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Thread: Concerning the email subscription

Concerning the email subscription

  1. #76
    Join Date
    Sep 2016
    Posts
    1
    Good question, even with every individual game set to off, it still constantly spams me with garbage for all of them and when I set the overall setting to off it won't stay and every time I check it's back to on... and Square-Enix is still spamming me. This really needs to stop.

  2. #77
    Join Date
    Sep 2016
    Posts
    1
    There is no way from what I can see to unsubscribe to the newsletters. This is illegal in the UK ( https://www.gov.uk/marketing-adverti...rect-marketing )!

    I was forced to create this account in order to play a game that does not even show up on my account! There was no option to opt out of emails during the sign up which is also illegal here!

    I am now going to try to contact someone at Square Enix and make a formal complaint. If I am unsuccessful then I will be reporting this matter to the relevant authorities in the UK.

    *EDIT* I have found a contact form on their support site: http://support.eu.square-enix.com/co...hp?id=612&la=2
    Click "Get Support" to start the process. Good luck
    Last edited by Galbi3000; 1st Sep 2016 at 23:46.

  3. #78
    Join Date
    Sep 2016
    Posts
    1
    Have had similar problems. Every time I attempt to disable emails via the link provided it doesn't work. They are re-enabled when I revisit the link.

    Have filed and FTC compliant. Probably won;t do anything but hopefully someone will show this awful company that they are BREAKING THE LAWS of multiple countries.

  4. #79
    i have already tried the "support ticket" they just showed me "how to unsubscribe" which obviously we have all tried. tonight i messaged Driber, the "admin" so we'll see what he says, though another mod just said to contact support... going to call tomorrow and bring this insane, years-long, ongoing situation to their attention. if i end up getting through that is. i've read people stay on hold by phone or live chat for hours...

    here's the thread in the other section:
    http://forums.eu.square-enix.com/sho...d.php?t=190681

    here's the phone support contact info:
    +1 858-790-7529 (Hours: Monday-Friday / 9AM - 6 PM Pacific Time / 12 Noon - 9 PM Eastern Time)

  5. #80
    Join Date
    Mar 2017
    Posts
    1
    There's no way to unsubscribe and that's been the case for years.

    I have added it to the spam folder. Where all your emails belong.

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