gives?

velius2820
25th Aug 2011, 01:43
I'm sorry i stopped reading after page 2. Anyhow, the changing vertical sync to always off in my nvidia control panel did the trick as it was first stated on page 2. I went from 60 second loads to 14 seconds. Game enjoyment just went through the roof as I can get back to sneaking. Thanks to the guy who found that out.

ZIGS
25th Aug 2011, 01:53
The vsync "fix" seems to work apparently because the loading times are somehow tied to the framerate. I wonder if the speed improvement scales with the framerate (the highter the framerate, the faster the loading times). This could be tested by disabling vsync and then try loading the game with the graphical settings both set to the highest and lowest. I'd test myself but as a dirty European I still can't play it

acrylamidetic
25th Aug 2011, 02:07
I'm sorry i stopped reading after page 2. Anyhow, the changing vertical sync to always off in my nvidia control panel did the trick as it was first stated on page 2. I went from 60 second loads to 14 seconds. Game enjoyment just went through the roof as I can get back to sneaking. Thanks to the guy who found that out.

It might also work to toggle vsync in the in game menu (as stated earlier). That didn't work for me, I had to do it through the ATI control panel, but others have had more success.

tet5uo
25th Aug 2011, 02:21
Okay, I just tested on my system this Vsync theory.

With vsync enabled, a load into Jensen's apartment took 38.8 seconds.
With vsync disabled a load into Jensen's apartment took 38.1 seconds.

Seems like no difference to me. This is on an SSD raid0 array with a hardware controller.

DXDIAG cause devs like those ;P https://docs.google.com/document/d/1N1lJaY-L94pn4z-bkgsMtVeueRBMtViwU_QxRmdfFl4/edit?hl=en_US

cooper56
25th Aug 2011, 02:25
I hope there is patch that fixes load times and alot of issues.

I just hope they dont abandon the game now thats its done.

megabnx
25th Aug 2011, 02:46
After having similar issues to everyone else, I started doing some monitoring to see if I could pinpoint the source of the problem. I originally held my data on a regular HDD and experienced 40 second save load times and 10 second level load times. I migrated over to an SSD and experienced the same thing. I then ran Performance Monitor to see exactly what is going on.

Loading a level from a save (http://imageshack.us/photo/my-images/194/loadsave.jpg/)
Loading a level by walking into it (http://imageshack.us/photo/my-images/825/loadlevel.jpg/)

In each case the solid black line represents disk operations per second. The lighter line underneath it is MB of data read per second. What you should notice is that aside from the spike at the start of the save loading one they look almost identical, exact just a little spread out. On average I seem to be making 50 file loads per second at an average rate of 5MB/s. Intrigued by this near constant rate of file load, I loaded up fraps and redid all of my loads. Much to no surprise, I held steady at almost a constant 50fps in both scenarios. I saw that some people had success with disabling vsync, but even that kept me at 50fps (frames AND files per second). Given all this, it seems safe to agree with the general consensus that the frame rate of the loading screen is an issue. What could be happening is that every frame the process spews out another fileIO request. However this does not explain why (some of us at least) see the same thing happening even with vsync forced off. In addition it is extremely odd that the constant is 50fps despite having a refresh rate of 60hz. Alternatively, the problem could be the reverse, i.e. Its sending out file requests at its constant rate of 50fps, and every time it gets a file back, it syncs the screen and waits for that sync to finish before sending off another request. The reason vsync helps some people is that the fileIO is handled differently depending on hardware, and the people it helped were getting more than my 50 for some arbitrary reason. It would be interesting if one of you who had v-sync fix it could post your loading fps with and without.

As a random extra datapoint, I rebooted my computer from Windows 7x64 into xp x86 and tried running the game then with vsync off (I probably should try it on too....). This time I had 100fps during loading screens and it loaded twice as fast.

tl;dr
The game is reading files as fast as the screen refreshes. Refresh the screen faster please.

EDIT:I have just performed the same tests on my XP partition. Without vsync I got 100fps and ~80 files per second. With it I get 60fps, for f=frames AND files. Dear Eidos, you officially have TWO problems:
1. For some reason you decided to spawn 100 fileIOs/s on my XP partition but only 50 on my 7 despite having identical hardware. This should either be consistent or swapped (allowing more IOs because of 64bit architecture and what have you). Either way, they should both be WAY higher, neither has me anywhere near load.
2. You are only processing one fileIO once every frame. You should be checking all of them each frame, or make this independent. People who fixed it by disabling vsync had more IOs than frames, people like me had more frames than IOs so vsync won't help.
Feel free to send me a check in the mail for my consulting work, with an extra 50% because you wouldn't even give me the source I was debugging.

acrylamidetic
25th Aug 2011, 02:59
Thanks for that fantastic post. I'm running into a weird problem now. Before when I turned off vsync I was getting over 50fps load times and thus getting faster loads. But now after updating drivers and fixing c++ as suggested earlier in the thread even with vsync off I still am locked to 50fps and thus longer load times. I done screwed something up and get terrible screen tearing and long load times.

PneumaticFaxMachine
25th Aug 2011, 03:22
Disabling v-sync helped a lot. Rarely takes over a minute now. I'm running that MyDefrag now, too (and playing as well).

ZIGS
25th Aug 2011, 04:00
After having similar issues to everyone else, I started doing some monitoring to see if I could pinpoint the source of the problem. I originally held my data on a regular HDD and experienced 40 second save load times and 10 second level load times. I migrated over to an SSD and experienced the same thing. I then ran Performance Monitor to see exactly what is going on.

Loading a level from a save (http://imageshack.us/photo/my-images/194/loadsave.jpg/)
Loading a level by walking into it (http://imageshack.us/photo/my-images/825/loadlevel.jpg/)

In each case the solid black line represents disk operations per second. The lighter line underneath it is MB of data read per second. What you should notice is that aside from the spike at the start of the save loading one they look almost identical, exact just a little spread out. On average I seem to be making 50 file loads per second at an average rate of 5MB/s. Intrigued by this near constant rate of file load, I loaded up fraps and redid all of my loads. Much to no surprise, I held steady at almost a constant 50fps in both scenarios. I saw that some people had success with disabling vsync, but even that kept me at 50fps (frames AND files per second). Given all this, it seems safe to agree with the general consensus that the frame rate of the loading screen is an issue. What could be happening is that every frame the process spews out another fileIO request. However this does not explain why (some of us at least) see the same thing happening even with vsync forced off. In addition it is extremely odd that the constant is 50fps despite having a refresh rate of 60hz. Alternatively, the problem could be the reverse, i.e. Its sending out file requests at its constant rate of 50fps, and every time it gets a file back, it syncs the screen and waits for that sync to finish before sending off another request. The reason vsync helps some people is that the fileIO is handled differently depending on hardware, and the people it helped were getting more than my 50 for some arbitrary reason. It would be interesting if one of you who had v-sync fix it could post your loading fps with and without.

As a random extra datapoint, I rebooted my computer from Windows 7x64 into xp x86 and tried running the game then with vsync off (I probably should try it on too....). This time I had 100fps during loading screens and it loaded twice as fast.

tl;dr
The game is reading files as fast as the screen refreshes. Refresh the screen faster please.

EDIT:I have just performed the same tests on my XP partition. Without vsync I got 100fps and ~80 files per second. With it I get 60fps, for f=frames AND files. Dear Eidos, you officially have TWO problems:
1. For some reason you decided to spawn 100 fileIOs/s on my XP partition but only 50 on my 7 despite having identical hardware. This should either be consistent or swapped (allowing more IOs because of 64bit architecture and what have you). Either way, they should both be WAY higher, neither has me anywhere near load.
2. You are only processing one fileIO once every frame. You should be checking all of them each frame, or make this independent. People who fixed it by disabling vsync had more IOs than frames, people like me had more frames than IOs so vsync won't help.
Feel free to send me a check in the mail for my consulting work, with an extra 50% because you wouldn't even give me the source I was debugging.

It's sad that we, the players, have to sometimes do the work of the developers. Also, does this basically mean that the higher your FPS, the faster your loading times?

Parsalyn
25th Aug 2011, 04:08
OK so this is what I found. Nvidia users please try this. Add Deus Ex .exe in your nvidia "manage 3d settings"

V-sync didn't do as much for me as it did for others, so test this as you like, I was still loading with 30secs or so before I did this. At the very bottom of the settings look for this.

Threaded Optimization = on
Triple buffering = off
V-Sync = off

Then click apply, make sure you don't have steam or the game running, as a precaution when changing things.

For some reason the combination of those three give me the fastest load times.

myst
25th Aug 2011, 04:19
If this is a Vsync issue, then why does it not effect all games on all systems, why are some getting decent load times and others over a minute or two?

acrylamidetic
25th Aug 2011, 04:32
If this is a Vsync issue, then why does it not effect all games on all systems, why are some getting decent load times and others over a minute or two?

My understanding is the problem isn't actually vsync. The problem is that loading is tied to the framerate of the load screens. Vsync lowers that framerate thereby increasing the load times. For some people turning off vsync raises that framerate thereby lowering the load times. But for others changing vsync doesn't appear to change the loading screen framerate. This part I don't understand. For me, earlier today turning off vsync did raise the framerates of the loading screen thereby lowering the load times. But after updating my drivers and repairing C++ now vsync has no effect on the loading screens.

I suspect people with 120Hz monitors have faster load times even with vsync on because their framerates should be 120, not 60. Then again, I'm getting 50fps despite having a 60hz monitor so maybe not.

Lesardah
25th Aug 2011, 05:21
After having similar issues to everyone else, I started doing some monitoring to see if I could pinpoint the source of the problem. I originally held my data on a regular HDD and experienced 40 second save load times and 10 second level load times. I migrated over to an SSD and experienced the same thing. I then ran Performance Monitor to see exactly what is going on.

Loading a level from a save (http://imageshack.us/photo/my-images/194/loadsave.jpg/)
Loading a level by walking into it (http://imageshack.us/photo/my-images/825/loadlevel.jpg/)

In each case the solid black line represents disk operations per second. The lighter line underneath it is MB of data read per second. What you should notice is that aside from the spike at the start of the save loading one they look almost identical, exact just a little spread out. On average I seem to be making 50 file loads per second at an average rate of 5MB/s. Intrigued by this near constant rate of file load, I loaded up fraps and redid all of my loads. Much to no surprise, I held steady at almost a constant 50fps in both scenarios. I saw that some people had success with disabling vsync, but even that kept me at 50fps (frames AND files per second). Given all this, it seems safe to agree with the general consensus that the frame rate of the loading screen is an issue. What could be happening is that every frame the process spews out another fileIO request. However this does not explain why (some of us at least) see the same thing happening even with vsync forced off. In addition it is extremely odd that the constant is 50fps despite having a refresh rate of 60hz. Alternatively, the problem could be the reverse, i.e. Its sending out file requests at its constant rate of 50fps, and every time it gets a file back, it syncs the screen and waits for that sync to finish before sending off another request. The reason vsync helps some people is that the fileIO is handled differently depending on hardware, and the people it helped were getting more than my 50 for some arbitrary reason. It would be interesting if one of you who had v-sync fix it could post your loading fps with and without.

As a random extra datapoint, I rebooted my computer from Windows 7x64 into xp x86 and tried running the game then with vsync off (I probably should try it on too....). This time I had 100fps during loading screens and it loaded twice as fast.

tl;dr
The game is reading files as fast as the screen refreshes. Refresh the screen faster please.

EDIT:I have just performed the same tests on my XP partition. Without vsync I got 100fps and ~80 files per second. With it I get 60fps, for f=frames AND files. Dear Eidos, you officially have TWO problems:
1. For some reason you decided to spawn 100 fileIOs/s on my XP partition but only 50 on my 7 despite having identical hardware. This should either be consistent or swapped (allowing more IOs because of 64bit architecture and what have you). Either way, they should both be WAY higher, neither has me anywhere near load.
2. You are only processing one fileIO once every frame. You should be checking all of them each frame, or make this independent. People who fixed it by disabling vsync had more IOs than frames, people like me had more frames than IOs so vsync won't help.
Feel free to send me a check in the mail for my consulting work, with an extra 50% because you wouldn't even give me the source I was debugging.

Excellent methodology. While we cannot say for sure without knowledge of the source code, it seems like this is not an engine issue as I feared when the problem first showed up. I was thinking that if the problem lied within the game engine (how it loads save data, specifically) might take weeks to fix.

Your research into the problem seems to show more of an issue with the loading screen itself interrupting the process of loading a game. If that is all it is, then the fix should be relatively minor, right?

Over at the Steam forums, the "Slow Loading" thread has gotten nearly 8000 views, so it seems to be a popular issue. I've gone ahead and pleaded with Square Enix's tech support to give us an update on this issue as well. No one has let us know that this is being investigated in an official capacity yet, which is kind of frustrating.

myst
25th Aug 2011, 05:21
acrylamidetic - I am not sure of the 120 vs 60, I have a kick ass monitor with a response time of 2 ms, and yet load screen loading time are often over 2 minutes.

I am new to all of this techy stuff, but while they did the alpha and beta testing, wouldn't you think someone would have said *hey, taking 2 mins to load the load screens is seriously gonna tick some people off*, or perhaps absolutely no one in all the testing had this problem? I have read where people were ticked off with the slow loading on the consoles of 24 seconds, right now, 24 seconds is sounding like heaven.

myst
25th Aug 2011, 05:31
acrylamidetic - I am not sure of the 120 vs 60, I have a kick ass monitor with a response time of 2 ms, and yet load screen loading time are often over 2 minutes.

I am new to all of this techy stuff, but while they did the alpha and beta testing, wouldn't you think someone would have said *hey, taking 2 mins to load the load screens is seriously gonna tick some people off*, or perhaps absolutely no one in all the testing had this problem? I have read where people were ticked off with the slow loading on the consoles of 24 seconds, right now, 24 seconds is sounding like heaven.

Parsalyn
25th Aug 2011, 05:40
I'm down to about a 12 second load time now. Bigger areas take 1-3 seconds longer.

OtakuD
25th Aug 2011, 05:44
acrylamidetic - I am not sure of the 120 vs 60, I have a kick ass monitor with a response time of 2 ms, and yet load screen loading time are often over 2 minutes.

I am new to all of this techy stuff, but while they did the alpha and beta testing, wouldn't you think someone would have said *hey, taking 2 mins to load the load screens is seriously gonna tick some people off*, or perhaps absolutely no one in all the testing had this problem? I have read where people were ticked off with the slow loading on the consoles of 24 seconds, right now, 24 seconds is sounding like heaven.

Have you tried disabling vsync on your GPU control panel as well as the game config? Mine didnt work with the vsync from the control panel alone, in fact that did nothing, the game config did the trick... Also maybe get fraps so you can monitor what FPS you are getting on both accounts and if you are truly vsynced

xJudas
25th Aug 2011, 06:56
The exact message when I try to load up my gamesave says "LOAD ERROR - The downloadable content required to play this saved game appears to be missing. Please re-download it and try again." Only happens when I can't connect to Xbox Live, and I don't have a good enough connection to get into the market place to download again, it's a wonder I got it in the first place. Why does this only happen offline?

OtakuD
25th Aug 2011, 13:52
Any official word on this issue? Think we'll get a fix before the weekend? :(

demoche
25th Aug 2011, 14:12
Am on vista32bit
ATI4850

Left Catalyst vsync at 'On, unless program specifies'
turned it off in DE config
Loading times went from 2-3min with vsync on to 30-45sec with it off
Gotta say its an odd issue

tarkin
25th Aug 2011, 15:02
Am on vista32bit
ATI4850

Left Catalyst vsync at 'On, unless program specifies'
turned it off in DE config
Loading times went from 2-3min with vsync on to 30-45sec with it off
Gotta say its an odd issue

I tried turning vsync off myself last night. While I was still unable to load the game, at all, the loading wheel stopped spinning significantly sooner than it would have with vsync on.

OtakuD
25th Aug 2011, 15:08
I tried turning vsync off myself last night. While I was still unable to load the game, at all, the loading wheel stopped spinning significantly sooner than it would have with vsync on.

Im no expert but to me it sounds like maybe you have some corrupt files, try verifying the installation
right click->properties->local files->verify integrity of game cache

Dreossk
25th Aug 2011, 15:25
So is there a plan to fix those 15+ seconds loadings? If not, can you at least allow the game to load while we alt-tab? I don't want to stay to the same screen waiting for that long.

drewho
25th Aug 2011, 15:32
star wars force unleashed 2 had the same loading issues tied to the fps, in fact the game was locked at 30fps so it was even worse, never got fixed as far as i know.

does DXHR use the same engine? i have no idea :scratch:

also i have the sneaking suspicion that the stutter issue is related to this loading fps link problem

mortuus
25th Aug 2011, 15:41
Weird its seems the leaked alpha was faster and more stable then final game lol..

drewho
25th Aug 2011, 15:45
well i had all the same problems in the leaked alpha, im shocked these issues were never fixed

jtwizzy
25th Aug 2011, 16:19
OK so this is what I found. Nvidia users please try this. Add Deus Ex .exe in your nvidia "manage 3d settings"

V-sync didn't do as much for me as it did for others, so test this as you like, I was still loading with 30secs or so before I did this. At the very bottom of the settings look for this.

Threaded Optimization = on
Triple buffering = off
V-Sync = off

Then click apply, make sure you don't have steam or the game running, as a precaution when changing things.

For some reason the combination of those three give me the fastest load times.
Could you post your before and after loading times?

I cant believe this game has some of the worst loading times ever.

OtakuD
25th Aug 2011, 16:27
Could you post your before and after loading times?

I cant believe this game has some of the worst loading times ever.

Here are mine if they are of any use:

Initial load with Vsync: 46 seconds
Load with Vsync straight after save in same area: 44 seconds
Initial load without Vsync: 18 seconds
Load without Vsync straight after save in same area: 16 seconds

Now the question is... WHY?!

Oh yeah I also turned Vsync back on and loaded up again just to check it wasn't because it was cached or something, back to 45 secs!

jtwizzy
25th Aug 2011, 16:53
Mine seem to drop only a couple of seconds with vsync off, I have an GT 460 SE card.

Parsalyn
25th Aug 2011, 17:57
Could you post your before and after loading times?

I cant believe this game has some of the worst loading times ever.

My load time was at 45, then v-sync off it was around 30, then it lowered to about 15 secs with the other settings I detailed. Today I found out that it takes longer or shorter to load depending on where I am.

CapTN Riggz
25th Aug 2011, 18:06
Registered just to reply on this thread

Loading new areas is taking roughly 40 seconds to 60 seconds

Loading from F5 quick save via F9 Quick load (same area) is taking upwards of 40-50 seconds.

Timed this all on stop watch btw.

Significant thread http://forums.steampowered.com/forums/showthread.php?t=2076041&page=6 also focusing on this same issue, this is optimization issue in my opinion as folks with SSD's are complaining of similar load times.

This game is AMAZING, but these load times are severely limiting ability to experiment with game and environment, as quick saving and quick loading is necessary when said experiments "fail" : ) Please work on a patch for this, otherwise this game is AAA stuff. Thank you.

Specs

I7 960 @ 3.2ghz
Crucial DDR1333 6GB
1TB 7200 RPM Caviar Green (freshly defragged prior to this test)
GTX 480 w/ 275.33


*EDIT* Also Vsync tricks for me at least, did not work at all. Loading times stayed exactly the same, forced vsync off via nvidia contorl panel and in game.

CapTN Riggz
25th Aug 2011, 18:17
After having similar issues to everyone else, I started doing some monitoring to see if I could pinpoint the source of the problem. I originally held my data on a regular HDD and experienced 40 second save load times and 10 second level load times. I migrated over to an SSD and experienced the same thing. I then ran Performance Monitor to see exactly what is going on.

Loading a level from a save (http://imageshack.us/photo/my-images/194/loadsave.jpg/)
Loading a level by walking into it (http://imageshack.us/photo/my-images/825/loadlevel.jpg/)

In each case the solid black line represents disk operations per second. The lighter line underneath it is MB of data read per second. What you should notice is that aside from the spike at the start of the save loading one they look almost identical, exact just a little spread out. On average I seem to be making 50 file loads per second at an average rate of 5MB/s. Intrigued by this near constant rate of file load, I loaded up fraps and redid all of my loads. Much to no surprise, I held steady at almost a constant 50fps in both scenarios. I saw that some people had success with disabling vsync, but even that kept me at 50fps (frames AND files per second). Given all this, it seems safe to agree with the general consensus that the frame rate of the loading screen is an issue. What could be happening is that every frame the process spews out another fileIO request. However this does not explain why (some of us at least) see the same thing happening even with vsync forced off. In addition it is extremely odd that the constant is 50fps despite having a refresh rate of 60hz. Alternatively, the problem could be the reverse, i.e. Its sending out file requests at its constant rate of 50fps, and every time it gets a file back, it syncs the screen and waits for that sync to finish before sending off another request. The reason vsync helps some people is that the fileIO is handled differently depending on hardware, and the people it helped were getting more than my 50 for some arbitrary reason. It would be interesting if one of you who had v-sync fix it could post your loading fps with and without.

As a random extra datapoint, I rebooted my computer from Windows 7x64 into xp x86 and tried running the game then with vsync off (I probably should try it on too....). This time I had 100fps during loading screens and it loaded twice as fast.

tl;dr
The game is reading files as fast as the screen refreshes. Refresh the screen faster please.

EDIT:I have just performed the same tests on my XP partition. Without vsync I got 100fps and ~80 files per second. With it I get 60fps, for f=frames AND files. Dear Eidos, you officially have TWO problems:
1. For some reason you decided to spawn 100 fileIOs/s on my XP partition but only 50 on my 7 despite having identical hardware. This should either be consistent or swapped (allowing more IOs because of 64bit architecture and what have you). Either way, they should both be WAY higher, neither has me anywhere near load.
2. You are only processing one fileIO once every frame. You should be checking all of them each frame, or make this independent. People who fixed it by disabling vsync had more IOs than frames, people like me had more frames than IOs so vsync won't help.
Feel free to send me a check in the mail for my consulting work, with an extra 50% because you wouldn't even give me the source I was debugging.


I think this guy is on to something, question is will they actually listen and patch this? Thinking of putting game on hold for now, it is a great game but I love to experiment and not feel constricted to the fact that if I quick load ... I will be sitting staring at the load screen more often then playing the game.

jaywalker2309
25th Aug 2011, 18:43
We have not stopped listening.

CapTN Riggz
25th Aug 2011, 18:44
<3 Thanks for reply Jay

Nice to know a developer cares for sure!

tet5uo
25th Aug 2011, 19:06
I'm seeing no difference with vsync on or off.. why is this somehow cutting people's load times in half... still 40-50 seconds no matter what i've done... good incentive to try to not die lol.

brucek2
25th Aug 2011, 19:13
Forcing off vsync at the nvidia control panel worked for me: load times for one of the early zones dropped from 26 seconds to 10 seconds. This is on Win7 x64, GTX 460, Intel 320 SSD.

That said this still needs fixing: 1) having to leave vysnc off is subjecting me to a fair amount of tearing; and 2) 10 seconds is still too slow.

I'm with the other posters who are suspecting that somewhere in the loading process, there's a task that's programmed to wait for a screen refresh. It would be nice to get this unblocked.

I turned it off at the nvidia control panel because I've seen posts saying that the in-game menu will not successfully disable vsync at the loading menu. I didn't confirm that one way or other myself before jumping straight to the control panel.

How did this game get all the way through internal, alpha, and beta testing with no one flagging this? You'd think developers alone would've made it a top priority just for their own efficiency: think how much time each of them must have wasted over the past 2-3 years staring at the loading screen while doing testing.

tarkin
25th Aug 2011, 19:22
Im no expert but to me it sounds like maybe you have some corrupt files, try verifying the installation
right click->properties->local files->verify integrity of game cache

have done that a few times as well as redownloading and installing the game again. No luck there.

filth
25th Aug 2011, 19:35
Just chiming in as I'm experiencing the same issue.

CPU: Intel Q9550 Yorkfield 2.83GHz
GPU: XFX Radeon HD 6850 1GB
Memory: 4GB
HD: Seagate Barracuda 7200 RPM 1TB (220 GB Free)

Load times are 30-40 seconds on average. It makes it a little too frustrating to try to play stealth as I'm a chronic reloader. I'm going to start a new game when I go home and just go in guns blazing I think.

Jay, has there been any response from whichever team would be in charge of addressing this issue? Has it been acknowledged yet and has there been any decision as to whether a patch will be released? Any preliminary ETA's? I'm not asking this to be pushy or needy, but if there's a realistic chance a patch might come out in a couple of weeks, then I don't mind putting the game on hold so that I can play it how I'd like. Otherwise, I'll suck it up and enjoy what is otherwise a great product.

Thanks for your help and any information you can provide.

CapTN Riggz
25th Aug 2011, 19:37
Bruce2K is your monitor 120hz or 60hz?

brucek2
25th Aug 2011, 19:43
Its 60hz. So turning vsync off upped my frame rates at the loading screen from 60 to something like 150 (approximate from memory.)

My guess is the people who aren't getting any relief from disabling vsync, are folks who were already getting frame rates under their monitor's refresh rate anyway.

CapTN Riggz
25th Aug 2011, 19:46
Mine is 60hz also and disabling vsync did not help me Hrmmmm there goes my theory !

jaywalker2309
25th Aug 2011, 19:52
Thanks guys, really appreciate all the things you been trying to help find a solution.. hopefully we can reward your patience shortly, like very very shortly

like now..!

New patch live folks..

CapTN Riggz
25th Aug 2011, 20:20
Oh my god this is awesome, thank you very much dev team. I was on my couch watching Appleseed ... looked at this forum on my cell phone and couldn't believe it! Downloading patch now : )

sparky01gt
25th Aug 2011, 20:20
I had load times over 20 seconds, until I turned vsync off and then my load times were about half that. Since that was still too long I used the Steam Mover app to move the install directory of the game to my SSD. That
brought my load times down to under 3 seconds. :)
here is the app:
http://www.traynier.com/software/steammover

my rig is
i5 2500K
msi 460gtx 1gb ddr3 with latest drivers
8GB DDR3 system ram
128GB Crucial M4 SSD
ASUS P8P67 sandy bridge motherboard
WIndows 7 64bit


edit: I had noticed steam was updating the game so now i don't know if the quick loads were because of the patch or not, but either way I'm not complaining

acrylamidetic
25th Aug 2011, 20:25
Thanks guys, really appreciate all the things you been trying to help find a solution.. hopefully we can reward your patience shortly, like very very shortly

like now..!

New patch live folks..

My load times went from 50s to 10s. Thank you!

filth
25th Aug 2011, 20:32
Thanks guys, really appreciate all the things you been trying to help find a solution.. hopefully we can reward your patience shortly, like very very shortly

like now..!

New patch live folks..

Thank you so much! And please pass my thanks on to the team responsible. I can't wait to get home and try this out.

tet5uo
25th Aug 2011, 20:36
WOW!

The Patch worked whatever you did! Load times went from 48 seconds to 5 seconds ! :)

Lesardah
25th Aug 2011, 20:36
Thanks guys, really appreciate all the things you been trying to help find a solution.. hopefully we can reward your patience shortly, like very very shortly

like now..!

New patch live folks..

Wow, excellent!!!! My load speed went from 30 seconds to a very respectable 8 seconds. 8 seconds, from the main menu, is NO PROBLEM.

THANK YOU for interacting with us through this whole thing. It's great to know someone is listening. Additionally, thank Eidos for not just listening, but FIXING the problem inside of 48 hours.

alyon724
25th Aug 2011, 20:37
Running

2600k @ 4.8Ghz
128GB M4 SSD
Sli GTX 470
4GB of ddr3-1600
On windows 7 x86
3x 60Hz 24" LED monitors

Loading times vary from 15 to 50 seconds depending on the area. Vsync is turned off in game. Have not had a chance to mess with the nvidia control panel settings yet. It has been very frustrating giving I am doing a stealth playthrough. LOADING PROBLEM FIXED W/ PATCH.

Btw, despite having a 5760x1080 setup I am playing at 1920x1080 due to non existent support for nvidia surround. SSAO doesn't seem to do anything but disable my mouse lol. Animations also seem very jittery. I tend to just read the text to keep my mind off the jittery characters giving the dialogue.

DESPITE these problems the game has been very enjoyable.

jaywalker2309
25th Aug 2011, 20:38
Running

2600k @ 4.8Ghz
128GB M4 SSD
Sli GTX 470
4GB of ddr3-1600
On windows 7 x86
3x 60Hz 24" LED monitors

Loading times vary from 15 to 50 seconds depending on the area. Vsync is turned off in game. Have not had a chance to mess with the nvidia control panel settings yet. It has been very frustrating giving I am doing a stealth playthrough.

Btw, despite having a 5760x1080 setup I am playing at 1920x1080 due to non existent support for nvidia surround. SSAO doesn't seem to do anything but disable my mouse lol. Animations also seem very jittery. I tend to just read the text to keep my mind off the jittery characters giving the dialogue.

DESPITE these problems the game has been very enjoyable.
have you tried since we just patched?

xfullboost
25th Aug 2011, 20:46
New patch fixed it. I loaded up a level in 7 seconds! WOOHOO! good job Nixxes!

CapTN Riggz
25th Aug 2011, 20:59
My other post didn't send, Just want to thank you again dev team. Mostly these days it feels that once a game is released, there is little support (except for certain developers). This is really awesome, load times went from 40-50 seconds on quick load to 8 seconds. Massive improvement, and a really fast response from you guy's.

Thank you for listening and have a great weekend all!

Vimana
25th Aug 2011, 21:16
I just want to say thank you for being so prompt on fixing this problem. Only twice in my life has a patch been made as quickly in response to a bug on a game I was playing.

Kudos to the support staff and development team!

alyon724
25th Aug 2011, 21:17
have you tried since we just patched?

I've been at work. Given the response in other threads the loading times are likely fixed. Thanks guys.


Nvidia surround issues remain *evil glare*

tet5uo
25th Aug 2011, 21:41
Nvidia surround issues remain *evil glare*

lol yeah I'm playing on one screen as the neck gets sore from trying to see the HUD on the far left monitor.

I'm hoping they'll fix us up in a patch, as they seem to be committed to improving this game.

alyon724
25th Aug 2011, 21:47
lol yeah I'm playing on one screen as the neck gets sore from trying to see the HUD on the far left monitor.

I'm hoping they'll fix us up in a patch, as they seem to be committed to improving this game.

Its been a good start. Let's hope they keep it up.

cooper56
25th Aug 2011, 22:01
Thank you for quick patches. Load times much faster now around 5 seconds now down from 20 seconds.

timothydog76
26th Aug 2011, 01:00
Great work on the patch! My load times went from 30+ seconds to 8 with my SSD.

samssf
26th Aug 2011, 01:22
Wow I'm impressed, loading times are indeed a lot faster. Thanks for taking the issue seriously and fixing it.

Parsalyn
26th Aug 2011, 02:31
My load time has changed significantly in regards to V-sync. On a game that is already loaded and hitting the quickload button:
V-sync on = 14 seconds
V-sync off = 12 seconds

Thanks devs for working on this so quickly. Now if only the game would load as soon as I think of it... do you have any implants for that?

silverphoenix512
26th Aug 2011, 02:49
OK so this is what I found. Nvidia users please try this. Add Deus Ex .exe in your nvidia "manage 3d settings"

V-sync didn't do as much for me as it did for others, so test this as you like, I was still loading with 30secs or so before I did this. At the very bottom of the settings look for this.

Threaded Optimization = on
Triple buffering = off
V-Sync = off

Then click apply, make sure you don't have steam or the game running, as a precaution when changing things.

For some reason the combination of those three give me the fastest load times.


Hi signed up to add my two cents to this.

Thanks Parsalyn this worked like a charm! My load times went from 35-40 secs down to 10-12 secs.

Although I haven't tested the load time(s) extensively, it's holding up so far...(knock on wood)

I think out of the 10 hours of gameplay I must have spent approx. 1h in wait times for the screens to load, as I re-loaded alot :hmm:

My current PC rig, which I bought a few days ago:

i5-2500K
P67 Extreme6
8GB G.Skill Sniper 1600
GeForce GTX550 Ti
Windows 7 Ultimate x64 (with 179GB free space)

Also, I feel this to me seems like a 'band-aid' solution, as I'm sure there are players out there who don't want these options turned off/on and hopefully developers will fix this with the next patch.

The game has just gone from a 8.5 to a 9.0 in my books! :)

EDIT: I didn't notice that the patch was out already...I feel retarded...

Dreossk
26th Aug 2011, 02:56
Good patch. The loading went from an unplayable 15-20 sec to a more acceptable 8-10sec. Keep up the good work and continue patching it to make it go on par with the other games' 3-4 sec.

skyguy
26th Aug 2011, 06:17
This is a great reason why steam is really a premium content delivery method of getting patches out as soon as they are fixed. Just imagine getting a game like Rockstars GTA3 patch it took half a year before they were able to fix the loading times in that game.

This game was released only a couple days ago and has already had 2-3 patches released and it is delivered straight to the user without another third party to approve it. And it took only 3 days from release to fix the slow loading times.

Thanks Eidos for the quick updates, I've got a 55" 3D Passive screen with AMD HD3D technology that you can show off if you can fix it fast enough!

dann
26th Aug 2011, 06:40
Hello,I bought Cd-game.I insall it , end first mission in lab, and when next mission is loading the game is darting out to Windows!What should I do?

Elthrai
26th Aug 2011, 08:03
I have similar but strange issue.

After completing 1st mission in factory, i am returning back to SI and trying to go outside after taking Quests, but game is constantly loading area with no HDD reading od sth like that, -Steam version.

jaywalker2309
26th Aug 2011, 08:18
Just a quick FYI, once you're installed it doesnt actually matter if you installed from a CD or download from steam. Steams platform is actually designed so that no matter `source` of install every gamer is running the same files..

Elthrai
26th Aug 2011, 08:23
I know but what i want to know is that if there is any known solution to my problem.

jaywalker2309
26th Aug 2011, 08:37
I know but what i want to know is that if there is any known solution to my problem.

Which point is it sticking? have you got back to SI and walking around?

Elthrai
26th Aug 2011, 08:43
as i wrote before, got back to SI and going out through the main gate (with two guards), have to go to sam clinic(quest from boss)

rajkosto
26th Aug 2011, 08:43
TURN OFF VSYNC.

this is the same problem that gta4 had, if you had vsync on, the loading times would take FOREVER vs vsync off
this is because they put the loading in the SAME THREAD as the display, so if you have vsync on, it will wait for your monitor to refresh before loading the next thing
my loading times were halved by turning vsync off

jaywalker2309
26th Aug 2011, 09:02
as i wrote before, got back to SI and going out through the main gate (with two guards), have to go to sam clinic(quest from boss)

ahh so its when the sequence for showing take off would occur.. can you try going to settings and turning off post processing? see if that helps


TURN OFF VSYNC.

this is the same problem that gta4 had, if you had vsync on, the loading times would take FOREVER vs vsync off
this is because they put the loading in the SAME THREAD as the display, so if you have vsync on, it will wait for your monitor to refresh before loading the next thing
my loading times were halved by turning vsync off

So nothing to do with the patch we released 12 hours ago then? ;)

Daz1967
26th Aug 2011, 09:11
If the loading times are several seconds quicker with v-sync disabled then that's a bug IMO and the developers should patch it to either fix it properly or, as a workaround, have the game temporarily disable v-sync while it loads the area then re-enable it once it is completed for those who've enabled it. Since only a static image is displayed during the loading no screen tearing would be noticeable anyway. They just need to make sure a 60 fps cap is in place only for this loading screen though to avoid the 5,000 fps bug of StarCraft II!!! That seems like such an obvious fix here that it's a shame Black Rock, creators of the awesome-apart-from-its-awful-loading-times-with-vsync-on-PURE, didn't use it! Oh well.

Turning v-sync off in DX:HR is not an option for me I'm afraid as I despise screen tearing so I always enable v-sync and triple buffering (via D3DOverrider) for every game I play.

jaywalker2309
26th Aug 2011, 09:15
Daz - are you just reading the first post? :) The patch fixes this :) and its not by disabling vsync on the loading screens, since people did many tests prior to the patch and some showed disabling vsync hardly helped at all, and the improvements since the patch far outweigh any gain they DID get disabling vsync :)

Daz1967
26th Aug 2011, 09:26
@jaycw2309 - Ooops, I guess I must have been then. Sorry about that.

That's great news then. It's also excellent that the developers have patched the major issues so quickly as I should get my UK copy today so I should be able to play free of the issues that have annoyed US players for the past few days. Good work. :thumb:

jaywalker2309
26th Aug 2011, 09:29
@jaycw2309 - Ooops, I guess I must have been then. Sorry about that.

That's great news then. It's also excellent that the developers have patched the major issues so quickly as I should get my UK copy today so I should be able to play free of the issues that have annoyed US players for the past few days. Good work. :thumb:

Heh no worries at all, i've changed the subject and added an amend to the OP so hopefully helps people :)

dann
26th Aug 2011, 09:38
And whats about my problem?Game is just darting out during loading next mission after 1st one!

jaywalker2309
26th Aug 2011, 10:09
And whats about my problem?Game is just darting out during loading next mission after 1st one!

So you've done first mission, gone back to SI, and are about go board the ship again? have you tried disabling post processing from the setup program? just to see if it lets you past that point?

dann
26th Aug 2011, 11:04
yes,I tried to switch off post processing but it don't work-game is still dart out to windows

jaywalker2309
26th Aug 2011, 11:08
yes,I tried to switch off post processing but it don't work-game is still dart out to windows

thanks for trying for me, trying to find some sort of pattern.. If you run `eventvwr.msc` do you see any application errors that relate to Deus?

dann
26th Aug 2011, 11:13
hmm...sorry,where i can find eventvwr.msc ?

jaywalker2309
26th Aug 2011, 11:16
hmm...sorry,where i can find eventvwr.msc ?

Bring up Run window (windows key and R) and type it in there.. will run for you. its the windows event viewer.

dann
26th Aug 2011, 11:17
Ok!I understand where is it.No...there is no errors relate to Deus ex

jaywalker2309
26th Aug 2011, 11:21
Ok!I understand where is it.No...there is no errors relate to Deus ex

no errors at all for today? may not be deus `crashing` if you see what i mean..

dann
26th Aug 2011, 11:26
Hmm...its really strange, but there is no errors by deus..

dann
26th Aug 2011, 11:27
steam say me some time later that it need defragging , but i have no time so i didn't do it...Maybe it's reason?

jaywalker2309
26th Aug 2011, 11:57
steam say me some time later that it need defragging , but i have no time so i didn't do it...Maybe it's reason?

never any harm.. if u have to pop out or get food etc do it then during down time etc..

OtakuD
26th Aug 2011, 15:32
Thanks so much, load issues are non-existant! Happppppyyyy!!!! :)

vivimancer
26th Aug 2011, 18:38
WOW!

The Patch worked whatever you did! Load times went from 48 seconds to 5 seconds ! :)

Yup. 35-45 second load times are now *8* seconds for most levels. Thanks guys! :flowers:

:thumb:

Len17
27th Aug 2011, 16:35
Yup. 35-45 second load times are now *8* seconds for most levels.
And about 95% less frustrating. Thanks for the fix!

csuperman7
31st Aug 2011, 14:02
Hello Eidos,

There is a problem that a few of us are having in Chapter 12. When we try to exit one area and enter another, the game starts to load the new area, but never finishes. I've personally left the game open a half an hour and it stays on the loading screen. But it doesn't freeze as the icon still moves and if you try to force exit with [Alt]-[F4], the game asks you if you are sure you want to quit.

There are various PC users with very different specs and one XBOX user with the same complaint. We'd really love to get any feedback from Eidos on how to fix this, work around it, or provide any information that could be useful in patching this error. Because, as of right now, we are stuck in the game and cannot continue playing.

The link to thread (where you can see al the various complaints) is this: http://forums.eidosgames.com/showthread.php?t=120316

Thank you and we hope for a quick response.

fegge
31st Aug 2011, 21:26
Just want to bump csuperman7's post before me. This needs to be taken seriously. Cant continue with the game, forced to start all over if a fix or solution ain't coming. Just an official response that this is being looked in to would be much appreciated.

Azurewind
1st Sep 2011, 01:30
Just want to bump csuperman7's post before me. This needs to be taken seriously. Cant continue with the game, forced to start all over if a fix or solution ain't coming. Just an official response that this is being looked in to would be much appreciated.


My thoughts exactly. I would recommend putting this near the top of the priority list, as it has the potential to be completely gamebreaking depending on how meticulously the player saves.

http://forums.eidosgames.com/showthread.php?t=120316

Bobob
16th Sep 2011, 19:28
Huh, hope people don't mind if I repeat my other post but I didn't realise there was a specific 'loading' thread.

"Something I'd like to report - this patch HAS fixed post load stuttering I had (though personally it wasn't a big issue for me), however I've noticed when you finish the hostage scene with Sanders and it loads the next section it takes twice as long as it used to, and the 'loading' animations (spinning wheel, bars that go back and forth) judder and freeze. This never used to happen and it doesn't seem to happen in any other section (at least around that part. I've not yet played through enough to see if it happens elsewhere). "

NixxesSoftware
16th Sep 2011, 20:23
It is expected for loading to take a little longer again compared to the previous patch. Some work that used to be done on-demand when the game was running is now done at loading time. This means some stuttering previous seen during the game will now be seen on the loading screen.

How much stuttering you see there is quite dependent on your machine, graphics drivers, whether you run DX11 or DX9, and on the amount of changes in game data between one section and the next.

lordrahmo
4th Mar 2012, 07:04
There is a problem that cause Deus Ex - HR to fail to load under windows 8


Events prior to the issue
will happen if you have installed and run Deus Ex under your old OS (say windows 7) and then updated to windows 8.

The resulting problem
is that when you run Deus Ex it asks is you want to play or set-up but both options actual do nothing.

The Fix
Verify the Deus Ex install in steam then run the game this will reinstall the direct X package you are missing and the game will then run fine. Alternately I believe installing ANY other steam game will also fix this.

The Cause
Steam installs some direct X files every time a game is run for the first time (if you have lots of steam games you are sure to be sick of seeing it do this). Well those files don't come across in the upgraded to windows 8 so they need to be reinstalled.


I posted this here in the hopes that it can help others get this (or I think ANY other steam game running). It would be great if this could get a sticky so that it can save as many people as possible from this issue (alternately I am happy for this fix to be copied where ever it will help, [credit for working it out would be nice if you copy it[)


Regards

Lordrahmo

Lady_Of_The_Vine
8th Mar 2012, 00:39
There is a problem that cause Deus Ex - HR to fail to load under windows 8


Events prior to the issue
will happen if you have installed and run Deus Ex under your old OS (say windows 7) and then updated to windows 8.

The resulting problem
is that when you run Deus Ex it asks is you want to play or set-up but both options actual do nothing.

The Fix
Verify the Deus Ex install in steam then run the game this will reinstall the direct X package you are missing and the game will then run fine. Alternately I believe installing ANY other steam game will also fix this.

The Cause
Steam installs some direct X files every time a game is run for the first time (if you have lots of steam games you are sure to be sick of seeing it do this). Well those files don't come across in the upgraded to windows 8 so they need to be reinstalled.


I posted this here in the hopes that it can help others get this (or I think ANY other steam game running). It would be great if this could get a sticky so that it can save as many people as possible from this issue (alternately I am happy for this fix to be copied where ever it will help, [credit for working it out would be nice if you copy it[)


Regards

Lordrahmo



Many thanks for sharing this solution. It has been added to updates on first page. :thumb: