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View Full Version : TECHNICAL/All Platforms - Q&As - Controls, Cheats, Command Screen, Saves, Loads



JoeF
20th Aug 2011, 11:55
*Moderator Edit*

Use this thread for technical questions regarding all platforms.

See summary of Q&A's for quick answers.




___


Summary of Q&As:


There are no cheats in the game...



PC has some `commandline`things people will find :)


The game uses steamcloud so all your saves are stored locally and synced up to the cloud when you exit out. If you log into your account on another pc you get your saves immediately...

PC has 99 save slots. *ahem* will have 99 slots very shortly!!!



Users experiencing a crash on launch relating to a ATI dll file.. for nVidia users this seems related to a file in the system32 or syswow (syswow64) folder under the Windows folder (depending if 32bit or 64bit). For a temporary workaround, Locate the atiadlxy.dll and atiadlxx.dll file in the folder and rename to atiadlxy.bak / atiadlxx.bak. This should allow users to start the game


Users running 3rd party proxy software may experience a crash in game, try disabling the proxy option within Internet Explorer and see if it helps


___



Can gameplay controls in Deus EX Human Revolution be customized for PS3
similar to controls in Call of Duty series, for example:

In Deus EX Want/Like to be
----------- ----------------
Sprint is L2 Sprint standard L3
Iron Sight R3 Iron Sight L1

Enraged Penguin
20th Aug 2011, 12:03
I hope so.. I mean I'm getting it for the 360 personally, but I HATE it when shooters come out with no controller customization on the PS3. Especially when they have the firing/ironsights assigned to R2 and L2 respectively, just because they're in the same position as the 360's triggers :mad2:

It's infuriating when developers don't realize that those inputs need to be assigned to R1 and L1 on the PS3. It just shows that they haven't bothered to playtest it properly.

1000thson
20th Aug 2011, 19:10
I know it would be better if I just played the PC version, but there is zero chance I'll be able to get a gaming PC that can handle it in the next few years.

I'm getting the Eagle Eye set-up tomorrow ( http://ecx.images-amazon.com/images/I/41bdqFAmL3L._SL500_AA300_.jpg ), and I'm wondering if that will give me the same interface and controls that PC gamers will use. Or will I be locked into the interface designed for a dualshock controller?

I haven't used one before, I'm mainly getting it because mouse control is more precise than joystick control.

knicks21
21st Aug 2011, 04:10
i absulutley HATE it when they assign fire to r2!

thanos
21st Aug 2011, 04:13
Do as I do.Buy custom grips for the r2 and l2 buttons.

they make it easyer to use those two buttons.

Romeo
21st Aug 2011, 08:07
I suspect it wont. The same goes for the mouse/keyboard devices for the 360. Unfortunately, as was mentioned in another thread here, half the issue is that the way a game is controlled by mouse and keyboard is completely different than how it is with a controller. As a result, none of the systems tend to be 1:1 conversions in that sense.

Honestly, you may just be better off sticking with the standard controller...

Lady_Of_The_Vine
22nd Aug 2011, 11:04
FYI, the two separate PS3 threads are now merged.

EDIT: All new technical-related threads merged.

Drazid
22nd Aug 2011, 12:57
Hi people, I am new here and would like your help.
I have recieved my copy early today from the store, and I can say that I am loving the game, it is incredible.
I would like to know if there is any cheats/commands screen (to use god mode etc.), and how to open it in Xbox 360(the version I have) and also PC, because I am planing to buy the Pc version to.

Thank you very much.

ReliantLion
22nd Aug 2011, 13:00
Personally, I hope Eidos removed any type of cheats from the game, or at least made it a trip to an ini file to activate them. If you're having difficulty with a game, I'd suggest you play an easier difficulty or consult an FAQ (none exist yet, I'm sure, but there is an official strategy guide).

redial
22nd Aug 2011, 13:32
Hi people, I am new here and would like your help.
I have recieved my copy early today from the store, and I can say that I am loving the game, it is incredible.
I would like to know if there is any cheats/commands screen (to use god mode etc.), and how to open it in Xbox 360(the version I have) and also PC, because I am planing to buy the Pc version to.

Thank you very much.

on a related note: i think that steam trophies have put an end to console cheats :(
glad to hear that you are enjoying the game!

SethSteiner
22nd Aug 2011, 13:36
An interesting question, unfortunatly it seems for some people achievements are so important today, that cheating is more and more prohobited. But maybe Eidos is an exception and they have some useful and fun cheats.

Drazid
22nd Aug 2011, 14:20
It's a sad truth that people are concerning so much about achievments, since they do not really affect the gameplay, but I still think that cheats should be put in a game for fun, if someone wants the achievments, they can only do not use cheats.
I am playing the game and I am not having too much trouble, but it is cool to use cheats after finishing the game.

Enraged Penguin
22nd Aug 2011, 14:33
An interesting question, unfortunatly it seems for some people achievements are so important today, that cheating is more and more prohobited. But maybe Eidos is an exception and they have some useful and fun cheats.I quite like it in games when cheats are allowed, but enabling any of them means that you're unable to earn achievements. That's the best way to do it in my opinion.

jaywalker2309
22nd Aug 2011, 14:38
There are no cheats in the game..

Please do not discuss the game until official launch there are rules about this apparently :)

SethSteiner
22nd Aug 2011, 14:47
Uh, isn't the game discussed here since ages? Okay, not really the interior but it isn't about the story it's about the possibility of cheating. I don't think that breaks any rules.
It's sad that there aren't any cheats. And I don't think achievements should be unable to earn if you would use them, since they are still nice tasks. I think the fun should get more into focus as digital ***** comparisons.

Enraged Penguin
22nd Aug 2011, 14:50
There are no cheats in the game..

Please do not discuss the game until official launch there are rules about this apparently :)Lol what?:scratch:


I can't even tell if that was a joke. I don't detect irony very well through text..

jaywalker2309
22nd Aug 2011, 14:52
Uh, isn't the game discussed here since ages? Okay, not really the interior but it isn't about the story it's about the possibility of cheating. I don't think that breaks any rules.
It's sad that there aren't any cheats. And I don't think achievements should be unable to earn if you would use them, since they are still nice tasks. I think the fun should get more into focus as digital ***** comparisons.


Lol what?:scratch:

Am on about spoilers of him playing the game.. ie dont just post OMG the `blah blah` is so cool..

SethSteiner
22nd Aug 2011, 14:53
Oh I know what you mean, okay in that case you're totally right, no discussion.

Enraged Penguin
22nd Aug 2011, 14:55
Am on about spoilers of him playing the game.. ie dont just post OMG the `blah blah` is so cool..Oh right, okay lol. My bad. I was genuinely concerned that mods were going to start clamping down on relevant discussion.

If that sounds ridiculous to you, then you haven't been to Bethesda's forums. The mods there run that place like it's a concentration camp.

jaywalker2309
22nd Aug 2011, 14:55
Oh I know what you mean, okay in that case you're totally right, no discussion.

heh i do sometimes wonder if i make any sense in what i write.. :)

SethSteiner
22nd Aug 2011, 14:57
I had totally overread (and forgotten) the whole "i play the game already"-thing. My mistake^^

ncdamc
22nd Aug 2011, 15:09
Hi,

When someone gets this game can they please tell
me if the console version of Deus Ex: Human Revolution
has alternate controller options e.g. left thumbstick = aim,
right thumbstick = move (southpaw)?

Many Thanks

Drazid
22nd Aug 2011, 15:17
:
There are no cheats in the game..

Please do not discuss the game until official launch there are rules about this apparently :)

Seriously? No console commands or anything like that?

jaywalker2309
22nd Aug 2011, 15:19
:lmao:

Seriously? No console commands or anything like that?

Console as in `360/ps3` console.. that was what OP was talking about as they playing on 360..

PC has some `commandline` things people will find :)

Lady_Of_The_Vine
22nd Aug 2011, 15:25
Technical questions? Okay, we have one thread to rule them all. :cool:

Summary of Q&As created in first post/first page as always.

SysOpPsyche
22nd Aug 2011, 17:41
Hi,

When someone gets this game can they please tell
me if the console version of Deus Ex: Human Revolution
has alternate controller options e.g. left thumbstick = aim,
right thumbstick = move (southpaw)?

Many Thanks

Southpaw is already supported in the Leaked Preview version at least. So I think its safe to say its in.

[edit: ACK! for Some reason the release version doesn't allow reconfiguration of gamepad controls. Y axis conversion and sensitivity + vibration and aim assist - talking about going from so so to worse!]

Pldgmygrievance
22nd Aug 2011, 21:17
I'm not a tech guy so if somoene could tell me what setting I should run DXHR on for the best quality I'd be grateful.

My comp's specs are: Windows 7 32 Bit, 2GB of RAM, Intel Core 2 Duo T7500 @2.2 GHZ, Direct X 11

Should I try running the game at the highest quality, or just keep it at the middle of the road option?

mad825
22nd Aug 2011, 21:22
I'm not a tech guy so if somoene could tell me what setting I should run DXHR on for the best quality I'd be grateful.

My comp's specs are: Windows 7 32 Bit, 2GB of RAM, Intel Core 2 Duo T7500 @2.2 GHZ, Direct X 11

Should I try running the game at the highest quality, or just keep it at the middle of the road option?

What graphics card model do you have?....Is it integrated?

Go to Start>Run>Dxdiag>display

Pldgmygrievance
22nd Aug 2011, 21:28
What graphics card model do you have?....Is it integrated?

Go to Start>Run>Dxdiag>display

It is an NVIDIA GeForce 8600M GT INTEGRATED RAMDAC

dannybates
22nd Aug 2011, 21:32
Damn it takes along time.

Jb1aUN1vZcU

Mobius32
22nd Aug 2011, 21:33
Console as in `360/ps3` console.. that was what OP was talking about as they playing on 360..

PC has some `commandline` things people will find :)

That hardly seems fair for the 360/PS3 players

Mobius32
22nd Aug 2011, 21:38
Damn, those are some meaty load times. Glad I went with the 360

AlexOfSpades
22nd Aug 2011, 21:39
*sigh*

Oh, Eidos...

Edit:

Where's the PC DD:

mad825
22nd Aug 2011, 21:41
It is an NVIDIA GeForce 8600M GT INTEGRATED RAMDAC

You could try and squeeze medium settings however low seems to be more realistic.

Pldgmygrievance
22nd Aug 2011, 21:49
You could try and squeeze medium settings however low seems to be more realistic.

Dang. Thats a bummer.

Risingred
22nd Aug 2011, 21:52
That's a really snarky, petty video to post the day before it's released.

The first loading screen doesn't have much to it, but the subsequent ones are slightly interactive with story elements to them. It's not elevators in mass effect.

Enraged Penguin
22nd Aug 2011, 21:57
Meh I've seen worse.. Although a minimum twenty second load time every time you die is pretty bad.

Yes, yes I know. "Don't die then" lol.

HERESY
22nd Aug 2011, 21:59
At least it isn't like Too Human.

Thomac
22nd Aug 2011, 22:04
How cute of them not to post any specs.

AlexOfSpades
22nd Aug 2011, 22:09
Specs for consoles? I dont get it

sahdev_92
22nd Aug 2011, 22:12
Loading times are not a problem for me, I've endured worse, but this isn't worse.

Rindill the Red
22nd Aug 2011, 22:16
The PC version will likely be comparable to the installed Xbox 360 version. I'm thinking.

(Those of us who played the leak already knew what sort of loading times we were in for.)

Enraged Penguin
22nd Aug 2011, 22:20
At least it isn't like Too Human.I honestly didn't think that was too bad lol. At least it was more of a respawn system than it was the game loading a previous position. Like you'd get killed by something that has a slither of health left, respawn (veeeeerrrrrrrrrrry slowly) and then you'd go back and finish it off.

But yeah whoever thought that whole Valkyrie scene every time you died thing was a good idea needs a hard slap. Because that game was more than capable of just putting you back at the last checkpoint with no loading to speak of. Yet they decided to lengthen the wait by other means ...

Risingred
22nd Aug 2011, 22:27
The PC version will likely be comparable to the installed Xbox 360 version. I'm thinking.

(Those of us who played the leak already knew what sort of loading times we were in for.)

I never saw a loading time like that on PC, and that wasn't even a finalized version.

*shrug* I'm getting it on PC anyway so no big deal to me, I suppose.
I'm seeing mentions of Too Human but none of The Witcher?!

The Tingler
22nd Aug 2011, 22:27
Bear in mind guys that every version of the game sent to reviewers wasn't the final absolute polished version - there were a fair few technical issues to sort out and I'm hoping loading times will be first on the list. If not, I'm sure they'll be on the line for a patch, at least the PC version anyway.

Ghrimnar
22nd Aug 2011, 22:29
Will there be a full install on PS3 available? A comment by the developers or owner's of the Game would be welcome.

Thomac
22nd Aug 2011, 22:32
Specs for consoles? I dont get itHuge brainfart on my part. Feel free to laugh at my expense. :P

Dead-Eye
22nd Aug 2011, 22:41
God did it. He was all like, Oh I see they are making another Deus Ex Game for Console gamers. Hmmm... just needs the pase the player a little bit more like that.

Alegis
22nd Aug 2011, 22:42
I never saw a loading time like that on PC, and that wasn't even a finalized version.


U never did play Empire: Total War or Shogun II then, huh?

Risingred
22nd Aug 2011, 23:12
U never did play Empire: Total War or Shogun II then, huh?

I did...but I wasn't talking about that. I was talking about DXHR.

OleanderX
22nd Aug 2011, 23:50
How much space does it take up when you install the game to the HD on Xbox 360?

Deus_Ex_Machina
22nd Aug 2011, 23:51
How much space does it take up when you install the game to the HD on Xbox 360?

I'll let you know at 10AM Eastern time tomorrow.

HERESY
23rd Aug 2011, 00:17
How much space does it take up when you install the game to the HD on Xbox 360?

From what I've read like 6.4 or 6.9 gigs, I can't remember which number exactly.

djtanng
23rd Aug 2011, 04:06
Because these two concern me:

Pacifist = Complete Deus Ex: Human Revolution without anyone dying by your hand. (Boss fights don't count.)
Foxiest of the Hounds = Complete Deus Ex: Human Revolution without setting off any alarms.

Also, can I save the game anywhere I want, like I could in the originals?

Jordasm
23rd Aug 2011, 04:54
Yes you can, and yes you can save anywhere like in the original.

Cerulean Shaman
23rd Aug 2011, 05:03
Because these two concern me:

Pacifist = Complete Deus Ex: Human Revolution without anyone dying by your hand. (Boss fights don't count.)
Foxiest of the Hounds = Complete Deus Ex: Human Revolution without setting off any alarms.

Also, can I save the game anywhere I want, like I could in the originals?

Pssah, be a man and unlock both of those on Deus Ex difficulty like me.

nathanj
23rd Aug 2011, 05:30
if you play on easy adam should make fun of you the entire time.

djtanng
23rd Aug 2011, 05:48
Pssah, be a man and unlock both of those on Deus Ex difficulty like me.

Lol, I plan on playing through the game on the hardest difficulty, but not for every play through.

Cerulean Shaman
23rd Aug 2011, 06:51
Lol, I plan on playing through the game on the hardest difficulty, but not for every play through.

I hear you. My first run will be combat/hacker for most of the achievements, then I'm doing a stealth run on max difficulty and then however many more to finish off the achievements.

OhSorryOldHorse
23rd Aug 2011, 07:24
I purchased the game yesterday and pre-loaded it on Steam (digital download). It installs itself, and goes through the motions, etc. When all is said and done, I go to click Play and it gives me the option to set up or play. Problem is, I click either option and an error message comes up saying "You must be running the Steam client to play Deus Ex: Human Revolution"....but clearly I am, since I had to click the Steam icon on my desktop to open it and then click to play the game.

Am I doing something wrong (like missing something noob-like) or is anyone else having similar issues?

Lady_Of_The_Vine
23rd Aug 2011, 07:28
Are you in administrator account?
Sometimes you might have a problem if you are not. That's all I know. :o

OhSorryOldHorse
23rd Aug 2011, 07:30
I'm pretty sure I am, as I'm playing on my laptop and I'm the only one who uses this thing.

sajin
23rd Aug 2011, 07:32
I'm pretty sure I am, as I'm playing on my laptop and I'm the only one who uses this thing.

Rightclick -> Run as Administrator (maybe)

jaywalker2309
23rd Aug 2011, 07:35
@OhSorryOldHorse, dont post the same question in multiple places will just mean answers may be missed..

Are you trying to run the game from within steam client, ie the library page etc, or are you trying from desktop icon for deus?

AlexanderPimm
23rd Aug 2011, 07:36
having a similar issues. I am on the admin account however when i click either the desktop icon, the play button on steam I get a message that asks setup or play, I already did set up (as op said it went through the motions) and it shows that it is processing for a second then nothing happens. I get no error message but the game does not launch

WDIT: I have also tried restarting steam and my computer neither seemed to help any.

OhSorryOldHorse
23rd Aug 2011, 07:36
I had no icon installed to the desktop, and I am trying to load it from the library. When I went to put an icon on the desktop and try it that way, I still got the same message

jaywalker2309
23rd Aug 2011, 07:39
Tried that, didn't work.

okay within library, right click on the deus ex title, go to properties, go to the local files tab and click `verify integrity of game cache`..

AlexanderPimm
23rd Aug 2011, 07:39
okay within library, right click on the deus ex title, go to properties, go to the local files tab and click `verify integrity of game cache`..

I will also try this

OhSorryOldHorse
23rd Aug 2011, 07:41
I will also try this

this.

jaycw, if this works, i will be happy as hell

AlexanderPimm
23rd Aug 2011, 07:42
I got the message

"all files successfully validated"

HarnessedYeti
23rd Aug 2011, 07:44
Is there a trick to enabling DX 11 for this game? I have a AMD HD 4770 with DX 11 installed and verified
from dxdiag. The option to enable it is greyed out in the setup.

AlexanderPimm
23rd Aug 2011, 07:44
so when I try to launch I get a window that says it is downloading windows redist and directx for windows which it had done earlier already (part of the going through the motion I mentioned above)

EDIT: same problem it does nothing after the download, I see the download on my list of downloads in steam steam says it is ready to play and It still is processing for a few seconds then nothing happens.

OhSorryOldHorse
23rd Aug 2011, 07:46
so when I try to launch I get a window that says it is downloading windows redist and directx for windows which it had done earlier already (part of the going through the motion I mentioned above)

yep, i got this message again as well and then it gave me the same error message as before.

jaywalker2309
23rd Aug 2011, 07:48
Hmm thats very very weird.. okay obvious quick questions, you are US based and US purchases?

Oh when you `verify` it re runs all the pre-requisite installation stuff, directx etc.. this is normal

AlexanderPimm
23rd Aug 2011, 07:49
yup on both, and no worries sometimes obvious questions are the quickest way to the right answer! (^_^)

OhSorryOldHorse
23rd Aug 2011, 07:50
Hmm thats very very weird.. okay obvious quick questions, you are US based and US purchases?

Oh when you `verify` it re runs all the pre-requisite installation stuff, directx etc.. this is normal

Yes, US based and US purchase. I'm on the east coast of the US

jaywalker2309
23rd Aug 2011, 07:50
How much space does it take up when you install the game to the HD on Xbox 360?

6.8GB

AlexanderPimm
23rd Aug 2011, 07:51
Oh when you `verify` it re runs all the pre-requisite installation stuff, directx etc.. this is normal

hmmm, well it did this before I verified, after I verified, when I tried to launch the game this download happened again

OhSorryOldHorse
23rd Aug 2011, 07:51
hmmm, well it did this before I verified, after I verified, when I tried to launch the game this download happened again

same here

jaywalker2309
23rd Aug 2011, 07:52
yup on both, and no worries sometimes obvious questions are the quickest way to the right answer! (^_^)


Yes, US based and US purchase. I'm on the east coast of the US

Okay, browse in explorer to c:\program files\steam\steamapps\<username>\deus ex blah\ folder

Note this MAY be in c:\program files\steamapps\common\deus ex blah\

unless ya 64bit then its another program files folder.. regardless argh, go to the above folders and see if you have the dxhr.exe there?


strange that you are both in the `loop` for redoing the pre-requisite stuff.

Were you preload downloads? or install off disc?

AlexanderPimm
23rd Aug 2011, 07:55
Note this MAY be in c:\program files\steamapps\common\deus ex blah\

see if you have the dxhr.exe there?

Were you preload downloads

yup it is there except it is in .../programfilesx86/....

yes to pre load

OhSorryOldHorse
23rd Aug 2011, 07:56
Okay, browse in explorer to c:\program files\steam\steamapps\<username>\deus ex blah\ folder

Note this MAY be in c:\program files\steamapps\common\deus ex blah\

unless ya 64bit then its another program files folder.. regardless argh, go to the above folders and see if you have the dxhr.exe there?


strange that you are both in the `loop` for redoing the pre-requisite stuff.

Were you preload downloads? or install off disc?

I was a preload download and the dxhr.exe is there.

ItsJono
23rd Aug 2011, 07:56
Game fails to launch. Several people on Steam forums are experiencing this:


Problem signature:
Problem Event Name: BEX
Application Name: dxhr.exe
Application Version: 1.0.618.8
Application Timestamp: 4e4a9c63
Fault Module Name: atiadlxy.dll_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4a8a0946
Exception Offset: 00a355b0
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


My system:

Intel Core i7 D0 920 @ 3.7 GHz
nVidia GTX 580 (275.33 forceware drivers)

Steam forum where everyone else is experiencing this.

http://forums.steampowered.com/forums/showthread.php?t=2074708

http://i.imgur.com/72rja.jpg

Really disappointed that I can't play, especially being this happened during the Half-Life 2 launch. Oh well, C'est la vie~ haha

jaywalker2309
23rd Aug 2011, 08:02
yup it is there except it is in .../programfilesx86/....

yes to pre load


I was a preload download and the dxhr.exe is there.

okay, delete the dxhr.exe file.. then re-run the verify.. oh do you have patch.000 file there too?

AlexanderPimm
23rd Aug 2011, 08:05
deleted and reverifying and yes the patch 0.00 file is there.

OhSorryOldHorse
23rd Aug 2011, 08:05
okay, delete the dxhr.exe file.. then re-run the verify.. oh do you have patch.000 file there too?

I have a patch0.000 file.

jaywalker2309
23rd Aug 2011, 08:10
Game fails to launch. Several people on Steam forums are experiencing this:



My system:

Intel Core i7 D0 920 @ 3.7 GHz
nVidia GTX 580 (275.33 forceware drivers)

Steam forum where everyone else is experiencing this.

http://forums.steampowered.com/forums/showthread.php?t=2074708

http://i.imgur.com/72rja.jpg

Really disappointed that I can't play, especially being this happened during the Half-Life 2 launch. Oh well, C'est la vie~ haha
okay did you ever own an ati card before? i wonder if windows has BOTH sets of dll files installed still

have u looked for that dll file in your system32 folder?

AlexanderPimm
23rd Aug 2011, 08:10
dowloaded redist and directx again and still having same trouble

jaywalker2309
23rd Aug 2011, 08:11
deleted and reverifying and yes the patch 0.00 file is there.


I have a patch0.000 file.

No change? even after removing the exe and re-verifying?

What graphics cards do you have? updated your drivers? OS? (i know one of you is 64bit - i am windows 7 64bit)

OhSorryOldHorse
23rd Aug 2011, 08:12
Everything is up to date as far as I can tell.

I'm 64 bit as well

goinSTEALTH
23rd Aug 2011, 08:13
Can't believe I stayed up late for this. Game isn't even starting. :/

ItsJono
23rd Aug 2011, 08:14
okay did you ever own an ati card before? i wonder if windows has BOTH sets of dll files installed still

have u looked for that dll file in your system32 folder?

Before ownership of my GTX 580, I had a 4870 X2. However, I make use of Driver Sweepers which clean out any remnants of older drivers to avoid driver conflicts such as the one you're inferring. I'm not saying you're off base or anything, I appreciate the help but there are a lot of other people aside from myself experiencing this issue with both video card manufacturers. Majority of which are nVidia :mad2:

In fact, I can't even find the module in question:

http://imgur.com/4s4m3.jpg

There is only "atiadlxx.dll"

but not "atiadlxy.dll", I think I understand why you might have come to that conclusion being that its _unloaded but the .dll isn't even there, listed.

AlexanderPimm
23rd Aug 2011, 08:15
even after reverifying

Nvidia GT 220 - Windows 7 64bit

downloaded drivers a few days ago

OhSorryOldHorse
23rd Aug 2011, 08:17
my card is a ATI Mobility Radeon HD 4650, as a side note. Not sure why I can't even launch it.

jaywalker2309
23rd Aug 2011, 08:18
Before ownership of my GTX 580, I had a 4870 X2. However, I make use of Driver Sweepers which clean out any remnants of older drivers to avoid driver conflicts such as the one you're inferring. I'm not saying you're off base or anything, I appreciate the help but there are a lot of other people aside from myself experiencing this issue with both video card manufacturers. Majority of which are nVidia :mad2:

You'd be amazed how people assume a crash is the same for all even if it `really looks it`..

Driver sweeper may not remove everything, so you never know.. Have you looked if you have any ati dll files remaining? ie a manual search not using a 3rd party software?

update - okay you posted bout the file.. - a LOT of ati files in there for an nvidia system tho :)

goinSTEALTH
23rd Aug 2011, 08:18
my card is a ATI Mobility Radeon HD 4650, as a side note. Not sure why I can't even launch it.

I have an HD 4200. Was able to play the beta just fine, so no idea why it's not working. Steam launch failure...:/

OhSorryOldHorse
23rd Aug 2011, 08:20
I have an HD 4200. Was able to play the beta just fine, so no idea why it's not working. Steam launch failure...:/

Yeah, same. I played the beta just to see if the game was going to be great, and I damn well was going to pay for the full version. Makes me sad I can't play right away :/

Though thatd be some **** if its not working because of remnants of the beta being on my computer.

AlexanderPimm
23rd Aug 2011, 08:21
I have an HD 4200. Was able to play the beta just fine, so no idea why it's not working. Steam launch failure...:/

yah I am kind of starting to wonder if the issues isn't a steam thing and not related specifically to the game.

AlexanderPimm
23rd Aug 2011, 08:22
Yeah, same. I played the beta just to see if the game was going to be great, and I damn well was going to pay for the full version. Makes me sad I can't play right away :/

Though thatd be some **** if its not working because of remnants of the beta being on my computer.

i was NOT in the beta though. So I don't know if the beta files are the cause

OhSorryOldHorse
23rd Aug 2011, 08:23
Granted, I got rid of the files from my computer for fear that they'd mess with the download but....who knows

ItsJono
23rd Aug 2011, 08:23
You'd be amazed how people assume a crash is the same for all even if it `really looks it`..

Driver sweeper may not remove everything, so you never know.. Have you looked if you have any ati dll files remaining? ie a manual search not using a 3rd party software?

update - okay you posted bout the file.. - a LOT of ati files in there for an nvidia system tho :)

There are, but the library the executable is trying to pull up, doesn't even exist. Even if the ATI drivers are there, why do other game executables launch despite having the older ati files there in the system dir? DEHR.exe is a new game and will experience teething issues, but I certainly doubt it's because of driver conflicts here, if there were any, they would've shown up in several of the other games i'm able to launch from my PC in its current state.

jaywalker2309
23rd Aug 2011, 08:24
I have an HD 4200. Was able to play the beta just fine, so no idea why it's not working. Steam launch failure...:/


Yeah, same. I played the beta just to see if the game was going to be great, and I damn well was going to pay for the full version. Makes me sad I can't play right away :/

Though thatd be some **** if its not working because of remnants of the beta being on my computer.


yah I am kind of starting to wonder if the issues isn't a steam thing and not related specifically to the game.

hmm before you think its a conspiracy there's nothing in the game that tries to see if you were bad and played the leaked version (love how you try and soften it by calling it `beta` it was illegally leaked, cant get away from that lol)

we've had so many successfully launch the pc on both nvidia, ati, laptops etc we know its not a `steam launch failure` its something specific to your machine setups somewhere.. :(



There are, but the library the executable is trying to pull up, doesn't even exist. Even if the ATI drivers are there, why do other game executables launch despite having the older ati files there in the system dir?

PC games will always check what the pc is capable of, dx11 compliant hardware etc, so if DirectX is reporting that the system has XYZ available its giving the game false information..

chillyghost97
23rd Aug 2011, 08:25
Seeing no one posted yet... I seem to have a problem with a fraps thing. I run the game PERFECTLY FINE when I have no fraps. *65-80 fps* Ok now I know I know fraps takes some Frames down a bit but.... I never expected I get around 25-20 fps Its not even that type of 25 its like skipping down to 15 fps. Dunno if this is game related but I did try diffrent games Such as team fortress 2 amnesia and limbo and thoose work perfectly fine. Any Idea guys ?

AlexanderPimm
23rd Aug 2011, 08:27
hmm before you think its a conspiracy there's nothing in the game that tries to see if you were bad and played the leaked version (love how you try and soften it by calling it `beta` it was illegally leaked, cant get away from that lol)

we've had so many successfully launch the pc on both nvidia, ati, laptops etc we know its not a `steam launch failure` its something specific to your machine setups somewhere.. :(

hmm good thing I wasn't in on the 'beta' then :O

hmm I am not sure what it could be then at this point

goinSTEALTH
23rd Aug 2011, 08:29
Granted, I got rid of the files from my computer for fear that they'd mess with the download but....who knows

I did this as well, so I don't think the beta release has anything to do with it. Going to bed. I really hope they fix this tomorrow. We all had our hearts set on playing this game tonight.

jaywalker2309
23rd Aug 2011, 08:29
Seeing no one posted yet... I seem to have a problem with a fraps thing. I run the game PERFECTLY FINE when I have no fraps. *65-80 fps* Ok now I know I know fraps takes some Frames down a bit but.... I never expected I get around 25-20 fps Its not even that type of 25 its like skipping down to 15 fps. Dunno if this is game related but I did try diffrent games Such as team fortress 2 amnesia and limbo and thoose work perfectly fine. Any Idea guys ?

Fraps is a great tool, but can cause issues with some games, i had no problem running fraps on my machine, frame hit wasnt too bad.. Think it will all be down to specifics on the machines etc

JCpies
23rd Aug 2011, 08:30
This graphics card (http://www.pcworld.co.uk/gbuk/kfa2-nvidia-geforce-gt-430-pci-e-graphics-card-1gb-09641819-pdt.html) doesn't meet the recommended settings, I don't think it would run Human Revolution on maxed out settings, but for the price I think it's a good deal for me and my games (I've wanted to play Mirror's Edge with the PhysX as well as other games.) I'm going to see how the game runs before buying it though. I'm also comparing it with other cards and seeing how much money I can put into getting one.

Does anyone have any opinions or warnings?

ItsJono
23rd Aug 2011, 08:31
PC games will always check what the pc is capable of, dx11 compliant hardware etc, so if DirectX is reporting that the system has XYZ available its giving the game false information..

I do have DX11 compliant hardware. So it should launch.

Even if it was detecting my 4870 X2 which is up to DX10.1, it should launch on DX9, but Windows 7 knowing that the 4870 X2 no longer exists, puts the 580 to do video rendering.

I sincerely believe this is more than just a driver conflict. I see that you generally take on the role of a 'Game Manager', and not a Technical Support role. Though I am unfilled as to what GM does specifically, but clearly this is an issue that needs to be addressed with someone who does code. I know this is not something that will be fixed right now, but probably a patch a days or weeks from now.

I'd like this issue to be elevated to the next level, due to the alarming number of people experiencing this specific problem. I iterate, this issue is more complex than a simple driver conflict, but the way the executable accesses system hardware and software resources. Let alone accurately querying what is indeed accessible.

jaywalker2309
23rd Aug 2011, 08:33
This graphics card (http://www.pcworld.co.uk/gbuk/kfa2-nvidia-geforce-gt-430-pci-e-graphics-card-1gb-09641819-pdt.html) doesn't meet the recommended settings, I don't think it would run Human Revolution on maxed out settings, but for the price I think it's a good deal for me and my games (I've wanted to play Mirror's Edge with the PhysX as well as other games.) I'm going to see how the game runs before buying it though. I'm also comparing it with other cards and seeing how much money I can put into getting one.

Does anyone have any opinions or warnings?

Not heard anything bad about the 430.. for that price it does seem a bit of steal even if from pcworld :)



I do have DX11 compliant hardware. So it should launch.

Even if it was detecting my 4870 X2 which is up to DX10.1, it should launch on DX9, but Windows 7 knowing that the 4870 X2 no longer exists, puts the 580 to do video rendering.

I sincerely believe this is more than just a driver conflict. I see that you generally take on the role of a 'Game Manager', and not Technical Support usually.

I'd like this issue to be elevated to the next level, due to the alarming number of people experiencing this specific problem.
I actually have no official role on the forums, i just always here, and the issue has already been passed back to the dev guys.. as for my actually official role in the company, one part of it is compatibility.. so i am actually pretty well placed to help :)

Are you able to get the setup program running?

Red_Wizard
23rd Aug 2011, 08:33
I am also experiencing the atiadlxy.dll_unloaded upon trying to load the game or launch the setup tool. I have already attempted deleting the executable and the patch file and redownloading via the verify game cache tool. I can supply the generated dump logs or any other information requested if it'll help get this issue patched so people (there are more experiencing this issue on the Steam forum) can start playing.

jaywalker2309
23rd Aug 2011, 08:37
I am also experiencing the atiadlxy.dll_unloaded upon trying to load the game or launch the setup tool. I have already attempted deleting the executable and the patch file and redownloading via the verify game cache tool. I can supply the generated dump logs or any other information requested if it'll help get this issue patched so people (there are more experiencing this issue on the Steam forum) can start playing.

When you get a crash log it usually registers this on the system and we can retrieve and check, i believe currently tho its not coming up.. we're looking into it however..

Red_Wizard
23rd Aug 2011, 08:41
When you get a crash log it usually registers this on the system and we can retrieve and check, i believe currently tho its not coming up.. we're looking into it however..
Is there an alternate location where I can submit the dumps manually?

OhSorryOldHorse
23rd Aug 2011, 08:43
well since i cant seem to figure out what the balls is going on, I'm going to bed and hopefully when i get home from college, this will be fixed.

ItsJono
23rd Aug 2011, 08:43
Not heard anything bad about the 430.. for that price it does seem a bit of steal even if from pcworld :)



I actually have no official role on the forums, i just always here, and the issue has already been passed back to the dev guys.. as for my actually official role in the company, one part of it is compatibility.. so i am actually pretty well placed to help :)

Are you able to get the setup program running?

I mean no disrespect, it's just that your title doesn't seem like 'technical support' would be something that encompasses the title of a manager haha. Again, I appreciate the help, I just wanna play the game I got and not be a burden to you guys but sadly that's not how this all played out haha

jaywalker2309
23rd Aug 2011, 08:44
Is there an alternate location where I can submit the dumps manually?

nothing currently.. the automatic system should work, we'll keep hassling steam :)


I mean no disrespect, it's just that your title doesn't seem like 'technical support' would be something that encompasses the title of a manager haha. Again, I appreciate the help, I just wanna play the game I got and not be a burden to you guys but sadly that's not how this all played out haha

Well my old title was "Head of Mastering and Compatibility" but that took too long to say so was shortened..

Getting you guys running is a priority to us here..

jpo598
23rd Aug 2011, 08:46
Bought the Xbox 360 version. Got the "Unrecognized Disc" error. Tried everything I could think of, still didn't work...drove back to the store, exchanged it...and getting the same error.

The game isn't even recognized on my Xbox Dashboard...it just shows a blank disc and the title "Play Game".

I've loaded up 5 other games and they all work. I'm not too excited about going back to Wal-Mart...again.

apocalypsebrad
23rd Aug 2011, 08:46
I'm having some graphics problems; I'm not getting any shadows whatsoever, and I'm getting artifacts when tessellation is turned on. I don't think tessellation is working or even directx11 for that matter. I have a gtx560 Directcu, so directx11 should be working. Is my card crapping out on me or am I experiencing a bug associated with directx11 settings?

jaywalker2309
23rd Aug 2011, 08:47
Bought the Xbox 360 version. Got the "Unrecognized Disc" error. Tried everything I could think of, still didn't work...drove back to the store, exchanged it...and getting the same error.

The game isn't even recognized on my Xbox Dashboard...it just shows a blank disc and the title "Play Game".

I've loaded up 5 other games and they all work. I'm not to excited about going back to Wal-Mart...again.

have you got a pc? if so put the disc into your pc and see if it comes up as a dvd movie disc and shows `put this into your 360` clip - a design feature of the 360 retail discs..

fibby
23rd Aug 2011, 08:49
I was running into the atiadlxy.dll_unloaded error just like everyone else. I found the library in my C:\Windows\system32 folder (Windows 7 32-bit here) and moved it to my recycle bin and the game, for the first time, launched flawlessly. It seems the game uses some primitive logic to determine what brand of video card you have (namely, it looks for the existence of a dll and assumes if the ati one is there then that's what you have).

I'm not sure if these dll's will be elsewhere on a 64-bit install of Windows 7, which many of you seem to have.

ItsJono
23rd Aug 2011, 08:49
A Steam user reports that deleting "atiadlxx.dll" helped on his 32-bit System got the game to run.

I'm not sure how ATI does their drivers, but it seems to infer that "atiadlxy.dll" is a driver version meant for access on 64-bit systems. Being that the library doesn't even exist on my system or is 'unregistered', could be a point of interest. Just throwing that out there.

http://forums.steampowered.com/forums/showpost.php?p=24570646&postcount=60

fibby
23rd Aug 2011, 08:52
After a quick google search, I refreshed my memory that 64-bit windows stores its 32-bit libraries in C:\Windows\SysWOW64. So if you can't find the atidlxx.dll or atidlxy.dll files in system32 look there.

AlexanderPimm
23rd Aug 2011, 08:52
never had an ati card on here, I bought this card when I bought this computer and havent' changed it

jaywalker2309
23rd Aug 2011, 08:52
I was running into the atiadlxy.dll_unloaded error just like everyone else. I found the library in my C:\Windows\system32 folder (Windows 7 32-bit here) and moved it to my recycle bin and the game, for the first time, launched flawlessly. It seems the game uses some primitive logic to determine what brand of video card you have (namely, it looks for the existence of a dll and assumes if the ati one is there then that's what you have).

I'm not sure if these dll's will be elsewhere on a 64-bit install of Windows 7, which many of you seem to have.

Theres the syswow64 folder which is on top of the system32 folder..


After a quick google search, I refreshed my memory that 64-bit windows stores its 32-bit libraries in C:\Windows\SysWOW64. So if you can't find the atidlxx.dll or atidlxy.dll files in system32 look there.

D'oh beat me to it... got so many threads open AND trying to do my actual job too ;)


never had an ati card on here, I bought this card when I bought this computer and havent' changed it

Your issue is not linked to this one.. have you seen if your system is registering the error?

AlexanderPimm
23rd Aug 2011, 08:55
guess what found the file atiadlxy.dll deleted and it brought up a window about my specs on my computer thank you sir

game has launched! (^_^) turns out that file was the issue it launched just fine

jaywalker2309
23rd Aug 2011, 08:57
guess what found the file atiadlxy.dll deleted and it brought up a window about my specs on my computer thank you sir

game has launched! (^_^) turns out that file was the issue it launched just fine

Hell yeh!!

was it in the syswow folder?

Red_Wizard
23rd Aug 2011, 08:58
guess what found the file atiadlxy.dll deleted and it brought up a window about my specs on my computer thank you sir

game has launched! (^_^) turns out that file was the issue it launched just fine

This fix also worked for me, renamed the file and setup was able to launch no problems.

Kazurik
23rd Aug 2011, 08:58
I am also crashing to the desktop. I crash right after I pull out a gun for the first time. I get to hear the alarm blare one final time and that's it.

I have verified the game cache. I have deleted dxhr.exe and reverified the game cache. I have tried every graphics setting I can think of.

Computer Info:
OS: Windows 7 64 Bit
CPU: i7 920 @ 2.7
GPU: AMD Radeon HD 5870

Dump Summary
------------
Dump File: dxhr_618_crash_2011_8_23T8_51_22C0.mdmp : C:\Program Files (x86)\Steam\steamapps\common\deus ex - human revolution\dxhr_618_crash_2011_8_23T8_51_22C0.mdmp
Last Write Time: 8/23/2011 4:51:22 AM
Process Name: dxhr.exe : c:\program files (x86)\Steam\steamapps\common\deus ex - human revolution\dxhr.exe
Process Architecture: x86
Exception Code: 0xC0000005
Exception Information: The thread tried to read from or write to a virtual address for which it does not have the appropriate access.
Heap Information: Not Present

ItsJono
23rd Aug 2011, 09:01
Theres the syswow64 folder which is on top of the system32 folder..



D'oh beat me to it... got so many threads open AND trying to do my actual job too ;)



Your issue is not linked to this one.. have you seen if your system is registering the error?

Deleting atiadlxy.dll from /syswow64/ worked, but still very odd that it's calling for this resource. Even on people who claim to have never owned ATI hardware on the Steam forum. Perhaps DEHR.exe is calling upon the basic system libraries that comes loaded onto Windows for basic function of both video cards vendors and is causing the conflict.

jaywalker2309
23rd Aug 2011, 09:01
This fix also worked for me, renamed the file and setup was able to launch no problems.

sweet :)



Deleting atiadlxy.dll from /syswow64/ worked, but still very odd that it's calling for this resource. Even on people who claim to have never owned ATI hardware on the Steam forum. Perhaps DEHR.exe is calling upon the basic system libraries that comes loaded onto Windows for basic function of both video cards vendors and is causing the conflict.

Tis strange if they've never owned ATI and yet theres an ati file in the folder.. gotta love PC's :)

jpo598
23rd Aug 2011, 09:03
have you got a pc? if so put the disc into your pc and see if it comes up as a dvd movie disc and shows `put this into your 360` clip - a design feature of the 360 retail discs..


Just did that and got the "put this into your 360" message.

jaywalker2309
23rd Aug 2011, 09:06
Just did that and got the "put this into your 360" message.

Okay, so shows it IS a retail 360 disc.. have you given it a quick wipe with a soft dry cloth?

HarnessedYeti
23rd Aug 2011, 09:07
Still need an answer to my question. Not having problems running the game though. Have a HD 4770 w/ DX11 installed and verified with dxdiag, but it's greyed out in the games setup. Is there a way to force this on? I just updated my drivers today the 11-8 ver of ccc and display driver.

jpo598
23rd Aug 2011, 09:10
Okay, so shows it IS a retail 360 disc.. have you given it a quick wipe with a soft dry cloth?

Yeh...several times. I probably got the cleanest disc in Arizona. :D

A couple of times it has actually started...but it freezes the 360 before I can even get into the game.

Twice it froze during the starting title screens...and it froze once after I selected difficulty level.

jaywalker2309
23rd Aug 2011, 09:11
Still need an answer to my question. Not having problems running the game though. Have a HD 4770 w/ DX11 installed and verified with dxdiag, but it's greyed out in the games setup. Is there a way to force this on? I just updated my drivers today the 11-8 ver of ccc and display driver.

The HD 4770 is a DirectX 10.1 compliant card, not DirectX11.. http://en.wikipedia.org/wiki/Radeon_R700



Yeh...several times. I probably got the cleanest disc in Arizona. :D

A couple of times it has actually started...but it freezes the 360 before I can even get into the game.

Twice it froze during the starting title screens...and it froze once after I selected difficulty level.

Hm sounds like your 360 disc drive is the possibly the root of your problem :( i had similar issues with RDR on my deck. it would play other games but that one just kept failing to work properly :( how long have you had the deck?

AlexanderPimm
23rd Aug 2011, 09:14
Hell yeh!!

was it in the syswow folder?

yup C:\Windows\SysWOW64

khiron
23rd Aug 2011, 09:20
I am also crashing to the desktop. I crash right after I pull out a gun for the first time. I get to hear the alarm blare one final time and that's it.

I have verified the game cache. I have deleted dxhr.exe and reverified the game cache. I have tried every graphics setting I can think of.

Computer Info:
OS: Windows 7 64 Bit
CPU: i7 920 @ 2.7
GPU: AMD Radeon HD 5870

Dump Summary
------------
Dump File: dxhr_618_crash_2011_8_23T8_51_22C0.mdmp : C:\Program Files (x86)\Steam\steamapps\common\deus ex - human revolution\dxhr_618_crash_2011_8_23T8_51_22C0.mdmp
Last Write Time: 8/23/2011 4:51:22 AM
Process Name: dxhr.exe : c:\program files (x86)\Steam\steamapps\common\deus ex - human revolution\dxhr.exe
Process Architecture: x86
Exception Code: 0xC0000005
Exception Information: The thread tried to read from or write to a virtual address for which it does not have the appropriate access.
Heap Information: Not Present

I'm having this EXACT same issue, everything to the letter. Also removed the EXE file and made Steam update it all and it hasn't worked.

My specs:

------------------
System Information
------------------
Time of this report: 8/23/2011, 04:18:19
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 02/05/10 19:13:52 Ver: 08.00.10
Processor: Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz (8 CPUs), ~3.4GHz
Memory: 8192MB RAM
Available OS Memory: 8168MB RAM
Page File: 3745MB used, 12589MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

Kazurik
23rd Aug 2011, 09:23
I am also crashing to the desktop. I crash right after I pull out a gun for the first time. I get to hear the alarm blare one final time and that's it.

I have verified the game cache. I have deleted dxhr.exe and reverified the game cache. I have tried every graphics setting I can think of.


I have 11GB free but I can free up more space if someone thinks I should. I really have no idea what else to try. I have tried playing with DX 11 off. With all setting at their lowest and the opposite.

I have noticed that the save button unlocks right before I crash but I can not get to it in time before I crash. I have also noticed that this appears to be time related as when I stay in the bosses office for a bit (about the same amount of time it takes to get the gun) it will crash the exact same way.

AlexanderPimm
23rd Aug 2011, 09:23
alright doing some dialing in on the game, it is a bit buggy (nothing major I am thinking its probably my GPU) and adjusting my display settings caused a display driver crash but at least it is launching, the rest should be fixable while I am dialing it in! (^_^)

khiron
23rd Aug 2011, 09:28
I have 11GB free but I can free up more space if someone thinks I should. I really have no idea what else to try. I have tried playing with DX 11 off. With all setting at their lowest and the opposite.

I have noticed that the save button unlocks right before I crash but I can not get to it in time before I crash. I have also noticed that this appears to be time related as when I stay in the bosses office for a bit (about the same amount of time it takes to get the gun) it will crash the exact same way.

I got good news!

I managed to get past that scene, and it all involved updating the graphics via Steam.

I simply went to the Steam window, then to the Steam Menu, then "Update AMD Video Drivers". After that, I let it install and went back into the game, and this time it worked.

I don't know if you're on an Nvidia system, but this worked for me and finally I get to actually move out of the elevator.

If I crash again or find something more, I'll post later on.

Kazurik
23rd Aug 2011, 09:30
I got good news!

I managed to get past that scene, and it all involved updating the graphics via Steam.

I simply went to the Steam window, then to the Steam Menu, then "Update AMD Video Drivers". After that, I let it install and went back into the game, and this time it worked.

I don't know if you're on an Nvidia system, but this worked for me and finally I get to actually move out of the elevator.

If I crash again or find something more, I'll post later on.

Oh no, I think our problems may be different then. I am trying this right now though just in case. I think our problems are different because if I manually save the game immediately dies which seems like it wouldn't be driver related but who knows.

Kazurik
23rd Aug 2011, 09:33
Oh no, I think our problems may be different then. I am trying this right now though just in case. I think our problems are different because if I manually save the game immediately dies which seems like it wouldn't be driver related but who knows.

Huh I actually managed to save that time before the crash. I have installed the drivers but haven't restarted yet. I am going to restart now to see if that helps.

khiron
23rd Aug 2011, 09:34
Oh no, I think our problems may be different then. I am trying this right now though just in case. I think our problems are different because if I manually save the game immediately dies which seems like it wouldn't be driver related but who knows.

You might be right. I just crashed again after moving a couple of rooms forward.

Same error on the Event Viewer, an error on dxhr.exe.

I'll try to get back into the game and see if I keep crashing.

HarnessedYeti
23rd Aug 2011, 09:34
[QUOTE=jaycw2309;1655173]The HD 4770 is a DirectX 10.1 compliant card, not DirectX11.. http://en.wikipedia.org/wiki/Radeon_R700 /QUOTE]

Oooooooohhhh. Ok. Simple enough lol. Thanks

jaywalker2309
23rd Aug 2011, 09:36
Note - we now have a separate forum area for tech support :)

Kazurik
23rd Aug 2011, 09:38
You might be right. I just crashed again after moving a couple of rooms forward.

Same error on the Event Viewer, an error on dxhr.exe.

I'll try to get back into the game and see if I keep crashing.

If you don't mind me asking what difficulty are you playing on? Maybe we can figure out some sort of temporary work around.

khiron
23rd Aug 2011, 09:42
If you don't mind me asking what difficulty are you playing on? Maybe we can figure out some sort of temporary work around.


Mid level. "I want a challenge" I think it's called.

---

Tried again to get past the part I crashed before. After the Combat Tutorial, some guards show up, and as soon as I shoot them down, the game crashed. Happened 3 times now.

Kazurik
23rd Aug 2011, 09:50
Mid level. "I want a challenge" I think it's called.

---

Tried again to get past the part I crashed before. After the Combat Tutorial, some guards show up, and as soon as I shoot them down, the game crashed. Happened 3 times now.

I went with the hardest one. I was really hoping it was some model that was corrupt or something else avoidable like that. Oh well I guess we just have to wait and hope that the Eidos devs get it working soon.

khiron
23rd Aug 2011, 09:53
I went with the hardest one. I was really hoping it was some model that was corrupt or something else avoidable like that. Oh well I guess we just have to wait and hope that the Eidos devs get it working soon.

Did you get past the elevator after updating the drivers?

I'm stuck again a little past the combat tutorial. Crashes even if I try to get to the Main Menu.

So much for waiting for launch, last time I stay up late for this crap.

jaywalker2309
23rd Aug 2011, 09:53
Mid level. "I want a challenge" I think it's called.

---

Tried again to get past the part I crashed before. After the Combat Tutorial, some guards show up, and as soon as I shoot them down, the game crashed. Happened 3 times now.


I went with the hardest one. I was really hoping it was some model that was corrupt or something else avoidable like that. Oh well I guess we just have to wait and hope that the Eidos devs get it working soon.

Definitely not seen the issues you guys reporting before. As you can imagine with it being right at the beginning of the game if it was a universal issue then everyone would be reporting, but as many are not having this issue its down to something else.. Do you get `crashdumps` generated? if so these will be available to the dev guys to look through, which i know they are.

Kess0r
23rd Aug 2011, 09:56
If someone could please help me figure out what settings I need to play this game with a normal framerate, that would be AWESOME!

Okay, so I got the game to finally run.

When hitting new game, I got an error saying my computer wasn't good enough, etc. I had anti-aliasing at medium.
I switched it to no AA and it booted fine. Cutscene played at full speed, audio was fine.

I start playing and I'm moving really sluggishly and the mouse is moving really quickly. I change the sensitivity, and I'm still moving sluggishly but I'm just following that girl around so I don't think anything of it.

I get up to the first fire-fight and my guy is moving so sluggishly that I can't aim at the guys, and I end up getting killed. I tried to switch my resolution to something lower and it crashed the game to the point of me needing to hard-reset my computer.

My setup is my Dell Studio 15 running Win7 64bit. I have 4 gigs of RAM, 2.2ghz dual core processor, and ATI Mobility Radeon HD 4500 - I was able to run Crysis on medium (maybe even higher I forget) pretty well so I assumed I could run this decently (not at max but I don't care)

What settings do I need to fix so my frame rate allows me to play the game?

Kazurik
23rd Aug 2011, 09:59
Definitely not seen the issues you guys reporting before. As you can imagine with it being right at the beginning of the game if it was a universal issue then everyone would be reporting, but as many are not having this issue its down to something else.. Do you get `crashdumps` generated? if so these will be available to the dev guys to look through, which i know they are.

If you mean these...

dxhr_618_crash_2011_8_23T8_10_20C0.mdmp
dxhr_618_crash_2011_8_23T8_13_23C0.mdmp
dxhr_618_crash_2011_8_23T8_16_33C0.mdmp
dxhr_618_crash_2011_8_23T8_27_58C0.mdmp
dxhr_618_crash_2011_8_23T8_32_7C0.mdmp
dxhr_618_crash_2011_8_23T8_35_15C0.mdmp
dxhr_618_crash_2011_8_23T8_45_6C0.mdmp
dxhr_618_crash_2011_8_23T8_51_22C0.mdmp
dxhr_618_crash_2011_8_23T9_15_31C0.mdmp
dxhr_618_crash_2011_8_23T9_20_0C0.mdmp
dxhr_618_crash_2011_8_23T9_26_27C1.mdmp
dxhr_618_crash_2011_8_23T9_28_25C0.mdmp
dxhr_618_crash_2011_8_23T9_32_56C0.mdmp
dxhr_618_crash_2011_8_23T9_49_7C0.mdmp
dxhr_618_crash_2011_8_23T9_9_4C0.mdmp
files then yeah they are being generated.

I have an odd network setup so I will go simplify it for another crash just to make sure they are getting there.

khiron
23rd Aug 2011, 10:00
Definitely not seen the issues you guys reporting before. As you can imagine with it being right at the beginning of the game if it was a universal issue then everyone would be reporting, but as many are not having this issue its down to something else.. Do you get `crashdumps` generated? if so these will be available to the dev guys to look through, which i know they are.

There're a few more reporting the same issue on the Steam forums. The game doesn't show anything other that the application has stopped working, and it closes.

The dumps are in the game directory, but I do not see Steam or the game trying to send this data to anywhere. Are you suggesting we should send these somewhere? cause otherwise, I don't know how else they may find out about this issue.

Kazurik
23rd Aug 2011, 10:07
Well that's odd. I disabled my proxy and now it works perfectly! All I had before was a simply proxy connection for HTTP going to a squid server running on a linux machine in my room. I haven't really gotten far but I didn't crash after the elevator and got to complete a tutorial that I hadn't even been able to get to previously.

I'll go play some more... for science.

jaywalker2309
23rd Aug 2011, 10:09
There're a few more reporting the same issue on the Steam forums. The game doesn't show anything other that the application has stopped working, and it closes.

The dumps are in the game directory, but I do not see Steam or the game trying to send this data to anywhere. Are you suggesting we should send these somewhere? cause otherwise, I don't know how else they may find out about this issue.

if the game crashes and creates a dump (sounds so dodgy dont it?) these get uploaded back to steam if they can, so we can access them.


Well that's odd. I disabled my proxy and now it works perfectly! All I had before was a simply proxy connection for HTTP going to a squid server running on a linux machine in my room. I haven't really gotten far but I didn't crash after the elevator and got to complete a tutorial that I hadn't even been able to get to previously.

I'll go play some more... for science.

Interesting... dont think many people run proxies at home :)

Kazurik
23rd Aug 2011, 10:11
if the game crashes and creates a dump (sounds so dodgy dont it?) these get uploaded back to steam if they can, so we can access them.



Interesting... dont think many people run proxies at home :)

I have a pointlessly complicated system. It's essentially there so I can do school related work that requires processing data on a set of web pages and squid has a really nice cache feature which speeds up testing a lot.

khiron
23rd Aug 2011, 10:14
That's curious, I do also have a proxy server here, but I also know a friend who does have the same proxy software and he hasn't had any issues yet.

Regarding the dumps, I haven't seen any activity with outbound traffic, Steam hasn't really done much other than some small data checks (nothing bigger than 10k and its been quite a while before the last one went out). But then again, I do not know how this works, but I think I'd be able to tell if the dumps were being uploaded (150kb of data is easy to read).

I'll do more testings with and without the proxy to see what I can find out.

jaywalker2309
23rd Aug 2011, 10:16
I have a pointlessly complicated system. It's essentially there so I can do school related work that requires processing data on a set of web pages and squid has a really nice cache feature which speeds up testing a lot.


That's curious, I do also have a proxy server here, but I also know a friend who does have the same proxy software and he hasn't had any issues yet.

Regarding the dumps, I haven't seen any activity with outbound traffic, Steam hasn't really done much other than some small data checks (nothing bigger than 10k and its been quite a while before the last one went out). But then again, I do not know how this works, but I think I'd be able to tell if the dumps were being uploaded (150kb of data is easy to read).

I'll do more testings with and without the proxy to see what I can find out.

Let us know if that helps re the proxies..

Kazurik
23rd Aug 2011, 10:35
With the proxy disabled I have made it all the way past the opening credits and am now standing around in a lobby crash free! I'm surprised that was the issue but it would certainly explain why so few people were having this issue. Time to get a good hour of gaming in till I have to leave for class!

jaywalker2309
23rd Aug 2011, 10:37
With the proxy disabled I have made it all the way past the opening credits and am now standing around in a lobby crash free! I'm surprised that was the issue but it would certainly explain why so few people were having this issue. Time to get a good hour of gaming in till I have to leave for class!

Tis definitely a very strange thing..

khiron
23rd Aug 2011, 10:44
I can confirm I'm also having no issues after disabling the proxy. However, I enabled the proxy back up, while still inside the game, and now I'm on the part after Sarif gives us a mission (in a helicopter). So far I haven't crashed again.

I'll do some more testings and post in a bit later. I'll enable the proxy back to see if it makes the game crash again.

--

Btw, if someone with access to post on the Steam forums is reading this, please link them to this post, or tell them to check if they have a proxy enabled. If they do, suggest them to DISABLE it, and try to see if they keep crashing.

jaywalker2309
23rd Aug 2011, 10:50
I can confirm I'm also having no issues after disabling the proxy. However, I enabled the proxy back up, while still inside the game, and now I'm on the part after Sarif gives us a mission (in a helicopter). So far I haven't crashed again.

I'll do some more testings and post in a bit later. I'll enable the proxy back to see if it makes the game crash again.

--

Btw, if someone with access to post on the Steam forums is reading this, please link them to this post, or tell them to check if they have a proxy enabled. If they do, suggest them to DISABLE it, and try to see if they keep crashing.

Will update the original post on here, could you give tiny bit of detail, or would just stating, "disable any 3rd part proxy servers on your machine" cover it?

khiron
23rd Aug 2011, 10:52
With the proxy disabled I have made it all the way past the opening credits and am now standing around in a lobby crash free! I'm surprised that was the issue but it would certainly explain why so few people were having this issue. Time to get a good hour of gaming in till I have to leave for class!

Just a question. Do you use the proxy with Internet Explorer? As far as I know, if a proxy is set on Internet Explorer, whichever other application that makes a request to the web via the Windows API, will pickup the same proxy settings (unless it can handle its own connections different, such as Firefox).

I had my proxy set on Internet Explorer, cause I use Google Chrome as my main browser, and Chrome uses the same settings that Internet Explorer does (they cannot be set separately, unless you make a special launch setting, which I find kinda annoying).

jaywalker2309
23rd Aug 2011, 10:54
Just a question. Do you use the proxy with Internet Explorer? As far as I know, if a proxy is set on Internet Explorer, whichever other application that makes a request to the web via the Windows API, will pickup the same proxy settings (unless it can handle its own connections different, such as Firefox).

I had my proxy set on Internet Explorer, cause I use Google Chrome as my main browser, and Chrome uses the same settings that Internet Explorer does (they cannot be set separately, unless you make a special launch setting, which I find kinda annoying).

Also in our office we have all our net traffic go through a proxy but we dont get affected, so its not just `having a proxy` am assuming, but a specific way its ran?

On2wheels
23rd Aug 2011, 10:54
Quicksave/quickload seems to be missing in the controls menu but F5 / F8 does work.

khiron
23rd Aug 2011, 10:57
Will update the original post on here, could you give tiny bit of detail, or would just stating, "disable any 3rd part proxy servers on your machine" cover it?

Here's what I did:

I went to Internet Explorer and removed the Proxy settings. To be more specific, I went to Internet Options, Connections, LAN Settings, and disabled the option "Use a proxy server for your LAN". This effectively makes Internet Explorer (and the Windows API) to not use any Proxy settings, and connect directly without filtering.

I can confirm that is not necessary to disable local proxies, or in other words, they can still be kept running (in case other computers int he LAN also use it). The problem simply was on the fact that Internet Explorer was using a proxy, one at all. I'm not positive if it happens with an external proxy, one outside your network, but I didn't have to disable my proxy software at all to make the crashes stop.

I'm testing right now, with the proxy on Internet Explorer enabled once more, just to confirm altogether if it's this setting that's causing the crashes.

So weird.

Meredith the Tiny Wah
23rd Aug 2011, 11:01
I created a little batch file that will rename the ati remnant dll's that might exist and cause DXHR to crash. Figured this'd be faster than making some fancy clickable desktop app to do it.

Remember, DO NOT USE THIS IF YOU ARE USING AN ATI GRAPHICS CARD, THIS FIX IS FOR NVIDIA CARDS.

AGAIN, DO NOT USE THIS IF YOU USE ATI. THIS WILL ONLY FIX THE atiadlxx/xy BUG.

It should work for both 32-bit and 64-bit versions, as it attempts to rename both types of file.

I accept no blame if things break, but otherwise, here it is: mod removed

Hope it helps.

edit: If you're worried it might contain a virus or something, please, view the code in notepad. Better to be safe!

khiron
23rd Aug 2011, 11:03
Also in our office we have all our net traffic go through a proxy but we dont get affected, so its not just `having a proxy` am assuming, but a specific way its ran?

I'm not sure.

I'll be more specific and let you know I'm running Privoxy, which is an ad-filtering proxy server (pretty nifty tool, never had issues 'til now). Its function is to run a local proxy server, which will redirect any traffic you request but will prevent ads from reaching them, eliminating the URLs that contain ads or any predefined patterns. All I had to do is to tell IE to not use it, and the problem was solved.

Perhaps a pattern loaded in the proxy is preventing some data from coming in? Which is still weird, I don't see why it would send any requests while inside the game.

jaywalker2309
23rd Aug 2011, 11:07
I created a little batch file that will rename the ati remnant dll's that might exist and cause DXHR to crash. Figured this'd be faster than making some fancy clickable desktop app to do it.

Remember, DO NOT USE THIS IF YOU ARE USING AN ATI GRAPHICS CARD, THIS FIX IS FOR NVIDIA CARDS.

AGAIN, DO NOT USE THIS IF YOU USE ATI. THIS WILL ONLY FIX THE atiadlxx/xy BUG.

It should work for both 32-bit and 64-bit versions, as it attempts to rename both types of file.

I accept no blame if things break, but otherwise, here it is: mod removed

Hope it helps.

edit: If you're worried it might contain a virus or something, please, view the code in notepad. Better to be safe!

Hi there, appreciate you are just trying to help, but as official forums we cannot endorse people posting unknown files to try and help (and annoyingly i cannot download to check it out as its blocked by our firewall).. so i've removed the link for the time being..

Meredith the Tiny Wah
23rd Aug 2011, 11:10
Hi there, appreciate you are just trying to help, but as official forums we cannot endorse people posting unknown files to try and help (and annoyingly i cannot download to check it out as its blocked by our firewall).. so i've removed the link for the time being..

Fair enough. The content of that file is, so people can just locate the specific files they need themselves:



echo -- Attempting to fix Deus Ex: Human Revolution --
sleep 1
echo -- Moving ATI/AMD DLL Remnants --
sleep 1
echo -- Windows XP, Vista, 7 with 32-bit CPU --
sleep 2
move C:\Windows\System32\atiadlxy.dll C:\Windows\System32\atiadlxy.bak
move C:\Windows\System32\atiadlxx.dll C:\Windows\System32\atiadlxx.bak
echo -- Windows XP, Vista, 7 with 64-bit CPU --
sleep 2
move C:\Windows\SysWOW64\atiadlxy.dll C:\Windows\SysWOW64\atiadlxy.bak
move C:\Windows\SysWOW64\atiadlxx.dll C:\Windows\SysWOW64\atiadlxx.bak
echo -- All done, you may now close this window --
sleep 5


Technically, all you need to do if you're having the 'ati crash' is to rename those four files and that's the locations they should be at.

Is that better, Jay?

jaywalker2309
23rd Aug 2011, 11:12
Fair enough. The content of that file is, so people can just locate the specific files they need themselves:



echo -- Attempting to fix Deus Ex: Human Revolution --
sleep 1
echo -- Moving ATI/AMD DLL Remnants --
sleep 1
echo -- Windows XP, Vista, 7 with 32-bit CPU --
sleep 2
move C:\Windows\System32\atiadlxy.dll C:\Windows\System32\atiadlxy.bak
move C:\Windows\System32\atiadlxx.dll C:\Windows\System32\atiadlxx.bak
echo -- Windows XP, Vista, 7 with 64-bit CPU --
sleep 2
move C:\Windows\SysWOW64\atiadlxy.dll C:\Windows\SysWOW64\atiadlxy.bak
move C:\Windows\SysWOW64\atiadlxx.dll C:\Windows\SysWOW64\atiadlxx.bak
echo -- All done, you may now close this window --
sleep 5


Technically, all you need to do if you're having the 'ati crash' is to rename those four files and that's the locations they should be at.

Is that better, Jay?
Brilliant.. appreciate your making it as easy as :) obviously we're working on the backend to see if can find a way to resolve this without people having to do that :)

khiron
23rd Aug 2011, 11:14
Fair enough. The content of that file is, so people can just locate the specific files they need themselves:



echo -- Attempting to fix Deus Ex: Human Revolution --
sleep 1
echo -- Moving ATI/AMD DLL Remnants --
sleep 1
echo -- Windows XP, Vista, 7 with 32-bit CPU --
sleep 2
move C:\Windows\System32\atiadlxy.dll C:\Windows\System32\atiadlxy.bak
move C:\Windows\System32\atiadlxx.dll C:\Windows\System32\atiadlxx.bak
echo -- Windows XP, Vista, 7 with 64-bit CPU --
sleep 2
move C:\Windows\SysWOW64\atiadlxy.dll C:\Windows\SysWOW64\atiadlxy.bak
move C:\Windows\SysWOW64\atiadlxx.dll C:\Windows\SysWOW64\atiadlxx.bak
echo -- All done, you may now close this window --
sleep 5


Technically, all you need to do if you're having the 'ati crash' is to rename those four files and that's the locations they should be at.

Is that better, Jay?

I just would like to mention that not everyone has their installation on c:\windows, you may change that to "%WINDIR%".

khiron
23rd Aug 2011, 11:16
Jay,

I tried to see if the crashes could come back after enabling back the proxy server on Internet Explorer, and yes, the crashes returned. After disabling it on IE, the game went back to normal. Tested it 3 times just to eliminate chances.

Proxy servers, what would you know? O_o

Kazurik
23rd Aug 2011, 12:09
Sorry for not posting in a while the ghost achievement sucked me in! I to use a proxy in chrome just like Khiron and the setup is pretty simple. I'll post some pictures of my setup.

Internet Properties:
http://i.imgur.com/2Rytv.jpg

Super advanced proxy settings:
http://i.imgur.com/jg2vK.jpg

I'm off to class so I won't be able to test anything, if you need us to, for a few hours.

jaywalker2309
23rd Aug 2011, 13:18
No worries.. enjoy class :)

OhSorryOldHorse
23rd Aug 2011, 13:47
guess what found the file atiadlxy.dll deleted and it brought up a window about my specs on my computer thank you sir

game has launched! (^_^) turns out that file was the issue it launched just fine


Hell yeh!!

was it in the syswow folder?

funny, cuz I'm still having issues.....



*Moderator Edit*

This thread is closed due to a new sticky thread created here:
http://forums.eidosgames.com/showthread.php?t=119698